Far Cry 4

Far Cry 4

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swonqi Mar 4, 2015 @ 8:24am
Far Cry 4 won't start [SOLVED]
Hello,

I've had some serious issues with Far Cry 4 and other Ubisoft games lately. Opening and even trying to uninstall Uplay completely froze my computer and the only thing I could do was restart my computer the hard way. Yesterday I refreshed my Windows 8.1 and reinstalled Far Cry 4 and Uplay. The game worked yesterday, I played for about an hour and went to sleep.

Today I came back and tried to open the game again but it doesn't work. Uplay opens up this time, but the game won't start. Steam won't start Uplay or the game, if I try to open Uplay manually and try to start the game there - nothing will happen.

What I've tried to do about this new problem that I have:

I tried to do this, twice, didn't work:
https://www.youtube.com/watch?v=uELClelilho
I installed Visual C++ Redistributable Packages and reinstalled DirectX 11.

I reinstalled Far Cry 4 again.

After these didn't work, I reinstalled steam - didn't work. I've also reinstalled Uplay a few times.

Nothing helps and I'm getting so tired of trying to get this game running...


Does anybody know how to repair this problem? :(



The problem is solved, running steam as an administator helps...
Last edited by swonqi; Mar 4, 2015 @ 11:15am
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Showing 31-45 of 106 comments
-=SOF=-WID99 Feb 26, 2016 @ 10:02am 
http://www.guru3d.com/files-details/amd-catalyst-14-12-whql-omega-download.html

Performance Optimizations versus AMD Catalyst 14.9 WHQL
Sid Meier's Civilization: Beyond Earth performance optimizations - Mantle API activated for ultimate performance in Sid Meier's Civilization: Beyond Eart
Call of Duty: Advanced Warfare performance optimizations - Up to 30% performance increases with FXAA and lower game resolutions
Optimized AMD CrossFire Profile update for improved performance - Assassin's Creed Unity performance optimizations
Single GPU performance improvements - Optimized AMD CrossFire Profile update for improved performance
Dragon Age: Inquisition performance optimizations - Up to 15% performance increase in single GPU scenarios with Anti-Aliasing enabled.
Optimized AMD CrossFire Profile update for improved performance
Far Cry 4 performance optimizations - Up to 50% performance increase in single GPU scenarios with Anti-Aliasing enabled.
-=SOF=-WID99 Feb 26, 2016 @ 10:06am 
http://www.guru3d.com/files-details/amd-catalyst-15-7-driver-download.html

AMD Catalyst 15.7 includes enhancement for the following games since AMD Catalyst Omega:

Battlefield: Hardline
Evolve
Far Cry 4
Lords of the Fallen
Project CARS
Total War: Attila
Alien: Isolation
Assassin's Creed Unity
Civilization: Beyond Earth
FIFA 2015
GRID Autosport
Ryse: Son of Rome
Talos Principle
The Crew
Grand Theft Auto V
Dying Light
The Witcher 3: Wild Hunt
Performance Optimizations versus AMD Catalyst Omega Single GPU performance on Windows 8.1 based system:

Up to 7% in Far Cry 4 on AMD Radeon R7 and AMD Radeon R9 200 series and up
Up to 10% in Tomb Raider on AMD Radeon R7 and AMD Radeon R9 200 series and up
-=SOF=-WID99 Feb 26, 2016 @ 10:17am 
also ALWAYS USE DDU when you remove your drivers to install a new one

again see the troubleshooting tips section Pinned to the top of the Forums ....
PhobicStorm Feb 26, 2016 @ 11:04am 
Installing drivers 14.12 after using DDU seems to have worked. Thanks a lot man :)
-=SOF=-WID99 Feb 26, 2016 @ 11:10am 
no problem .. i still use those 14.12 's on my old system that has an AMD HD 7750 installed in it ..they worked great too when i had my Asus AMD R 9 270X installed in my main system

i have the 15.7 driver installed in my Windows 10 lenovo Laptop and they work fine as well
delinlo Mar 3, 2016 @ 2:03pm 
Hey man, you seem amazing with games trouble shooting. So let me just ask you a quick question, how do you "run a game on steam and Uplay as administrator"? You mean check the box in the application proprieties that says "always run as administrator?"
And may I add you as a friend on steam?
-=SOF=-WID99 Mar 3, 2016 @ 2:20pm 
all you need to do is right click on your steam icon

select run as administrator

do the same for Uplay before you launch your game ...

