Far Cry 4

Far Cry 4

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DangerPear Feb 23, 2016 @ 11:50pm
My game crashes during Shangri La quest
The Hunt For Rakshasa is the quest it keeps crashing on. Once I enter the portal and engage the demons it crashes, just stops working. Anyone have a solution???

My system info:
Processor Information:
Vendor: AuthenticAMD
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3800 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 960

DirectX Driver Name: nvd3dum.dll
Driver Version: 10.18.13.6143
DirectX Driver Version: 10.18.13.6143
Driver Date: 16 Dec 2015
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 960
VendorID: 0x10de
DeviceID: 0x1401
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1360 x 768
Desktop Resolution: 1360 x 768
Primary Display Size: 45.28" x 25.59" (51.97" diag)
115.0cm x 65.0cm (132.0cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 8190 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 953365 Mb
Largest Free Hard Disk Block: 223395 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected

Installed software:
7-Zip 15.12 (x64)
Adobe Flash Player 20 NPAPI
Adobe Flash Player 20 PPAPI
AllShare Framework DMS
AMD Catalyst Control Center
America's Army: Proving Grounds
Battle.net
Battlefield 4™
Battlelog Web Plugins
BitRaider Streaming Client
Catalyst Control Center - Branding
Chivalry: Medieval Warfare
Curse
Dishonored
Dragon Age: Origins
Dying Light
ESN Sonar
Evolve
Fallout: New Vegas
Far Cry® 3
Far Cry 4
FINAL FANTASY XIV - A Realm Reborn
Futuremark SystemInfo
Google Chrome
Google Drive
Google Toolbar for Internet Explorer
Google Update Helper
Grand Theft Auto V
H1Z1
Heroes of the Storm
Hi-Rez Studios Authenticate and Update Service
Kingsoft PC Doctor 3.7.0.47
Left 4 Dead 2
Life Is Strange™
Malwarebytes Anti-Malware version 2.2.0.1024
Mass Effect™ 3
Mass Effect
Mass Effect 2
Microsoft ASP.NET MVC 4 Runtime
Microsoft Office
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft XNA Framework Redistributable 4.0 Refresh
Middle-earth: Shadow of Mordor
Minecraft
MSI Kombustor 2.5.9
MSI Live Update 6
Music Editor Free v10.3.1
NVIDIA 3D Vision Controller Driver 352.65
NVIDIA 3D Vision Driver 361.43
NVIDIA GeForce Experience 2.8.1.21
NVIDIA Graphics Driver 361.43
NVIDIA HD Audio Driver 1.3.34.4
NVIDIA PhysX System Software 9.15.0428
NVIDIA Stereoscopic 3D Driver
Open Broadcaster Software
Origin
Outlast
PAYDAY 2
PeerBlock 1.2 (r693)
PunkBuster Services
Razer Comms
Realtek High Definition Audio Driver
Reus
Rocket League
Rockstar Games Social Club
Samsung Link 2.0.0.1503181422
Skype™ 7.17
Skyrim Script Extender (SKSE)
SMITE
South Park™: The Stick of Truth™
STAR WARS™ Battlefront™
Star Wars - Battlefront II
Star Wars The Old Republic
Star Wars: The Old Republic
Steam
Team Fortress 2
The Elder Scrolls V: Skyrim
The Secret World
The Ship
The Ship Single Player
Titanfall™
Town of Salem
Unturned
Uplay
VLC media player
Yosumin!

Last edited by DangerPear; Jul 19, 2016 @ 5:33am
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Showing 1-14 of 14 comments
-=SOF=-WID99 Feb 24, 2016 @ 7:47am 
have you tried to verify your game files ? do this at least twice as some times a mission will glitch if your missing a file or two . the game is a rather large download after all and its possible
that some files did not install correctly

To verify your files if you bought the game thru Steam ..\EXIT Steam ..right click your steam icon ..select run as Administrator

to launch Steam

then go to your Steam games library

right clik on far cry 4

select properties

select local files

select verify Integrity of game cache

it takes a few min to do but its faster the redownloading your entire game , if its only a few files that were corrupt or installed incorrectly .... this in many cases will fix your problems
DangerPear Feb 28, 2016 @ 11:59am 
Originally posted by -=SOF=-WID99:
have you tried to verify your game files ? do this at least twice as some times a mission will glitch if your missing a file or two . the game is a rather large download after all and its possible
that some files did not install correctly

To verify your files if you bought the game thru Steam ..\EXIT Steam ..right click your steam icon ..select run as Administrator

to launch Steam

then go to your Steam games library

right clik on far cry 4

select properties

select local files

select verify Integrity of game cache

it takes a few min to do but its faster the redownloading your entire game , if its only a few files that were corrupt or installed incorrectly .... this in many cases will fix your problems


Still no luck, so you think uninstalling and reinstalling will do the trick?
-=SOF=-WID99 Feb 28, 2016 @ 12:51pm 
might .. might help too if you lower your settings since you do not have a quad core CPU

