Far Cry 4

Far Cry 4

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RASPUwUTIN Nov 30, 2014 @ 8:41am
Game disappeared from Uplay library.
Everything is fine on Steam side, but Far Cry 4 is not in my Uplay library anymore. When I attempt to run the game from Steam, Uplay starts up and asks for activation code, and after input it says the game that's activated by the key is already on my account (because it is). When I check Account Information on Uplay about the list of CD Keys activated on my account, I don't see FC4 but I have the Season Pass and The Syringe activation listings (since I bought Gold version). Does anyone have the same issue, or had similar issues like this in the past? I tried looking for solutions online but didn't find any practical solution for it. One dude with similar problem said it was a problem server-sided and his games were back in the same day. But for me it's been gone for around 2 days (since discovery, I don't know for sure how long it actually disappered since I didn't play the game last week).

When I log in to Uplay website it shows that I own the game and I can see my stats of the game, so the binding of the game to my account is not removed by Ubisoft by any means. It's just gone from Uplay.

One of my friends had the problem as well but he just told me that it's back within 24 hours.

Any possible fix please? I haven't yet contacted Ubisoft since they don't support live chat with advisors and the complaint system is not that effective. But I might take that as the last straw.
Last edited by RASPUwUTIN; Nov 30, 2014 @ 8:49am
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Showing 1-4 of 4 comments
inclinee Nov 30, 2014 @ 8:46am 
No fix for this - write to ubisoft support and you are not alone with this problem
http://forums.ubi.com/showthread.php/963033-My-key-not-working-any-more/page7
RASPUwUTIN Nov 30, 2014 @ 8:55am 
Originally posted by inclinee:
No fix for this - write to ubisoft support and you are not alone with this problem
http://forums.ubi.com/showthread.php/963033-My-key-not-working-any-more/page7

I saw the post with 610 replies asking about the same problem. Maybe all RU/CIS gold version (or FC4 standard as well) stopped working. Meh, first the language lock, now this.
inclinee Nov 30, 2014 @ 9:00am 
Not only RU versions, but you are right - this is all who bought gold version, and not only at steam
u really should create ticket at suppor forum
https://support.ubi.com/es-ES/AskQuestion# (Esp)
https://support.ubi.com/en-US/AskQuestion# (Eng)
RASPUwUTIN Nov 30, 2014 @ 9:07am 
Originally posted by inclinee:
Not only RU versions, but you are right - this is all who bought gold version, and not only at steam
u really should create ticket at suppor forum
https://support.ubi.com/es-ES/AskQuestion# (Esp)
https://support.ubi.com/en-US/AskQuestion# (Eng)

Will do, thanks for the help. If this happens for a lot of people, I believe Ubisoft will fix it this one day.

By the way, the Uplay website shows that I own The Crew as well. I did pre-order on Steam but it's yet to give me the CD Key required to activate the game so it's not bound to my Uplay account yet. I don't know if it's because of the Beta participation, or a server bug caused by the recent "free game giveout to ACU SP owners" stuff.
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Date Posted: Nov 30, 2014 @ 8:41am
Posts: 4