or go to the games .exe and right clik it

select properties

and check the box that says Run As Administrator in the compatablity tab

or do it the way i have my system configured

here is how i did mine with Win 10 Pro

exit Steam (or make the following changes ..........then restart steam )

right Click on your Steam icon on your desktop

select Properties

select the Advanced tab

check the box that says Run as Administrator

select apply then ok twice to exit

you may get a prompt saying you need to have admin access or is this ok .. select ok either way (hopefully your windows account has Admin access... if not you may need to change that in your Windows account settings )

***Now do the same thing for your desktop Uplay Icon***

then restart Steam or Uplay and try your game again

again you do not set the Admin mode under compatibility mode

you set ADMIN mode for your Steam short cut & Uplay short cut

***instructions below are for if you have the uplay only version ***if you have the Uplay only version just

right click on your Uplay icon and select properties .. do not open the compatibility tab

check the box that says Run as Administrator

select apply then ok twice to exit

you may get a prompt saying you need to have admin access or is this ok .. select ok either way (hopefully your windows account has Admin access... if not you may need to change that in your Windows account settings )
Last edited by -=SOF=-WID99; Mar 3, 2016 @ 2:22pm
delinlo Mar 4, 2016 @ 4:29am 
Originally posted by -=SOF=-WID99:
all you need to do is right click on your steam icon

select run as administrator

do the same for Uplay before you launch your game ...

or go to the games .exe and right clik it

select properties

and check the box that says Run As Administrator in the compatablity tab

or do it the way i have my system configured

here is how i did mine with Win 10 Pro

exit Steam (or make the following changes ..........then restart steam )

right Click on your Steam icon on your desktop

select Properties

select the Advanced tab

check the box that says Run as Administrator

select apply then ok twice to exit

you may get a prompt saying you need to have admin access or is this ok .. select ok either way (hopefully your windows account has Admin access... if not you may need to change that in your Windows account settings )

***Now do the same thing for your desktop Uplay Icon***

then restart Steam or Uplay and try your game again

again you do not set the Admin mode under compatibility mode

you set ADMIN mode for your Steam short cut & Uplay short cut

***instructions below are for if you have the uplay only version ***if you have the Uplay only version just

right click on your Uplay icon and select properties .. do not open the compatibility tab

check the box that says Run as Administrator

select apply then ok twice to exit

you may get a prompt saying you need to have admin access or is this ok .. select ok either way (hopefully your windows account has Admin access... if not you may need to change that in your Windows account settings )

Yup thank you very much I got it working (fc4). It was the shadowplay incomptability that you mentioned earlier.
VersaX Mar 6, 2016 @ 9:55am 
Processor Information:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3410 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 660

DirectX Driver Name: nvd3dum.dll
Driver Version: 10.18.13.6200
DirectX Driver Version: 10.18.13.6200
Driver Date: 23 Feb 2016
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 660
VendorID: 0x10de
DeviceID: 0x11c0
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.08" x 11.30" (23.03" diag)
51.0cm x 28.7cm (58.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 16328 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 1068237 Mb
Largest Free Hard Disk Block: 725227 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected

