Close Combat has encountered an internal error

[Jub Jub]

I'd already played a couple of the single battles and everything was fine. Then I started playing the grand campaign and that was when things started to go wrong. Now every time I try to play the game I get halfway through a battle and then I get the following message:

Close Combat has encountered an internal error at adress 0x5339C2 and will now exit. Game version 2014.6.5.2

Has anyone else had this problem? I tried deleteing the save game file and starting the campaign again, but the same thing happened after a couple of battles. It's frustrating because I really like the game, but I just can't play it.

Thanks for your help.

[Smack]

This isn't something we've had reported before, so I'll need some information to try and help narrow it down.

Is there anything consistent about what you're doing or what units you're using when the error occurs. Does it happen regardless of whether you're playing a single battle, operation, or campaign? Does it matter which scenario you're playing.

Thanks,

Steve

[Jub Jub]

Thanks for getting back to me so soon.

It looks like it's a problem with a campaign. I've played a few single missions and they seem to work ok. I'm playing the British Good Hunting campaign at the moment. The first few battles were ok, but now the game crashes either when I defeat the enenmy or accept a truce. I thought at first it might be a corrupt save game file, which is why I deleted the save and started the campaign again. But the same thing happened.

[Smack]

Thanks for the information -- does it happen at a specific point in the campaign every time, or does it vary? If consistent, when?

[Jub Jub]

I started the German campaign to see if that same thing happened and it did. It was fine as long as I kept playing, but when I saved the game and came back to it, it crashed the game as well. It might be a problem with the save game files.

On the British campaign I'm stuck on one battle that I can play which then crashes when I complete the battle. On the German campaign I'm stuck on the strategic map and the game crashes as soon as I try to start the next battle.

Should I try reinstalling the game? Would that make a difference?

[Smack]

Can you zip those saved game files and send them to me, please? I will PM you an email address.

Steve

[Jub Jub]

Where is are the save game files stored? I'm having trouble locating them.

[VPaulus]

The saved games should be found at:

Documents\Close Combat Gateway to Caen\Saved Games

[Jub Jub]

Ok, I've zipped the files. What email address should I send them to?

[Smack]

Jub Jub - Friend me on Steam and I'll pass along the email address. Thanks.

[Jub Jub]

Actually, you've already friended me... :)

[Koshara]

Hello! Have you found solution for this problem? I have the same with CC4 and i am interested in solution for this.

[Smack]

This problem is specific to Close Combat Gateway to Caen. It should be resolved by the latest patch to that game.

Since the problem was in code new to Gateway to Caen, it can't be related to any problem in Close Combat 4. The original CC4 is also a game owned by SSI (I believe) so they would be the ones to contact for support on it. If you mean Close Combat Wacht am Rhein then please try the Matrix Games website for support.

Thanks,

Steve

[Jub Jub]

The latest patch fixed the problem. Thanks for all your help :-)

[Smack]

Good news. Glad things are resolved now, Jub Jub, and thanks for letting me know.