Game Won't Launch?

[Haruchime]

I'm testing my library to make sure stuff is running properly and this one game will not launch. It seems to have a lot of launch problem actually is there a quick fix for this?

[Nick_Komodo]

Hey Haruchime. I just tested it and it worked on my computer, so we're going to need a little bit more info from you to try to figure out what is going on.

Can you follow these steps:

Step 1: Check the Games System Requirements
Please ensure that your computer meets the minimum system requirements as listed on the Steam Store Page.

Step 2: Make Sure That Your Antivirus Is Not Interfering With the Game
At times, Antivirus programs can interfere with a game running, even though there is nothing wrong with the files. Find the instructions for adding folders and exe files to your antivirus’s whitelist from their site, and do so for the files of this game.

Step 3: Update your Graphics drivers and OS.
Make sure that your graphics drivers and the OS you are running have both been updated to the latest versions.

Step 4: Verify Integrity of Game Files through Steam
To verify the integrity of the game files on Steam, follow the instructions here.

If you are still having a problem after doing those four steps, please give us all the information here:

CPU
Graphics card
Version number of installed graphics driver
Size of System Memory
OS Version
Antivirus being used
Your region

Additionally, if you can find any errors in Windows Event Viewer related to the game files, please include that report as well. You can find information on how to do this here: https://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/

[Haruchime]

I already did all that and my PC is over qualified for this game. It's the only game in my library of 200+ games that is not running right so the problem is this game and this game alone.

I'll just try fixing it myself since there is no error message it crashes on launch.

[Haruchime]

Yeah it's your game that's the issue. I don't get more than 3 seconds of a black screen before it closes still with no error messages at all and no matter what else on the PC I adjust or disable to make sure it is the problem it still does not manage to do more than crash on launch. Benefit of the doubt given but this game is messed up of doing a fresh install in 2023 having never played it before at least for me. If I could refund it I would.

[Nick_Komodo]

Please give us the specs of your computer so that we can try to identify the problem. It is working on all our tests. It isn't about whether your computer is well above the requirements, it is that your PC might have some specific detail about it that has a weird interaction with the game that we aren't aware of.

Without more information to test, there isn't much we can do, as again, the game works on all our test systems.

[Haruchime]

Motherboard: ASUS ROG Strix X570-E
CPU: AMD Ryzen 9 5950X 16-Core Processor 3.40 GHz
GPU: Sapphire Pulse AMD RADEON RX 6800
Ram: 32GB
Windows 10 Pro 22H2

[Nick_Komodo]

Thanks, we'll see what we can figure out on our end.