Stretched out screen after Alt+Tabbing out

[Young, Black, and Gifted]

Whenever I Alt+Tab out of the game and try to retab in, the screen is extremely stretched out and I cannot reset it. This problem has persisted for a month or so for me and the only way I can fix it is to get a lucky click and reset screen resolution. Any advice, past experiences etc, are greatly appreciated

[Ubi_TheBerry]

引用自 RaiTheGeek：

having this issue in 2021. anyone have a solution? I also have an asus monitor (Asus MX279) and nvideo graphics card (rtx 2060)

Hey RaiTheGeek,

Thank you for reaching out, sorry to see y8ou're having issues!

Is the game appearing stretched or stuttering?

And have you given any of the troubleshooting steps discussed above a try?

- Ubisoft Support

[DarkLurkerWario]

引用自 Ubi_TheBerry：

引用自 RaiTheGeek：

having this issue in 2021. anyone have a solution? I also have an asus monitor (Asus MX279) and nvideo graphics card (rtx 2060)

Hey RaiTheGeek,

Thank you for reaching out, sorry to see y8ou're having issues!

Is the game appearing stretched or stuttering?

And have you given any of the troubleshooting steps discussed above a try?

- Ubisoft Support

What I think is happening to us is that the game goes into borderless fullscreen and the image becomes horizontally stretched. This setting seems to reset in the beginning load of the game where it starts fullscreen then it switches into borderless fullscreen by itself. I fix it by setting the window settings to fullscreen again.

[UbiKarl]

引用自 Miel Pops Wario：

引用自 Ubi_TheBerry：

Hey RaiTheGeek,

Thank you for reaching out, sorry to see y8ou're having issues!

Is the game appearing stretched or stuttering?

And have you given any of the troubleshooting steps discussed above a try?

- Ubisoft Support

What I think is happening to us is that the game goes into borderless fullscreen and the image becomes horizontally stretched. This setting seems to reset in the beginning load of the game where it starts fullscreen then it switches into borderless fullscreen by itself. I fix it by setting the window settings to fullscreen again.

Hey Miel Pops Wario, thanks for your input there - much appreciated!

After digging around, I have seen similar reports being mentioned in the past, therefore accordingly, have now forwarded it over to our development team for further review.

Our apologies about the inconvenience this may be causing and if you do run into any other difficulties or have any queries, do not hesitate and drop us a message at any time!

- Ubisoft Support

[razeN]

Yeah i have the exact same problem, with 9900K + 2080 Super, it's really sad that the devs haven't fixed this problem yet

[-=SOF=-WID99]

press alt + enter

thats a standard windows command to force an app to full screen

[Ubi_TheBerry]

Hey guys!

This is continuing to be investigated by the team - however at this time we can't confirm any more details such as a date for a fix.

In the meantime, please continue to use Alt + Enter as a workaround.

Thank you for your patience and sorry for the inconvenience caused!

- Ubisoft Support

[Himalaya Studios]

Google "Borderless Gaming 9.5.6" and download that. It seems a suitable workaround.

I also encountered an annoying issue running the game on an ultra-wide monitor. Using the "Auto" setting for "Aspect ratio" makes all the characters look wider than they should appear (they all look short and stout). The only way to fix this was to manually change the aspect ratio setting to 21x9. This works for the most part and fills the entire ultra-wide monitor with no black bars (and the characters don't look horizontally-compacted anymore). Except for when using the camera in-game and accessing the title screen and menus - there are black bars on the left and right edges in those cases. A minor annoyance, but it doesn't seem to impede gameplay. The bug is that using any other aspect ratio setting other than 21x9 results in horizontally-stretched characters.

[Ubi_TheBerry]

引用自 Himalaya Studios：

Google "Borderless Gaming 9.5.6" and download that. It seems a suitable workaround.

I also encountered an annoying issue running the game on an ultra-wide monitor. Using the "Auto" setting for "Aspect ratio" makes all the characters look wider than they should appear (they all look short and stout). The only way to fix this was to manually change the aspect ratio setting to 21x9. This works for the most part and fills the entire ultra-wide monitor with no black bars (and the characters don't look horizontally-compacted anymore). Except for when using the camera in-game and accessing the title screen and menus - there are black bars on the left and right edges in those cases. A minor annoyance, but it doesn't seem to impede gameplay. The bug is that using any other aspect ratio setting other than 21x9 results in horizontally-stretched characters.

Thanks for sharing these tips too Himalaya Studios, appreciate it!

- Ubisoft Support

[r1ckRoidz^]

i just alt tab'd and the game became unplayable wtf..screen was completly frozen