upc.exe Error on Startup

[Freyja]

Hi there! i just installed Far Cry 4 and I've tried launching a few times and verified the game files once but to no avail. I'm having the error "The procedure entry point error fix Farcry 4 CreateDXGIFactory2 could not be located in the dynamic link library dxgi.dll" and the game won't even launch. Is there a way to resolve this issue?

[tyl0413]

They broke Windows 7 support for Uplay.

[Freyja]

Oof so it's a Windows 7 issue? That's problematic for me since that's my OS. xD

[tyl0413]

Originally posted by Isolde:

Oof so it's a Windows 7 issue? That's problematic for me since that's my OS. xD

It's a Uplay issue because they no longer care to make it work, if you can get an older version to work without updating it should run.

[Freyja]

I think I'll just wait 'til I get a new computer. Thanks for responding so fast! <3

[Ubi_TheBerry]

Originally posted by Isolde:

Hi there! i just installed Far Cry 4 and I've tried launching a few times and verified the game files once but to no avail. I'm having the error "The procedure entry point error fix Farcry 4 CreateDXGIFactory2 could not be located in the dynamic link library dxgi.dll" and the game won't even launch. Is there a way to resolve this issue?

Hey Isolde,

This is indeed due to current versions of Ubisoft Connect no longer being supported on Windows 7.

A workaround is to use an older version of the Ubisoft Connect launcher.

The following steps should allow you to do this;
- Go to Ubisoft Game Launcher directory
- Locate 'upc.exe' and 'upc.exe.old'
- Delete 'upc.exe' and rename 'upc.exe.old' to 'upc.exe'.
- Launch.

This should allow you to play in the meantime if you're waiting on a newer PC.

Let us know if you ned any further help with anything!

- Ubisoft Support