Far Cry 4 crashes on startup splash screen

[alpinestart]

So I bought Far Cry 4, but every time I start it, it hangs and crashes right when the black FarCry4 splash screen pops up. System info is below, but it's a Windows 10 machine with more than enough power to run this game.

I've done the following.
1. Ran everything as Admin
2. Ran as compatibility mode for every windows version
3. checked directx/net framework/etc, all there and current version
4. updated Nvidia quadro driver to latest, also rolled it back to multiple previous drivers dating back a year.
5. uninstalled/reinstalled
6. made sure it was installed on the same drive as OS

I've gone through the sticky post on this forum and tried everything in there with no luck. I'm feeling like it's an issue with the Quadro card maybe? Anyone have any advise or help they can offer. I'd love to play this game, but it won't even start.

Much thanks.

Computer Information:
Manufacturer: Hewlett-Packard
Model: HP Z840 Workstation
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x3f
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3093 Mhz
40 logical processors
20 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA Quadro K6000

DirectX Driver Name: nvd3dum.dll
Driver Version: 10.18.13.6143
DirectX Driver Version: 10.18.13.6143
Driver Date: 16 Dec 2015
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA Quadro K6000
VendorID: 0x10de
DeviceID: 0x103a
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1200
Desktop Resolution: 3840 x 1200
Primary Display Size: 20.43" x 12.76" (24.06" diag)
51.9cm x 32.4cm (61.1cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 12287 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 65443 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 2161652 Mb
Largest Free Hard Disk Block: 229292 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

Installed software:
7-Zip 15.08 beta (x64)
7-Zip 9.20 (x64 edition)
A Story About My Uncle
Adobe® Content Viewer
Adobe Acrobat DC
Adobe After Effects CC 2014
Adobe After Effects CC 2015
Adobe AIR
Adobe Audition CC 2015
Adobe Bridge CC (64 Bit)
Adobe Creative Cloud
Adobe ExtendScript Toolkit CC
Adobe Extension Manager CC
Adobe Flash Professional CC 2015
Adobe Illustrator CC 2015
Adobe InDesign CC 2015
Adobe Lightroom
Adobe Media Encoder CC 2014
Adobe Media Encoder CC 2015
Adobe Muse CC 2015
Adobe Photoshop CC 2015
Adobe Premiere Pro CC 2015
Adobe Refresh Manager
Apple Application Support (32-bit)
Apple Application Support (64-bit)
Apple Mobile Device Support
Assassin's Creed Rogue
Autodesk Application Manager
Autodesk SketchBook
AutoHotkey 1.1.22.02
Avid Codecs LE
BDE Information Utility
Belvedere 0.7.1
BioShock Infinite
bl
Blender
Blender - OctaneRender™ edition 9.3 (2.75)
Borderlands 2
Borderlands: The Pre-Sequel
Bulk Download Application 1.1.3
Bulk Rename Utility 2.7.1.3
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon IJ Scan Utility
Canon MG6300 series MP Drivers
CINEMA 4D 15.064
Cities: Skylines
Citrix Online Launcher
CloudBerry Explorer for Amazon S3 4.0.7
ConEmu 141116.x64
Dropbox Folder Sync addon
Effects Suite 64-bit
Effects Suite v11.1.4
Far Cry 4
FastPictureViewer Codec Pack 3.8.0.96
FileZilla Client 3.15.0.2
Git version 1.9.5-preview20141217
Google Chrome
Google Drive
Google Earth
Google Earth Pro
Google Update Helper
Grand Theft Auto V
Greenshot 1.2.6.7
GUI-based HighView (General Version 2.5.5)
HandBrake 0.10.2
HAWKEN
INCENDIA EX VI
Intel® Trusted Connect Service Client
Intel(R) Management Engine Components
Intel(R) ME UninstallLegacy
Java 8 Update 73
Java Auto Updater
Keying Suite v11.1.2
Krita Desktop (x64) 2.9.11.0
LibreOffice 4.3.4.1
Logitech Options
Magic Bullet Suite v12.0.6
Mass Effect 2
MeshLab_64b 1.3.3
METAL GEAR SOLID V: THE PHANTOM PAIN
MICRODEM Freeware GIS
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Mouse and Keyboard Center
Microsoft Silverlight
Microsoft Visual C++ 14 CTP Redistributable (x64) - 14.0.22129
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.23026
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.23026
Mozilla Firefox 45.0.1 (x86 en-US)
Mozilla Maintenance Service
NASA World Wind 1.4
NETGEAR WNA1000M Wireless USB 2.0 Adapter
NVIDIA 3D Vision Controller Driver 352.65
NVIDIA 3D Vision Driver 361.43
NVIDIA Control Panel 361.43
NVIDIA Graphics Driver 361.43
NVIDIA HD Audio Driver 1.3.34.4
NVIDIA Install Application
NVIDIA nView 146.90
NVIDIA PhysX
NVIDIA Stereoscopic 3D Driver
NVIDIA WMI 2.25.0
OctaneRender™ Server 2.23.2 - 9.3
OctaneRender 2.24.2 64bit
OpenRL Runtime 1.3.1000.14 x64
Oracle VM VirtualBox 5.0.10
Paragon HFS+ for Windows™ 10.3
Particle Effects For Trapcode v1.0.3
ph
Python 2.7 pywin32-219
Python 2.7.10
QGIS Brighton 2.6.1 Brighton
QuickTime 7
Quixel SUITE 2 version 2
Ray Effects For Trapcode v1.0.4
Realtek High Definition Audio Driver
Red Giant Link
Rockstar Games Social Club
Sculptris Alpha 6
Skype™ 7.13
Skype Click to Call
Skype for Business Web App Plug-in
Sniper Elite 3
Spectral Transformer for Landsat-8 imagery (Version 1.2)
Steam
Tableau Public 9.1 (9100.15.1210.1541)
Trapcode Suite v13.0.0
Uplay
Vim 7.4 (self-installing)
VLC media player
Wacom Tablet
WampServer 2.5
WebTablet FB Plugin 32 bit
WebTablet FB Plugin 64 bit
World Machine 2.3 Basic Edition
wxPython 3.0.1.1 for Python 2.7
xNormal 3.19.2
ZBrush 4R6

