Screen is filled with green spiked lines

[El Fantastico]

It used to run just fine. Now unplayable. These long,green spikey lines fill the screen. I'd be very,very grateful for any assistance as google or the Ubisoft webite have given me nothing.
Thanks very much and best to you and yours.

[-=SOF=-WID99]

with what GPU and driver and operating system are we to just guess ?
it helps if you post your full system info file includeing any and all software applications that may be running in the backround

please do the following

look up top in steam look for where it says Help (right above the word LIBRARY)

clik on that (it will open a drop down menu)

then clik system information

let that load , only takes a few seconds

once that loads with your system information

right clik on that

then select all

then right clik again select copy

then when you post back

right clik and select paste on your reply

[El Fantastico]

My apologies. I'm an old timer who loves gaming. Should have done this at the start.

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name HP-HP
System Manufacturer Hewlett-Packard
System Model HP H8-1121 ABC
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date AMI 7.13, 05/01/2012
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name hp-HP\hp
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.99 GB
Available Physical Memory 5.64 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 13.7 GB
Page File Space 7.99 GB
Page File C:\pagefile.sys

Crap...more to come...no video card info.etc...

[-=SOF=-WID99]

thats the wrong file i meant the one from STEAM it will list your GPU as well as Driver version

[El Fantastico]

Processor Information:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 3392 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

hope this helps....thank you so much!

[-=SOF=-WID99]

its still not listing your Video card or driver version please post the full file ..

[El Fantastico]

Got it! I sure hope!

Processor Information:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 3392 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: AMD Radeon HD 6850

DirectX Driver Name: aticfx32.dll
Driver Version: 8.960.11.1000
DirectX Driver Version: 8.17.10.1124
Driver Date: 25 Apr 2012
OpenGL Version: 4.2
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon HD 6850
VendorID: 0x1002
DeviceID: 0x6739
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 26.65" x 15.00" (30.55" diag)
67.7cm x 38.1cm (77.6cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers / Headphones (IDT High

Memory:
RAM: 8180 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 1907623 Mb
Largest Free Hard Disk Block: 188036 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected

