[Solved] Stuck on "Press any key" screen due to keyboard & mouse not working

[Koruntas]

For quiet some time now I am unable to play the game (own it over Uplay, not steam) because once I start the game and get to the screen where it says "Press any key" neither my keyboard nor my mouse buttons do anything. I am still able to alt+tab out of the game and move my mouse around, but besides that I can't do anything.

When I use my XBox 360 controller however, I can load and play the game like usual. The controller itself is not the problem, because this weird bug happens everytime I start the game, no matter whether the controller is connected or not. Other devices like joysticks are not connected.

Sometimes (this barely happens at all) I can get to the home menu with a mouse click, but from there on, the bug continues more or less like before, with nothing working at all. The only difference now is that it seems like the game thinks, I am pressing and holding my left mouse button as soon as I connect my XBox controller. Therefore I still can move my mouse around and highlight the different options like "load game" or "settings", but not press any of them.

Oh and moving my mouse around causes significant frame drops for some even stranger reason (fom 100+ FPS down to like 5-10 FPS).

So far I tried:
- restarting the game both with and without my controller connected
- rebooting my PC multiple times
- reinstalling the game (twice so far)
- verifying game files
- updating and/or repairing: (this was the suggestion made by ubisofts customer support)
---- DirectX
---- Microsoft Visual C++ 2010
---- Microsoft Visual C++ 2010 SP1
---- Microsoft .NET Framework 3.5 SP1
---- Microsoft .NET Framework 4.0
---- Microsoft .NET Framework 4.5

Just to make this clear, Far Cry 4 is the ONLY game where this bug appears. Far Cry 3 works perfectly fine.

Any help is appreciated since contacting the customer support hasn't solved the problem so far.

[-=SOF=-WID99]

may help if ya post your full system info file

please do the following if your posting about an issiue with a game crashing or not starting,
post your FULL Steam System info .. this helps ... as no one can say what your problem may be until we know all of whats involved.. on YOUR system , we would only be guessing ....Ok ? thanks !

now look up top in steam look for where it says Help (right above the word LIBRARY)
(you will need to exit big picture mode if you have it active in Steam)

clik on that (it will open a drop down menu)

then clik system information

let that load , only takes a few seconds

once that loads with your system information

right clik on that window

then select all

then right clik again select copy

then when you post back

right clik and select paste on your reply

[-=SOF=-WID99]

also is this a laptop or a desktop ???

if its a laptop it may be your touch pad driver is getting in the way

try disabeling it (usually its a combo FN key on laptops to shut off the touch pad )

and use a normal mouse

[Koruntas]

First of all, I finally managed to fix the problem.

After contacting the customer support a second time, they suggested checking all active services in the "System Configuration" tool in Windows as well as the programs that are active in the system autostart section.

So after restarting my (tower) PC a couple of times with different services and programs active each time, I found out that Overwolf was causing this really weird bug and killing all of its processes or uninstalling Overwolf all together solved the problem.
Anyways, thank you for your response.

[-=SOF=-WID99]

Originally posted by Matthias:

First of all, I finally managed to fix the problem.

After contacting the customer support a second time, they suggested checking all active services in the "System Configuration" tool in Windows as well as the programs that are active in the system autostart section.

So after restarting my (tower) PC a couple of times with different services and programs active each time, I found out that Overwolf was causing this really weird bug and killing all of its processes or uninstalling Overwolf all together solved the problem.
Anyways, thank you for your response.

glad you found your fix
i added overwolf months ago to the tips list of problematic applications
.listed at the top of this forum when others reported a problem with it

copy an paste from the tips section :

10. BACKROUND APPLICATIONS may also cause the game to not launch properly and you may need Exit out of them, or reconfigure them to work properly with Far Cry 4 known apps that can cause this are

A. EVGA PRECISION
B. MSI AFTERBURNER
C. Riva Tuner Statistics Server
D. DXtory
E. Motionin Joy
F. Anti Virus or Firewall software (AVG , comodo,bullguard, ect < --- check your settings
G. MSI True Color
H. Evolve gameing client
I. AMD Raptr \ AMD Gaming Evolved
J. TeamVeiwer
K. Overwolf < --------------------
L. Nvidia Geforce Experience Shadow Play

see this thred to possibly fix problems with afterburner causeing black screen
http://forums.ubi.com/showthread.php/1012250-Afterburner-Farcry-4-Crash!?s=1fed64ed24f4285fb31138dc951ef78d

Please ALSO see this Page where it mentions Backround Applications in section 4 and how you can try to see if one you have running is possibly causeing your issiue with the game NOT starting or hanging on launch

https://support.ubi.com/en-US/faqs/000021232/Connection-Issues-PC-FC4/

[KingKrabb]

the same thing is for me with Fallout 4

[LYFT RUBY BERRY]

I had the same problem with fallout 4. been pissing me off for a week. did this and it worked insatntly, overwolf is ♥♥♥♥. thanks

[Rags]

Where is overwolf thing I can't find it anywhere help please? And my problem is my keyboard and mouse both works great but sometimes in game my keyboard stop working for 5 sec and then it recognized again it's like disconnecting and reconnecting. It happens like 10 - 15 times in an hour. Any help please?
Thanks

[-=SOF=-WID99]

Originally posted by Rahul.N (New Rig Built):

