[UPDATED: 11/24] PC Patch 1.4.0 - Black Screen Issues

[DumbApple]

UPDATE: November 24th, 11:00AM
Patch 1.4.0 has been released, and is now available for download.

Patch Notes

• Fixed the "black screen" issue PC players were experiencing when certain USB peripherals were plugged in.
  
• Fixed the "grey screen" issue some PC players were may have encountered after the Outpost Master Mission.

Additional Information

• This patch was to address the issues players were having with the black screen caused by certain USB peripherals, as well as the grey screen after the Outpost Master Mission only.
  
• It doesn't include any of the issues we have previously talked about in our Patch 2 Preview[forums.ubi.com], or that have been reported to our Dev Team for investigation. The black screen was high priority for us and we wanted to get this particular fix out ASAP.
  
• This is a PC only patch, and you should be seeing Version 1.4.0 in the bottom left of your screen from the main game menu. If you are playing it on any other console, you will have a different version number.
  
• The issues with black shadows for those of you running SLI is a seperate issue, and we're working with Nvidia to correct this.

If you are still experiencing a black screen on launch, please contact Customer Support.

__________


We've heard the community and are pleased to say that we have been able to remedy the issue (identified in our Known Issues[far-cry.ubi.com] list yesterday) causing some PC versions of Far Cry 4 to go directly to a black screen due to the presence of external USB devices. Some have been able to temporarily fix this problem by disabling USB devices and certain drivers, but we realize this is in no way ideal. For that reason, this Friday, November 21st, we'll be releasing Patch 1.4.0 for PC that should remedy the problem and allow PC players to enjoy the game as normal.

Though Patch 1.4.0 will contain additional fixes on release, we wanted to let users know that the black screen issue has been tackled. An update containing the full list of fixes will be posted to the blog prior to the patch being released on Friday.

If you have any further concerns, please contact Customer Support.

Please Note: This is unrelated to the Game Update that some players were able to download earlier.

Update: November 21st, 3:30PM Due to a minor delay this patch may be pushed to sometime early next week. We apologize for the inconvenience, and will update you if we have a new ETA.

[Paleo]

Just checked:

Versions installed via steam are located here:

C:\Program Files (x86)\Steam\steamapps\common\Far Cry 4\

But there's also files duplciated in under a Ubisfot directory here:

C:\Program Files (x86)\Ubisoft\Far Cry 4

[GunneyTodd]

İlk olarak Paleo tarafından gönderildi:

Just checked:

Versions installed via steam are located here:

C:\Program Files (x86)\Steam\steamapps\common\Far Cry 4\

But there's also files duplciated in under a Ubisfot directory here:

C:\Program Files (x86)\Ubisoft\Far Cry 4

C:\Program Files (x86)\Steam\steamapps\common\Far Cry 4\ is where i removed the FarCry4.dll

[Paleo]

No dice, thanks though! Nice to interact with people about the issue :)

I'm gonna try doing this to the file in the Ubisoft directory.

---

EDIT don't try this it complains of missing .dll

[GunneyTodd]

İlk olarak Paleo tarafından gönderildi:

No dice, thanks though! Nice to interact with people about the issue :)

I'm gonna try doing this to the file in the Ubisoft directory.

---

EDIT don't try this it complains of missing .dll

Did you close Uplay after romoving? If not you need to then open Uplay a hit play for FarCry 4

[Paleo]

Oh I didn't; I'll try that now, thanks :)

[Paleo]

İlk olarak DeadSlash tarafından gönderildi:

İlk olarak Paleo tarafından gönderildi:

@ Deadslash, you may also need to disable or unsinstall the HID drivers (Human Interface Drivers) drivers. Note that this game will not support dual core--even with hyper threading. But even then the game still not work for some many people.

When your game crashes, what does your problem signature look like? Mine is this. If you get this, then I suspect your in the same boat as me and must wait till 1.4.0 is released.

Problem signature:
Problem Event Name: APPCRASH
Application Name: FarCry4.exe
Application Version: 0.1.0.1
Application Timestamp: 54650928
Fault Module Name: FC64.dll
Fault Module Version: 0.1.0.1
Fault Module Timestamp: 546508eb
Exception Code: c0000005
Exception Offset: 000000000017eaaf
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 3081
Additional Information 1: 9e52
Additional Information 2: 9e52d3b193b2f58dad9e12f69eabbc74
Additional Information 3: 67ab
Additional Information 4: 67ab557cac520b4eed7163b1cb48801e

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I don't get anything, just a black screen that hangs. No error message. I'm reinstalling again, maybe I'll let it run in the background until it gives an error.