Installed software:
10 Second Ninja
60 Seconds!
7 Days to Die
Adobe AIR
Adobe Flash Player 18 ActiveX
Agatha Christie - Peril at End House
Age of Empires II: HD Edition
Airline Tycoon 2
Alice: Madness Returns
Altitude
AMD Accelerated Video Transcoding
AMD APP SDK Runtime
AMD Catalyst Control Center
AMD Catalyst Install Manager
AMD Drag and Drop Transcoding
AMD Wireless Display v3.0
Amnesia: The Dark Descent
Anno 2070
Anomaly Warzone Earth
ARK: Survival Evolved
Arma 2
Arma 2: Operation Arrowhead
Arma 2: Operation Arrowhead Beta (Obsolete)
AuthenTec TrueAPI
Avernum: Escape From the Pit
Bamboo Dock
Banished
Batman™: Arkham Origins
Batman: Arkham City GOTY
Battlefield 1942
Battlefield: Bad Company™ 2
BattlEye for OA Uninstall
BattlEye Uninstall
Bejeweled 3
Besiege
Betrayer
BioShock Infinite
Blackhawk Striker 2
Blasterball 3
Blio
BLOCKADE 3D
Bluetooth by hp
Borderlands 2
Bounce Symphony
Bully: Scholarship Edition
Cake Mania
Cakewalk Loop Manager
Cakewalk Sound Center (VST)
Call of Duty: Black Ops II
Call of Duty: Black Ops II - Multiplayer
Call of Duty: Black Ops II - Zombies
Call of Duty: World at War
Call of Juarez Gunslinger
Canon MG6100 series MP Drivers
Card Hunter
Carmageddon 2 Carpocalypse Now
Carmageddon 2: Carpocalypse Now
Carmageddon Max Pack
Carmageddon TDR 2000
Carmageddon: Reincarnation
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
ccc-utility64
Ceville
Choplifter HD
Chronicles of Albian
Chuzzle Deluxe
Cities XL 2012
Cities: Skylines
Commandos 2: Men of Courage
Commandos 3: Destination Berlin
Commandos: Behind Enemy Lines
Commandos: Beyond the Call of Duty
Company of Heroes
Company of Heroes (New Steam Version)
Company of Heroes 2
Company of Heroes: Opposing Fronts
Company of Heroes: Tales of Valor
Conflict Desert Storm
Contrôle ActiveX Windows Live Mesh pour connexions à distance
Cook, Serve, Delicious!
Counter-Strike: Source
Cradle of Rome 2
Crusader Kings II
Crusader No Remorse
Crypt of the NecroDancer
Crysis®3
CyberLink PowerDVD 10
D3DX10
DARK SOULS™ II
Darkfall Unholy Wars
Dead Island
Dead Island Riptide
Dead Island: Epidemic
Defense Grid: The Awakening
Democracy 3
Depth
Deus Ex: Human Revolution - Director's Cut
Dirty Bomb
Dishonored
Dota 2
Double Action: Boogaloo
Dragon Age: Origins
Dragon Age: Origins - Ultimate Edition
Draw a Stickman: EPIC
Dream Pinball 3D
DreamStation DXi2
Dual-Core Optimizer
Earth 2160
Eldevin
Empire: Total War
Ethan: Meteor Hunter
Europa Universalis IV
Evil Genius
F.E.A.R.
F.E.A.R. 2: Project Origin
F.E.A.R. 3
F.E.A.R.: Extraction Point
F.E.A.R.: Perseus Mandate
Fable - The Lost Chapters
Facebook Video Calling 3.1.0.521
Fallout 3 - Game of the Year Edition
Fallout2
Fallout: New Vegas
Far Cry® 3
Far Cry® 3 Blood Dragon
Far Cry 2
Far Cry 3 - Map Editor
Far Cry 4
Farm Frenzy
Farm Frenzy 4
Farming Simulator 2013
FATE
Final Drive: Nitro
FINAL FANTASY VII
Five Nights at Freddy's
Galerie de photos Windows Live
GameSpy Arcade
Garry's Mod
Giana Sisters: Twisted Dreams
Goat Simulator
Google Chrome
Google Update Helper
Gorky 17
Gothic 3
Governor of Poker 2 Premium Edition
Grand Theft Auto III
Grand Theft Auto IV
Grand Theft Auto V
Grand Theft Auto: Episodes from Liberty City
Grand Theft Auto: San Andreas
Grand Theft Auto: Vice City
Grim Fandango Remastered
Guild Wars 2
Half-Life Dedicated Server Update Tool
Hegemony Gold: Wars of Ancient Greece
Hero of the Kingdom
Hewlett-Packard ACLM.NET v1.2.2.3
HP Auto
HP Client Services
HP Customer Experience Enhancements
HP Games
HP LinkUp
HP Odometer
HP Setup
HP Setup Manager
HP SimplePass PE 2011
HP Support Assistant
HP Support Information
HP Update
HP Vision Hardware Diagnostics
I am Bread
I, Zombie
IDT Audio
Infested Planet
Insurgency
Intel(R) Identity Protection Technology 1.1.2.0
Intel(R) Management Engine Components
Invisible, Inc.
Java 8 Update 40
Java Auto Updater
Jewel Quest: The Sleepless Star - Collector's Edition
Junk Mail filter update
Kerbal Space Program
King's Quest
Kingdoms of Amalur: Reckoning™
L.A. Noire
LabelPrint
Left 4 Dead 2
Legend of Grimrock
Legend of Grimrock 2
Life Is Strange™
Logitech Unifying Software 2.10
Magicka: Wizard Wars
Mah Jong Medley
Manhunt
Max Payne
Max Payne 2: The Fall of Max Payne
Medieval II: Total War
Medieval II: Total War Kingdoms
Men of War
Men of War: Assault Squad
Men of War: Condemned Heroes
Men of War: Red Tide
Men of War: Vietnam
Mesh Runtime
Metro: Last Light
Microsoft .NET Framework 4.5.2
Microsoft Application Error Reporting
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Mathematics
Microsoft Motocross Madness
