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I'm experiencing this bug also. I really don't want to start the game all over again...
You both need to report this to LEVEL-5 support via the contact form on their official website. Seriously, do it, or we'll never get this bug fixed. I want this bug fixed.
The developers do not check this steam forum at all.
Here's the link:
https://secure.level5.co.jp/inquiry/support/fantasylife-i/en/
Did you mess up with the file with a 3rd party program or something?
"It didn't happen to me, therefore it didn't happen to anyone else."
Spare us your sophistry.
Nope.
Sounds like a bug you should report unless somehow it's locked behind story progress or island progress but that wouldn't make much sense I don't think.
You have the Guild Hall upgraded right? Just trying to think of what you could have gotten ahead of. My guess is a story mission that unlocks a character/ling is upping the counter but not triggering the reward.