bought game, doesnt appear in library

[HunterPOPO]

I bought far cry 4 Gold edistion and it ddoesnt appear in my library and if i try to launch it from the store it las readdy to launch then just doesnt load

[-=SOF=-WID99]

make sure your restart STEAM as well as you MUST go DL and install the updated version of UBI connect you can get that here

https://ubisoftconnect.com/

as yes steam will install an out dated version on a game that came out over 6 years ago

Additionally, for other issues you may wish to look into, that may be the cause of your problem ...

Please see the Ubisoft Support Troubleshooting page here and please go through the steps provided
https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/troubleshooting-technical-issues-on-pc/000061047

If you still have an issue, Please Contact Ubisoft Support Directly.
you can do so from that above LINKED page .. or here...to open a support ticket / case
https://support.ubi.com

please include your MS info and DX diag files to your support ticket, to make it easy for them to assist you
See this page on how you do that step ...
https://support.ubi.com/en-GB/faqs/000026442/

Ubisoft also has online support options via Facebook or Twitter in case you have those apps installed ..to check on updates to your support ticket.
https://twitter.com/UbisoftSupport
https://www.facebook.com/UbisoftSupport
as well as a Live chat support option Via the main support site
https://support.ubisoft.com/en-us/Faqs/000025094/Starting-a-Live-Chat

Good Luck , i hope you find your fix!

[76561199205081135]

Hi HunterPOPO !

I've taken note of your report, and I'm sorry to hear that a launch Issue prevents you from enjoying Far Cry 4 !

As -=SOF=-WID99 mentioned (thanks for sharing all these links by the way !), you will need to check that you are using the latest version of Ubisoft Connect.

Should the problem persist after checking that and our dedicated PC troubleshooting guide, don't hesitate to reach out to us via our {LINK REMOVED}Help website !

If you have any questions, don't hesitate to ask !


- Ubisoft Support