FAQ

[Xeona]

Please look for your question here before post it in Discussions!

Game

What is Royal Quest?

Royal Quest is an MMORPG, set in a fantasy world named Aura, full of magic, technology and alchemy. Aura is under imminent danger by Black Alchemist and only you can save it once and forever. In Royal Quest you can choose your own way between eight classes, fight your way through dungeons, complete thousands of quests, claim a piece of land for your guild, raise your own collection of pets, acquire many rare cards with its own unique features and images and lots of other amazing things.

Is Royal Quest free-to-play?

Royal Quest is indeed free-to-play. You don’t need to purchase the game or pay for a subscription. We also offer optional Premium Subscriptions that will grant lots of in-game benefits including the ability to travel for free between Maidens, a Portal Skill, expanded Quest Journal and more.

I saw some mentions of a trial ‘Premium’. What is it?

Premium account is available to everybody in the game as a 3-day trial with a subscription option afterwards. It provides you with bonuses to experience, drop rates and additional quest slots in your Quest Journal, as well as free teleports between Maidens and a Portal skill. You can also buy 2 DLC packs that contain Premium Subscriptions inside (Steam only at the moment).

How can I get a 3-day trial Premium Subscription?

It’s super easy! You can do it by following one of the two steps:
Click on the Premium icon above your action bar in the game.
When directed to our website, sign in through your Steam account first.
Click on the 'Set Email and Password' link near your name on the front page.
Or:
Go to 'My Account' page and click on 'Email and Password' option there.
You will then be able to setup your email and password.
After these steps are done:
Click on the Premium icon above your action bar in the game.
Choose the option "Get Premium".
Now you received a free 3-day Premium Subscription!
If you created your account using your own Email, you will be able to get a 3-day trial Premium Subscription without setting email and password.

Does Royal Quest have any region restrictions?

As for English-speaking server, we run the game in North America, but you can also choose between Polish and Russian servers. More information about two other servers can be found at our website https://us.royalquest.com/ by using the region select in the upper left corner of the navigational menu.

Account

What is a PIN Code and how can I get it?

Royal Quest implemented a PIN code system. This feature is a secondary password to increase the security of your account. Upon logging in to your account for the first time, a dialog box pops up. You need to enter your chosen 4-digits PIN code using your keyboard and remember it.

I forgot a PIN Code from my account, how can I reset it?

You need to submit a ticket to our Support with specific account identifying information (e.g. nicknames of your playable characters, levels and classes).

How do I register an account on the website and on forums and what is the Login button?

You need to sign in through Steam and have an in-game character of level 5 or above to post comments or create threads on forums.

How can I post on forums?

You will be able to post on forums after you will select a Display name. You can manage your Display Name on the 'My Account' page or in your Profile Settings on forums.

I did something naughty and got banned on the website and on forums! Do I get banned in the game as well?

Please, read our Game Rules and Website and Forums Rules. We ban people only after thorough investigation if there is a reason to do so, and if there is, we only ban the player’s account, which affects the website and forums. Game bans are handled separately by our Game Masters, though we never forget and we never forgive. Just kidding. Maybe.

Quests

How many quests can I accept at the same time?

You can accept up to 20 quests at the same time and 10 additional are available with Premium Subscription. So, the total amount is 30!

I don’t see any quests around me, what should I do?

Press M (default settings) and choose the tab ‘Available Quests’. If this tab is empty, you need to level up to be able to get new quests.

Can I Abandon my quests?

Yes, you can! Press M (default settings), select a quest and choose the option ‘Abandon’. We have a few exceptions regarding abandoning quests:
You cannot abandon quests of the main story, which means your class quest in the beginning.
You cannot abandon quests that you have already completed (they should be highlighted in green).

Guilds

How can I create my own Guild?

Every player can create a new guild. Talk to Lord Mayor Borg Harrigan in the middle of the Varlone, the Capital City, and pay him 1 million gold, then a guild will be yours.

How can I implement a Guild Emblem?

Please, read our guidelines on this matter on Forum: https://us.royalquest.com/forum/index.php?/topic/1073-how-to-add-a-guild-emblem/?hl=%2Bguild+%2Bemblem

Can I change a Guild Emblem in the future?

Yes, you can! Follow the same steps as the first time, your image will be approved after pre-moderation once again.

When my Guild can be involved in Guild Wars?

Once your Guild reaches Level 10, the war can be declared. You can declare a war to no more than 5 guilds. Both sides should have more than 10 active players to begin the war. A war continues within 21 days and after that these two guilds can’t declare a war to each other again for 2 weeks.

How can I leave a Guild?

Right click on your nickname in the guild list and choose the option ‘Leave Guild’. Done! Please mind, if you were in the guild for less than 2 weeks, you won’t be able to join a new one within 3 days.

What if I have a question that isn't answered on the website and forums?

We're always here to help you! Post your question below in this thread, submit ticket to our Support here https://us.royalquest.com/support/ or by red Help button from the game. We will try to help you as soon as possible.

Have a nice game!

[Manoel Gumer]

Nice