Guild Wars

Guild Wars

xeroshiva1029 Sep 6, 2014 @ 8:27am
error code 011 Help please..
Before you come in here and tell me what the error code is.. heres the wiki for it http://wiki.guildwars.com/wiki/Error_code

heres my issue: creating my NEW account i enter my CD key and that i wanna play in the america/other region cuz thats where i am and i give it my physical address (WTF????) and then i give it my email address and retype that.. and then enter a password and retype that.. but then it gives me the error code..

HOW IS MY PASSWORD NOT CORRECT.. IM CREATING THE ACCOUNT FOR THE FIRST TIME!!!!!!! =(


help please...
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Showing 1-13 of 13 comments
Kelieto Sep 6, 2014 @ 8:47am 
I had this problem too. I used a different email address to register and it worked. Try this and let me know if it helped you.
Sho Sep 6, 2014 @ 9:01am 
same here...resetted my password like 4 times already..still can't logg in...I even linked it to my guildwars 2 account
Badman76 Jun 25, 2018 @ 3:38am 
Same here. Tryed to create a new account and was informed that my choosen password is not correct. Errorcode 011. I'm not allowed to create an account. That is so funny...

Edit: Just recognized how old this thread is. Didn't they find a solution?!
Last edited by Badman76; Jun 25, 2018 @ 3:40am
xeroshiva1029 Jun 25, 2018 @ 9:06am 
Originally posted by Badman76:
Same here. Tryed to create a new account and was informed that my choosen password is not correct. Errorcode 011. I'm not allowed to create an account. That is so funny...

Edit: Just recognized how old this thread is. Didn't they find a solution?!


nope... i think they quit GW1 support 100% and went to GW2 fully...
Czektul Jun 25, 2018 @ 9:29am 
If you use GW2 account, you need to use same password ;)
(> '.' )> Jun 25, 2018 @ 2:56pm 
Originally posted by Badman76:
Same here. Tryed to create a new account and was informed that my choosen password is not correct. Errorcode 011. I'm not allowed to create an account. That is so funny...

Edit: Just recognized how old this thread is. Didn't they find a solution?!
I also just bought GW1 and had the same problem. What you need to do is use a different email than your GW2 account to register. After you link your accounts then it will make you use your GW2 login again.
Badman76 Jun 27, 2018 @ 6:43am 
Thx. Will try this next time i'm back home.
z3thon Jul 5, 2018 @ 12:48pm 
Let me know if you guys get the game working. I want to log into my old account too but I'm getting the same error even though I'm pretty sure my account a passwords are correct.
Czektul Jul 6, 2018 @ 8:24am 
Originally posted by z3thon:
Let me know if you guys get the game working. I want to log into my old account too but I'm getting the same error even though I'm pretty sure my account a passwords are correct.
Do you have a Guild Wars 2 Account on same email adress?
Mellowdy Sep 29, 2024 @ 2:18pm 
this issue still persist. I can't make an account for GW1. A friend bought me a copy on steam today. I tried creating an account and it's claims the password is wrong. As the OP said, how can a password be wrong if the account doesn't exist yet?!
I have the same problem I reinstalled the game on my new PC but I get the exact same error code 0011 or code allready used so you can't reinstall the game I contacted Arenanet but they can't fix this really sucks so you need to rebuy it from there website maybe will it work i dont know i tryed everything so i give up on steam with GW
Last edited by blackcraft26; Jan 5 @ 11:38pm
Magpie Apr 22 @ 6:03am 
just ran into this issue today.
if the email you use is associated with a gw2 account, you MUST use the same password. that's how I got it working.
♥♥♥♥ security rules, I guess.
I am using the password associated with my GW2 account, still not working.
This is making me absolutely irate, how the hell could they not fix such a blatant annoyance?

This is the Patrick ID meme
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