[-=SOF=-WID99]

Video Card:
Driver: NVIDIA Quadro K6000 < unsupported video card ??

possibly unsupported CPU ????

40 logical processors
20 physical processors

contact Ubisoft Support as i do not know if the game will run with your current OVER KILL .cfg

or if it will even recognize a Quadro card or your 20 core CPU which i'm guessing is has multiple XEON CPU's

Quadro graphics cards are usually used on high end graphic workstations

you have to contact Ubisoft Support to find out

[-=SOF=-WID99]

this page says the Quadro K6000 is 1 - 10 % slower then a GTX 780 ti in games

https://www.pugetsystems.com/labs/articles/Can-you-game-on-an-NVIDIA-Quadro-GPU-604/

but if its as fast as that it should be able to at least launch and play the game ?

can't say tho as i never tried to use a work station CAD card for games ..you'll have to like i said ask Ubisoft

[alpinestart]

Yeah, the computer is my work machine and I do motion graphics and 3d work. So the Quadro is a dream for that, and never had issues before. I'll hit up Ubisoft Support to see what they say.

[-=SOF=-WID99]

if they do not answer your support ticket call em on the phone

good luck man hope they have a good answer for ya , that gets the game working

you can find phone number\ support options \ and support hours information @ https://support.ubi.com/en-US/faq/9/3888/ubisoft-support-contact-information/kA030000000ee8ACAQ

and here for international support options and hours of operation @ https://support.ubi.com/en-US/FAQ/60/3888/international-support-contacts/kA030000000eiChCAI

[alpinestart]

Ah, bummer. The issue lies with the Quadro k6000 and it being a workstation graphics card. The engine used for FC titles doesn't play well with those cards, oh well.

[-=SOF=-WID99]

that sucks ..... looks like ya need to build another system for gameing then

would have been great if it worked with 12 gig for a frame buffer and that many Cuda cores
you'd think it would at least perform as well as at least GTX 780ti which was the top card back when the k 6000 came out

seek a steam refund i guess is your only other option

[ExoChaft]

Just in case, try disabling the uPlay in-game over lay (in the uPlay app, Settings -> General -> unclick Enable in-game overlay for supported games) before getting a new graphics card.

I've played FC4 on a comp with a horrid graphics card that's supposedly not supported, and it worked mildly well in the past. However, from the crash you describe it could be too many in-game overlays (seems when uPlay + Steam + other 3rd party apps try to all do overlays, the game will crash shortly after the initial splash screen when the game window initializes). Worse case, disable them all and see if that helps, as I've tried pretty much every remedy when my game started acting this way out of nowhere, and this fixed it.

[BA|Cozzie]

I have a Z820 workstation with 16 physical cores (32 logical cores), 128GB of memory, GTX 980TI, running windows 10. I have had the same issue where the game would start up (initial Farcry splash screen) and then hang and stop responding. Ubisoft support was useless. I wasted hours and hours trying to figure out the problem. Finally came across an obscure post that talked about this game having problems with too many cores. I disabled 8 cores using msconfig in windows and the game worked. I can't believe that Ubisoft doesn't either fix their code to support more than 8 cores or post in their specs that their is a maximum supported core count. I have run many different games on this machine with no issues, so too many cores was the last thing I ever thought about.

After disabling the 8 cores, Farcry 3 also worked which I had given up on this machine long ago.

The max cores supported for this game should at least be put in the troubleshooting sticky on this forum so that others with similar high end systems know how to resolve this problem.

alpinestart, I do not know if 10 physical cores would be supported in your system, but you can first try disabling one of the CPU's then if that doesn't work reduce the cores from there until the game works.