Where is overwolf thing I can't find it anywhere help please? And my problem is my keyboard and mouse both works great but sometimes in game my keyboard stop working for 5 sec and then it recognized again it's like disconnecting and reconnecting. It happens like 10 - 15 times in an hour. Any help please?
Thanks

you may not have overwolf installed bro .. it is a backround app people use for connection to other players .. that creates an in game overlay .. FAR cry games HATE in game overlays

some people also shut off the steam in game overlay .. i do ..but i keeop thr uplay in game overlay so i can use the FPS counter ... some have better luck with shutting off all in game overlays including the uplay overlay

got no clue what your KB issue is man as i have no clue if your KB is wired or wireless or a gameing one .. i still use an old mechanical KB ..they have the best repsonce if you'd ask me

and yep connects via PS2 port ..seems less laggy then the USB ones i bought in the past few years and i like the keys better ..they stay snappy ...and i have seen the same ones as mine sell for under 20 bucks on e bay \, the letters never get screwed up on the keys and i just like it

its an old compaq KB

my advise check your usb port if your KB is connectied via USB try another usb port and make sure if its a gameing one you have installed any special drivers that come with it

overwolf by the way = this software

https://www.overwolf.com/

if you have it make sure you remove it when ya play FC 4 as some users did report it caused the game to hang on launch ..and not load ,,as it creates an added in game overlay ..you either need to configure its settings or exit overwolf before you launch the game

[Rags]

i have wireless Dell Keyboard it's quite old like i bought it 2 years ago. still working best. but sometimes this issue occurs. i have done many tweaks in config. of device manager and cp , still nope luck. but after doing these tweaks seems to be working for somtime. before it was totally not playble , just same issue from the start of the game (in game) , can't even play 10 mins smoothly after tweaks it's fixed a bit though but not fully (100%) only a bit.
Anyway Thanks

[-=SOF=-WID99]

Originally posted by Rahul.N (New Rig Built):

i have wireless Dell Keyboard it's quite old like i bought it 2 years ago. still working best. but sometimes this issue occurs. i have done many tweaks in config. of device manager and cp , still nope luck. but after doing these tweaks seems to be working for somtime. before it was totally not playble , just same issue from the start of the game (in game) , can't even play 10 mins smoothly after tweaks it's fixed a bit though but not fully (100%) only a bit.
Anyway Thanks

yo Sir i saw your system specs try these settings

resolution 2560X1440= 1440 P \\\\ since you have a GTX 1080 \\\.i use 1080 P since i only have a GTX 1060 6 gig card


vsync - on..try off and see if you get screen tearing i see very little on my 40 in screen as its a 120 HZ screen

Quality settings
motion blur off - not a fan of it ..here anyway
Textures - Ultra
Shadows -Ultra <--- (Nvidia PCSS Soft Shadows will kill your FPS )
Post FX -Ultra
Geometry - Ultra
Vegetation- Ultra
Environment - Ultra
Water - Ultra
Ambient Occusion setting is SSBC
Antialising settings is SMAA
God rays - off- not a fan of how it looks (can make the game unstable..even on Titan X and GTX 980 Ti cards but with recent nvidia drivers on with my GTX 1060 works fine )
Fur - on ..not simulated
Trees relief -on
in Advanced settings
Triple buffering - off
Vsync mode - Normal

in Nvidia control panel, i made these changes for far cry 4 under 3d settings \ program settings
Anisotropic Filtering = 16 X
Max Pre Rendered Frames = 1
Set Power Management Mode = Prefer Max performance


i did install Razer Cortex game booster version 7.0 as it does seem to help with this game
http://www.filehorse.com/download-game-booster/old-versions/
*(note newer versions of cortex do not seen to work as well , at least for me so i stick with 7.0 )

all coretex does is suspend a few windows services that may comsume ram that your game can really use ..exit your game those winblows services reload , yea you may need to manually add your game in cortex

i also NEVER NEVER install geforce experience with any Nvidia driver and always use DDU to clean my drivers before ttrying a new one

when i install my Nvidia drivers i choose custom install and check the box that says perform a CLEAN intall

i never install 3 d vision .. since to use it you need a 3d supported screen + the Nvidia 3 d vision glasses ..do you own those .. ? if not why install software you'll never use ?

so thats 2 boxes to uncheck + geforce ESXP = 3 boxes you uncheck on an Nvidia driver install

HDMI audio and Physics i always install

then after .. i reboot and disable all the HDMI audio

i only need that when i wanna watch a movie on my TV ..\" gameing i use my PC speakers and the audio chip on my ASUS motherboard

dunno why your getting any issue with your system Sir as i did not build it ..here the game has run flawless ..on the 5 dfiffernt system i have used / built or bought since the games ship date of Nov 18th 2014

[-=SOF=-WID99]

could it be your monitor and vid settings are set to a non standard res for the game .. ?

you can find the list of supported resolutions here

http://www.wsgf.org/dr/far-cry-4/en

remember this game shipped in 2014 ..not 2017 so your 4 k setting may vary on a single GPU

id shoot for 2560x1440 and then enable Nvidia DSR to reach 4 k , since i do not think FC 4 shipped with 4 K full support for the screens we have avaliable now

if your not farmiliar with Nvidia DSR .. google it ..

and yes your GPU supports it ..i know mine does and its a measly GTX 1060 6 gig card

https://www.geforce.com/hardware/technology/dsr/technology

[Rags]

i know about DSR , even i am using it on some games like gta 5 , witcher etc. But on this game i was able to play on 4k with 65 fps but it shutters sometimes i mean gpu usage dips down to 70 - 80 in villages , my cpu usage is always 60 - 75 %. I Guess it's from game itself. And yes i do ave Geforce Experience but i only use it to download the drivers. Rather then that i never even open it.yesteday i was playing for 2 hours almost and didn't got any keyboard still since yesterday.
Anyway Thanks.