Installed software:
Adobe Reader 8
Apple Application Support (32-bit)
Apple Application Support (64-bit)
Apple Mobile Device Support
Apple Software Update
Asmedia ASM104x USB 3.0 Host Controller Driver
Asmedia ASM106x SATA Host Controller Driver
AVG
AVG 2016
AVG Protection
AVG Web TuneUp
AVG Zen
Battlefield 4™
Battlelog Web Plugins
Bonjour
Cisco Packet Tracer 6.1 Student
Counter-Strike: Global Offensive
Dota 2
DRAGON BALL XENOVERSE
ESN Sonar
Far Cry 4
FMW 1
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
iCloud
Intel® Trusted Connect Service Client
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Network Connections 17.3.63.0
Intel(R) USB 3.0 eXtensible Host Controller Driver
iTunes
Java 8 Update 73
Java Auto Updater
K-Lite Codec Pack 9.3.0 (Basic)
Left 4 Dead 2
MapleStorySEA version 1.54.1
McAfee Security Scan Plus
Microsoft .NET Framework 4.5.2
Microsoft ASP.NET MVC 4 Runtime
Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.13291.0_neutral_~_8wekyb3d8bbwe (x64)
Microsoft Office 365 ProPlus - en-us
Microsoft Online Services Sign-in Assistant
Microsoft Security Client
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
NVIDIA 3D Vision Controller Driver 352.65
NVIDIA 3D Vision Driver 362.00
NVIDIA Control Panel 362.00
NVIDIA GeForce Experience 2.10.2.40
NVIDIA GeForce Experience Service
NVIDIA Graphics Driver 362.00
NVIDIA HD Audio Driver 1.3.34.4
NVIDIA Install Application
NVIDIA LED Visualizer 1.0
NVIDIA Network Service
NVIDIA PhysX System Software 9.15.0428
NVIDIA ShadowPlay 2.10.2.40
NVIDIA Stereoscopic 3D Driver
NVIDIA Update 2.10.2.40
NVIDIA Update Core
NVIDIA Virtual Audio 1.2.34
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Licensing Component
Office 15 Click-to-Run Localization Component
Oracle VM VirtualBox 5.0.14
Origin
PlanetSide 2
Playpark Downloader
PunkBuster Services
Razer Chroma SDK Core Components
Razer Core
Razer Synapse
Realtek High Definition Audio Driver
Rockstar Games Social Club
SHIELD Streaming
SHIELD Wireless Controller Driver
Skype™ 7.18
STAR WARS™ Battlefront™
Steam
Uplay
Visual Studio 2012 x64 Redistributables
Visual Studio 2012 x86 Redistributables
VMware Player
WinRAR 4.20 (64-bit)

PLEASE HELP, i was able to launch this game yesterday after i download, but today when i want to try i cant seems to start the game anymore! please help =(
-=SOF=-WID99 Mar 6, 2016 @ 10:03am 
see the troubleshooting tips section

check settings for your AV and make sure the game an Uplay are not being blocked by AVG
AVG
AVG 2016
AVG Protection
AVG Web TuneUp
AVG Zen

try shutting off Nvida Shadow play in Nvidia Geforce experience, the recent drivers have a bug that affects some users with win 10

also since your on windows 10

try launching both Steam and Uplay as RUN AS ADMINISTRATOR

(very Important if your running WINDOWS 10 or doing a file Verify in win 7 or 8)

this games engine was created years before windows 10 shipped and that change may needed to allow the game to write any save files and or configuration files , windows 10 may handle file security \ permissions in a different way then previous operating systems did

right click and select properties on your FarCry 4 .exe file in the games bin folder
you can set a compatability mode for windows 7 if your using windows 10

you can also set the games .exe to run as administrator there too

you can also run the windows 10 compatiblity mode troubleshooter from that same window.

and if you just installed the game from Steam you will need to go to the Uplay website and download and install the updated version of Uplay

steam will install an older non working version with the game

there is a link Provived in the tips section Pinned to the top of the forums to the Uplay website to download the updated version of the Uplay client

Last edited by -=SOF=-WID99; Mar 6, 2016 @ 10:06am
-=SOF=-WID99 Mar 6, 2016 @ 10:09am 
and yes VERIFY your game files since FarCry 4 is a rather large download launch Steam as RUN as ADMIN as i suggested when ever you do a file verification

i have helped others in the past that it took 3 tries on Steam until Steam finally picked up that they were indeed missing files in the install directory for this and other games
VersaX Mar 6, 2016 @ 10:12am 
Originally posted by -=SOF=-WID99:
see the troubleshooting tips section

check settings for your AV and make sure the game an Uplay are not being blocked by AVG
AVG
AVG 2016
AVG Protection
AVG Web TuneUp
AVG Zen

try shutting off Nvida Shadow play in Nvidia Geforce experience

also since your on windows 10

try running both Steam and Uplay as RUN AS ADMINISTRATOR

very Important if your running WINDOWS 10 or doing a file Verify in win 7 or 8

this games engine was created years before windows 10 shipped and that change may needed to allow the game to write any save files and or configuration files , windows 10 may handle file security \ permissions in a different way then previous operating systems did