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft WSE 3.0 Runtime
Microsoft XNA Framework Redistributable 4.0 Refresh
Midnight Club II
Miner Wars 2081
Monopoly
Mount & Blade: Warband
Mozilla Firefox 34.0.5 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
Mystery of Mortlake Mansion
Namco All-Stars: PAC-MAN
Napoleon: Total War
Natural Selection 2
Naval Warfare
Norton Internet Security
Norton Online Backup
NVIDIA PhysX
Obulis
Omerta - City of Gangsters
OpenAL
Ori and the Blind Forest
Origin
ORION: Prelude
Outlast
Overlord
Painkiller Hell & Damnation
Path of Exile
PAYDAY 2
PDF Complete Special Edition
Penguins!
Pillars of Eternity
Planets Under Attack
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime amd64
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Populous The Beginning
Port Royale 3
Portal 2
POSTAL 2
Power2Go
PressReader
Primal Carnage
PunkBuster Services
Quest of Dungeons
Railroad Tycoon 2: Platinum
Railroad Tycoon 3
Raptr
Recovery Manager
Red Orchestra 2: Heroes of Stalingrad Beta
Remote Graphics Receiver
Resident Evil / biohazard HD REMASTER
RIFT™
Rise of Nations: Extended Edition
Risen
Risen 2 - Dark Waters
Rising Storm Beta
Rising Storm/Red Orchestra 2 Multiplayer
Rising World
Rockstar Games Social Club
RollerCoaster Tycoon 3: Platinum!
RollerCoaster Tycoon: Deluxe
Rome: Total War
Rome: Total War - Alexander
S.T.A.L.K.E.R.: Call of Pripyat
S.T.A.L.K.E.R.: Clear Sky
S.T.A.L.K.E.R.: Shadow of Chernobyl
Sacred Citadel
Saints Row: The Third
Samsung_MonSetup
Savage Lands
Security Update for Microsoft .NET Framework 4.5.2 (KB3023224)
Security Update for Microsoft .NET Framework 4.5.2 (KB3035490)
Security Update for Microsoft .NET Framework 4.5.2 (KB3037581)
SEGA Bass Fishing
Serious Sam 2
Ship Simulator Extremes
Sid Meier's Alpha Centauri
Sid Meier's Civilization V
Sid Meier's Pirates!
Sid Meier's Railroads!
Silent Hunter: Wolves of the Pacific
SimCity™
SimCity 4 Deluxe
Sleeping Dogs™
Slingo Supreme
SONAR X3
South Park™: The Stick of Truth™
Space Hack
Spiral Knights
Spooky's House of Jump Scares
SPORE™
Steam
Stranded Deep
Styx: Master of Shadows
Subnautica
Subspace Continuum
Super Meat Boy
Surgeon Simulator
SweetPacks Updater Service
Team Fortress 2
TERA
TerraTech
The Bard's Tale
The Elder Scrolls IV: Oblivion
The Elder Scrolls V: Skyrim
The Escapists
The Final Hours Of Titanfall
The Forest
The Secret World
The Ship
The Ship Single Player
The Ship Tutorial
The Sims™ 3
The Sims™ 3 Generations
The Sims™ 3 High-End Loft Stuff
The Sims™ 3 Island Paradise
The Sims™ 3 Late Night
The Sims™ 3 Supernatural
The Sims™ 3 World Adventures
The Sims™ 4
The Sims Medieval Pirates and Nobles
The Sims(tm) Medieval
The Stanley Parable
The Tiny Bang Story
The Walking Dead
The Way of Life
The Witcher 2: Assassins of Kings Enhanced Edition
The Wolf Among Us
Thief
Thief 2
Thief Gold
Thief: Deadly Shadows
This War of Mine
Tixati
To the Moon
Tomb Raider - The Angel of Darkness
Total War: ROME II
Total War: SHOGUN 2
Train Simulator 2014
TransOcean - The Shipping Company
Tropico 4
Tropico 5
Trove
Turbo Dismount
Ultima 1
Ultimate General: Gettysburg
Update Installer for WildTangent Games App
Uplay
Vacation Quest - The Hawaiian Islands
Vampires: Guide Them to Safety!
Verdun
VIP Access SDK (1.0.1.4)
Virtual Villagers 5 - New Believers
Wacom
War of the Human Tanks - ALTeR
War Thunder
Warframe
Wargame: European Escalation
Warhammer 40,000: Dawn of War – Dark Crusade
Warhammer 40,000: Dawn of War – Winter Assault
Warhammer 40,000: Dawn of War - Game of the Year Edition
WARP
Wasteland 1 - The Original Classic
Wasteland 2
WebTablet FB Plugin 32 bit
WebTablet FB Plugin 64 bit
WildTangent Games App for HP
Windows Live
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Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Wolfenstein: The New Order
World in Conflict
World in Conflict: Soviet Assault
Zinio Reader 4
Zuma Deluxe

[-=SOF=-WID99]

thank you ... i see the issiue........ your video card driver is out of date by 3 years
DirectX Driver Name: aticfx32.dll
Driver Version: 8.960.11.1000
DirectX Driver Version: 8.17.10.1124
Driver Date: 25 Apr 2012 <<<<<<<<< thats TOO OLD !!
OpenGL Version: 4.2
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon HD 6850

try installing updated video drivers from AMD

[El Fantastico]

Thought iu had! (shakes fist at self) You're very kind. Thank you VERY MUCH!

[-=SOF=-WID99]

your welcome good luck !

[El Fantastico]

Works like a charm! THANKS AGAIN!!
(happy,happy)

[PCConsoleGamer]

@El Fantastico gamer much? you have quite a few