unable to play X-ing

[Qwiksilver]

I just started using a new computer and had to reload
steam and all my games. When I try to play X-ing it goes as far as the initial intro and then reverts to stop mode. I have office 2019 with intel Gen 11 i7 and an Nvidia RTX 2060 graphics card any help would be appreciated.

[BlueOwlBaby]

Ibdafuse, The same thing happened to me with my new computer yesterday. I see that your comment was on April 27th and am wondering if anyone has discovered what happened yet?

[Qwiksilver]

Hi owlbaby: nobody has replied to my comment. It also happened to my Obduction game but I did see that there was an updated version and it worked with it. Not sure what to do with Xing now

[BlueOwlBaby]

Hello Ibdafuse, I have written several long winded explanations and questions on this Xing game forum for 2 days trying to get help. There was one person that did offer great help and I did everything he suggested but still nothing worked. The game will launch up to a point. It will launch to the White Lotus Flower screen for about 6 seconds but then the screen stops and goes black. This is one of my favorite games and I am desperate to get it to work.

[Qwiksilver]

I think we are hooped with regards to this game.

[BlueOwlBaby]

Originally posted by Ibdafuse:

I think we are hooped with regards to this game.

I noticed that Falco Lombardi [developer] was answering a lot of questions and comments about this game from 2017, 2018 ,2019 and 2020. (He helped me about jumping issues in 2019) The last message from him concerning Xing issues was in 2020. He was awesome when people were having issues with the game. He was excellent in explaining how to solve problems-I was impressed. I assumed he wasn't looking at anymore questions on this Xing forum this year and I thought he was gone until I noticed that he is online in steam. I wish he could help us with our game not playing on our new computers. I have studied every forum, Steam help pages and youtube videos on all the things to do to solve this problem and I have done them all. Nothing works. Woe is me.

[Qwiksilver]

Greetings Owl where do I find these postings you mentioned?

[Qwiksilver]

I see you recommended Exile (Myst III). have you played any of the other 4 Myst games?

[BlueOwlBaby]

Hello, Ibdafuse -when you hover over up in the right upper corner of everyone's post on Steam forums are 3 icons. - 1st (Quote this post in your Reply) 2nd (there is a gold award icon) and 3rd (Report this post)
On your April 27th post above "Unable to play X-ing -" I was going to Reply to your post when I accidentally clicked on Report this post" - I was in a panic because I saw several highlighted numbers to the right of your name on that post. The numbers have disappeared now so I was wondering if those several numbers that appeared was your friend ID number. Maybe I just assumed that I accidentally clicked on Report this post. Whew, I hope so. It was a mystery.
Yes, I have also played Myst, RealMyst-Masterpiece Edition, and Riven The Sequel to Myst. I loved them all. They are old games, however, there is an updated version now of Myst. I don't like combat or shooting games. I love the peaceful, exploring, walking simulators with puzzles and beautiful graphics like Xing. It is one of my favorite games. My absolute favorite game so far is Eastshade.

[Qwiksilver]

Hi Owl have you tried Quern or eyes of Aura or the Room series or 5 cores?

[BlueOwlBaby]

Yes, I have played Quern, Eyes of Ara, and all of the Room games. Love them all. I have not played 5 cores. I will have to investigate that one.

[BlueOwlBaby]

Hi Ibdafuse, I think you will like The House of Da Vinci and The House of Da Vinci 2.

[BlueOwlBaby]

Originally posted by Ibdafuse:

Hi owlbaby: nobody has replied to my comment. It also happened to my Obduction game but I did see that there was an updated version and it worked with it. Not sure what to do with Xing now

After reading the Obduction game forum, I have discovered that Obduction had a patch on Sept. 1st that reads: "Fixed crash on startup on some machines, like 11th gen intel machines. Very specific, we know! It has to do with an SSL library thing that Intel doesn't have pre-installed that causes issues with startup on Obduction."
I backed up and restored Obduction from my old laptop to this new computer and it works perfectly. I see that Xing has not had an update or patch since 2019 and I am wondering if that is the reason why it crashes on launch. I have an 11th generation intel computer and I am curious if my computer is the problem. Both Obduction and Xing use Unreal Engine as well. I posted a reply in the Obduction forum asking if the same issue might be the reason Xing might not launch/play.

[Qwiksilver]

good idea Owl

[BlueOwlBaby]

Hello Ibdafuse, Yay!!! Guess what!!! I am so excited. After over a week of frustration, studying, reading Game forum comments, asking everyone questions and researching about why this game won't launch or when it launches, it plays for 10 seconds then crashes, there is finally a solution. It was on a post by someone in the Obduction game forum. People are having the same issue about other games as well. I have even been in communication with Dell for 2 days. I will copy and paste the exact steps for you. I hope it works for you because I was absolutely amazed that it worked!!! Zing launched and played perfectly and I have been playing for hours. The saved files work as well. This person who posted that solution is my hero. Here is what you need to do:


1. Right click on "this computer" or This PC then properties (or right click the windows 10 button and go to System)

2, Then on the right hand side "advanced system settings"

3. On the Advanced tab choose Environment Variables

4. In THE SECOND window click NEW

Enter name in the first box

5. OPENSSL_ia32cap

Enter value in the second box

6. ~0x200000200000000

Then click OK

1 last important step

REBOOT SYSTEM

I hope this works for you. From many replies and comments that I read, this solution worked for others.

[hilightnotes]

Originally posted by owlbaby:

Hello Ibdafuse, Yay!!! Guess what!!! I am so excited. After over a week of frustration, studying, reading Game forum comments, asking everyone questions and researching about why this game won't launch or when it launches, it plays for 10 seconds then crashes, there is finally a solution. It was on a post by someone in the Obduction game forum. People are having the same issue about other games as well. I have even been in communication with Dell for 2 days. I will copy and paste the exact steps for you. I hope it works for you because I was absolutely amazed that it worked!!! Zing launched and played perfectly and I have been playing for hours. The saved files work as well. This person who posted that solution is my hero. Here is what you need to do:


1. Right click on "this computer" or This PC then properties (or right click the windows 10 button and go to System)

2, Then on the right hand side "advanced system settings"

3. On the Advanced tab choose Environment Variables

4. In THE SECOND window click NEW

Enter name in the first box

5. OPENSSL_ia32cap

Enter value in the second box

6. ~0x200000200000000

Then click OK

1 last important step

REBOOT SYSTEM

I hope this works for you. From many replies and comments that I read, this solution worked for others.

Thanks so much for sharing this fix <3