right click and select properties on your FarCry 4 .exe file in the games bin folder
you can set a compatability mode for windows 7 if your using windows 10

you can also set the games .exe to run as administrator there too

you can also run the windows 10 compatiblity mode troubleshooter from that same window.
tried all you mentioned, i even turned off my AVG, run both as administrator change compatability mode for windows 7 but its still not working =(
-=SOF=-WID99 Mar 6, 2016 @ 10:17am 
contact Ubisoft support for your region then

or try useing DDU to totaly wipe your video drivers and install older Nvidia drivers

like version 359.06 from December 2015
(i have those installed for my GTX 960 without geforce experience)

if you installed windows 10 as an Upgrade you may have problems

i had tons of problems when i did my first upgrade back in August 2015
i made sure WIN 10 was activated .. then wiped the install and performed a clean install of the operating system

when ever you install any upgrade to a microsoft OS you may have problems

another user on the Ubi forums just posted about FarCry 4 Primal also not having permissions granted to install games after a win 10 upgrade

see http://forums.ubi.com/showthread.php/1399585-Far-Cry-Primal-directory-not-present-in-user-My-Games?p=11441551&viewfull=1#post11441551

dunno if thats your problem as i have no clue how you installed win 10

just thought it might help
Last edited by -=SOF=-WID99; Mar 6, 2016 @ 10:25am
Wungus Apr 2, 2016 @ 4:35pm 
Originally posted by -=SOF=-WID99:
glad you found your fix !
Computer Information:
Manufacturer: Dell Inc.
Model: Vostro 260
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 3292 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Unsupported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics

DirectX Driver Name: igdumd32.dll
Driver Version: 9.17.10.2932
DirectX Driver Version: 9.17.10.2932
Driver Date: 12 Dec 2012
OpenGL Version: 3.1
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) HD Graphics
VendorID: 0x8086
DeviceID: 0x102
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1600 x 900
Desktop Resolution: 1600 x 900
Primary Display Size: 22.20" x 12.52" (25.47" diag)
56.4cm x 31.8cm (64.7cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1812 MB
Supported MSAA Modes: 2x 4x

Sound card:
Audio device: Speakers (Conexant HD Audio)

Memory:
RAM: 4008 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 226567 Mb
Largest Free Hard Disk Block: 21251 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

-=SOF=-WID99 Apr 2, 2016 @ 4:52pm 
Video Card:
Driver: Intel(R) HD Graphics < you do not have a supported video chip seek a steam refund or buy a supported video card

this game does not Support Intel HD video chipsets

only AMD or Nvidia GTX series Video cards

better then an AMD HD 5850 or Nvidia GTX 460 with @ least 1 gig of Vram

see the minimum system requirements before you buy or install any software on the Steam store page

seek a steam refund is all you can do


please see
https://support.steampowered.com/kb_article.php?ref=6695-QIKM-7966&l=english

Far Cry 4 Minimum Requirements
MINIMUM
OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only)
Processor: 2.6 GHz Intel® Core™ i5-750 or 3.2 GHz AMD Phenom™ II X4 955
Memory: 4 GB RAM
Graphics: NVIDIA GeForce GTX 460 or AMD Radeon HD5850 (1 GB VRAM) < --see here
DirectX: Version 11
Network: Broadband Internet connection
Hard Drive: 30 GB available space
Sound Card: DirectX-compatible
Additional Notes: Windows-compatible keyboard, mouse, optional controller.

RECOMMENDED:
OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only)
Processor: 2.5 GHz Intel® Core™ i5-2400S or 4.0 GHz AMD FX-8350 or better
Memory: 8 GB RAM
Graphics: NVIDIA GeForce GTX 680 or AMD Radeon R9 290X or better (2 GB VRAM)
DirectX: Version 11
Network: Broadband Internet connection
Hard Drive: 30 GB available space
Sound Card: DirectX-compatible
Additional Notes: Supported video cards at the time of release: NVIDIA GeForce GTX 460 or better, GeForce GTX 700 series; AMD Radeon HD5850 or better, Radeon R9 series.

Note: Laptop versions of these cards may work but are NOT officially supported.
Last edited by -=SOF=-WID99; Apr 2, 2016 @ 4:53pm
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