My system info:
Processor Information:
Vendor: AuthenticAMD
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3800 Mhz
4 logical processors < --- hyperthreded thread
2 physical processors < -----dedicated core

yea the game will run on a hyperthreaded dual core Intel I 3 \ I 5 \ I 7 .. but you may see decreased performance , as a hyprthreaded thread is not as good as a real dedicated core

also make sure you exit ALL backround applications before you play the game

and make sure your not running any of the Nvidia gameworks settings , they got busted over a year ago in the drivers and can cause FarCry 4 to crash

see the troubleshooting tips section Pinned to the top of the forums
Last edited by -=SOF=-WID99; Feb 28, 2016 @ 1:00pm
Tiny Trees Jul 17, 2016 @ 11:06am 
I was advised about turning of 'godrays' or Nvidia GameWorks, to stop random crashes. It worked but once I got to Shangri-la it crahses again. I may even just miss out on these Shangri-la quests.
Last edited by Tiny Trees; Jul 17, 2016 @ 11:06am
-=SOF=-WID99 Jul 17, 2016 @ 2:08pm 
Originally posted by Tiny Trees:
I was advised about turning of 'godrays' or Nvidia GameWorks, to stop random crashes. It worked but once I got to Shangri-la it crahses again. I may even just miss out on these Shangri-la quests.
have you verified your game files WHY running Steam as an Administrator ?


works perfect here , played thru the game over 20 times no crashing
Last edited by -=SOF=-WID99; Jul 17, 2016 @ 2:08pm
Tiny Trees Jul 18, 2016 @ 5:59am 
Originally posted by Tiny Trees:
I was advised about turning of 'godrays' or Nvidia GameWorks, to stop random crashes. It worked but once I got to Shangri-la it crahses again. I may even just miss out on these Shangri-la quests.

I made it through the first Shangri-la quest by rushing it.
DangerPear Jul 19, 2016 @ 5:26am 
Originally posted by -=SOF=-WID99:
Originally posted by Tiny Trees:
I was advised about turning of 'godrays' or Nvidia GameWorks, to stop random crashes. It worked but once I got to Shangri-la it crahses again. I may even just miss out on these Shangri-la quests.
have you verified your game files WHY running Steam as an Administrator ?


works perfect here , played thru the game over 20 times no crashing


It's fine now. But, yes, verifying my game files was the first thing I did. I did it more than once actually. It's pretty much my go to thing if I have a problem. By the way someone already suggested this to me 5 months ago. The only thing that fixed my Shangri La missions from crashing was by turning Godrays off. No one ever told me to run in administrator other than to do a one time fix.... I'm not running steam by right clicking on it everyday..... You had nothing helpful to say at all by the way. Not even saying you played through it 20 times was helpful.... The only thing helpful was something already suggested....
DangerPear Jul 19, 2016 @ 5:30am 
Originally posted by Tiny Trees:
Originally posted by Tiny Trees:
I was advised about turning of 'godrays' or Nvidia GameWorks, to stop random crashes. It worked but once I got to Shangri-la it crahses again. I may even just miss out on these Shangri-la quests.

I made it through the first Shangri-la quest by rushing it.

Not even close to being helpful... Again this is from 5 months ago. If I still had the problem how would rushing through it help? To quote what I said, "once I enter the portal and engage the demons it crashes, just stops working," How will "rushing" through it fix this? How would that have any more of a posititive effect????:steambored:
Yecrtz Feb 3, 2018 @ 9:16am 
Any updates on this? Games keeps crashing in rakshasa. Really annoying.. as it also doesn't saves checkpoints
nvd3dum.dll is the WDDM driver DLL. You could try turning off anything in the quality settings that shows the Nvidia GameWorks logo.

If that doesn't work, I suggest uninstalling and reinstalling your drivers.
Last edited by Sophisticated Gumi-chan; Feb 3, 2018 @ 2:22pm
Actually, I had a random crashing occur lately, and it had nothing to do with the drivers or whatever. To verify this, you can check the crash logs in the Reliability History on Windows. If the fault module is different each time, or says something like ntdll_STACKHASH, then you're having a similar problem.

I had moved FC4 from my HDD (which was working fine) to my SSD in hopes of making it faster. However, after I did that, after I killed 4 enemies in a row during the Hurk elephant quest, the game would crash. It would be fine during normal encounters or even before I got on the elephant. But after, it would crash. Try deleting the game and reinstalling it, too. These are all just shots in the dark, though. Hope it works out. FC4 is a great game, and I hope you can resume playing it.
Last edited by Sophisticated Gumi-chan; Feb 3, 2018 @ 6:17pm
spotts Apr 19, 2022 @ 2:28pm 
TURN GRAHICS TO LOW FIXES THE PROBLEM. Then when through the section turn back up to your setting.
I would turn graphics to low becuase if it crashes when you enganged the demon it could just be the graphics are bugging out. If this doesnt work try verifing or reinstalling your games/files
76561198868205544 Apr 21, 2022 @ 8:38am 
Originally posted by spotts:
TURN GRAHICS TO LOW FIXES THE PROBLEM. Then when through the section turn back up to your setting.

Hey! Thank you for sharing what steps you have taken to get the game to stop crashing for you.

Was there any other steps that you tried?

Thank you.

- Ubisoft Support
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Date Posted: Feb 23, 2016 @ 11:50pm
Posts: 14