I'd wait for a patch before disabling the HID, that seems like a pain in the ass. I never finsihed Blood dragon, so I'll kill time with that.

Question, and it's going to sound really nub, especially because I build rigs, I keep seeing it does not work with dual core.... is it dual core or higher? I don't run a dual core.

It should work with quad core or higher--in theory. From what I have read on the interwebs, the game is hard-coded to do most of its processing on the third core (#2 using base 0 indexing). So the game won't run on dual core because it tries assigning work to the third core, and then runs into trouble because this doesn't exist on a dual core.

[Paleo]

İlk olarak GunneyTodd tarafından gönderildi:

İlk olarak Paleo tarafından gönderildi:

No dice, thanks though! Nice to interact with people about the issue :)

I'm gonna try doing this to the file in the Ubisoft directory.

---

EDIT don't try this it complains of missing .dll

Did you close Uplay after romoving? If not you need to then open Uplay a hit play for FarCry 4

No dice alas, just tried it with restarting Uplay and running it from Uplay. Thanks though!

I've tried using dependency walker to identify the problem with FarCry4.exe under steam/steamapps/common, and it looks like my problem might be with FC64.dll.

It seems to be missing a "MSS64.dll" and also has the error "Could not find the section that owns the Delay Import Directory."

I don't suppose you got it working on a 32bit OS, and so you have a FC32.dll?

[Maarp]

You guys are super clever with your workarounds and so on but the fact remains we shouldn't have to tweak our PC's config or remove accessories just to make a Windows program run. Sheesh!

[Virokillz]

My game keep crashing at the end of a mp match and farcry4exe has stopped working

[Paleo]

Could you (or someone with it working) please do me a favour and paste a copy of your Documents/My games/Far Cry 4/GameProfile.xml here?

I want to see if FC4 is having trouble with any special first time run stuff--my comptuer doesn't have this file and I assume crashes before/while it tries making this--so I wonder if this can be bypassed by using a valid GamerProfile.xml?

I've already tried using -skipinto in the launch options.

[threshold28]

This is so ridicules! To spend $90 on the gold edition and only get black screen is total crap. If Ubi doesn't do anything to fix the dual core Problem i want my money back!

[Тапка]

İlk olarak Conficker tarafından gönderildi:

İlk olarak Тапок Бонапартов tarafından gönderildi:

Купила игру за 1800 с такой надеждой, что все будет нормально. Просто в шоке. Второй день не работает игра. Не хватает слов...

В чем проблема? Черный экран при запуске?

Запускается. Через 2 минуты черный экран.

[Nicolas]

İlk olarak hermetico tarafından gönderildi:

BRAND NEW PATCH APPLIED - BLACK SCREEN STILL THERE !!!!

Windows 8.1 64 bits up-to-date
Intel i7-4820K 3.7 GHz
16 MB RAM DDR3 up-to-date
Nvidia GeForce GTX660 and with GeForce Experience settings ready for FC 4.

USB:
Logitech G-25 steering wheel
Seagate USB Wireless Plus
Ilok USB dongle key
Microsoft Xbox 360 wireless controller
Firewire:
Digidesign Rack 003 audio/interface

Every new brand game working flawless.

I will never pay in advance anymore for a new Ubisoft game.
This is ridiculous.

I've read somewhere that Far Cry has problems with the multiple cores in the processor. This is probably because the game is made for consoles.

Well i got a solution that worked for me. Type MSCONFIG in the start up tray, click on it. Then go to BOOT then ADVANCED OPTIONS. If your ''NUMBER OF PROCESSORS"" says 2 then make sure it says 1 or unselect it, click OK. Windows will ask you to restart your system. restart your system.

This worked for me, i have a intel i7 4770K 3.5 GHZ processor, so maybe it's the solution for you

[DeadSlash]

İlk olarak Paleo tarafından gönderildi:

İlk olarak GunneyTodd tarafından gönderildi:

Did you close Uplay after romoving? If not you need to then open Uplay a hit play for FarCry 4

No dice alas, just tried it with restarting Uplay and running it from Uplay. Thanks though!

I've tried using dependency walker to identify the problem with FarCry4.exe under steam/steamapps/common, and it looks like my problem might be with FC64.dll.

It seems to be missing a "MSS64.dll" and also has the error "Could not find the section that owns the Delay Import Directory."

I don't suppose you got it working on a 32bit OS, and so you have a FC32.dll?

It didn't work for me either, thanks for trying though :/

[☩ JARRY ☩]

stuttering no FIX??????????????

AMATEURS FROM KIEV !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!