(FIX!) LaunchPad was unable to connect (FIX!)

[Luxury Taco]

I found a fix for the "LaunchPad was unable to connect" issue that has been plauging many users. It was originally a workaround for the game Landmark, but it's being confirmed on reddit by multiple sources to also work for H1Z1, and it worked for me when all else had failed.

Here it is step by step:

Close the H1z1 launcher and steam. Make sure steam is not running in your startup menu.

1) Go to Start > Control Panel > Internet Options

2) Click the Advanced Tab.

3) Click the "Reset" button

4) Once you click "reset", you'll get a list with an option to "Delete Personal Settings", make sure to select this and click Ok. This will close the internet options window.

5) Reopen Internet Options, and on the advanced tab, scroll down to "Security", and make sure that "Check Server Certificate Revocation" and "Do Not Save Encrypted Pages to Disk" are both un-checked (not selected).

6) Click 'accept' or 'okay'

Now open the game by double clicking on the H1Z1 shortcut that you hopefully have on your desktop. Log into steam when prompted, and presto, it will hopefully bring up the Sony login screen.

[Luxury Taco]

Here's the source: http://www.reddit.com/r/h1z1/comments/2sm4w7/h1z1_launchpad_was_unable_to_connect/

[Rango]

Thanks man.

[DakotaDS]

Thank you so much. Works well and fixed my issue - Follow the steps if you are having a LuanchShell Pad Error; Thx to Lux ! Awsomeness!

[Ryccs]

didnt work for me.

[Luxury Taco]

Sail님이 먼저 게시:

didnt work for me.

Sorry to hear that. There seems to be about five totally unrelated fixes to this issue, so keep after it, as much of a pain in the butt as it may be.

[Gatuno]

Luxurious23님이 먼저 게시:

I found a fix for the "LaunchPad was unable to connect" issue that has been plauging many users. It was originally a workaround for the game Landmark, but it's being confirmed on reddit by multiple sources to also work for H1Z1, and it worked for me when all else had failed.

Here it is step by step:

Close the H1z1 launcher and steam. Make sure steam is not running in your startup menu.

1) Go to Start > Control Panel > Internet Options

2) Click the Advanced Tab.

3) Click the "Reset" button

4) Once you click "reset", you'll get a list with an option to "Delete Personal Settings", make sure to select this and click Ok. This will close the internet options window.

5) Reopen Internet Options, and on the advanced tab, scroll down to "Security", and make sure that "Check Server Certificate Revocation" and "Do Not Save Encrypted Pages to Disk" are both un-checked (not selected).

6) Click 'accept' or 'okay'

Now open the game by double clicking on the H1Z1 shortcut that you hopefully have on your desktop. Log into steam when prompted, and presto, it will hopefully bring up the Sony login screen.

you're just deleting cache, you can't play cuz the servers are all down.

[hunterz7890]

right as i get it i keep on getting this error , apparently it has something to do with sony being ddosed

[Luxury Taco]

hunterz님이 먼저 게시:

right as i get it i keep on getting this error , apparently it has something to do with sony being ddosed

Yeah, that's obviously front and center and has to be resolved first, so that you can then get back to your regularly scheduled pain in the ass that you're having to deal with. Ugh!

[Luxury Taco]

Frango Zumbi님이 먼저 게시:

Luxurious23님이 먼저 게시:

I found a fix for the "LaunchPad was unable to connect" issue that has been plauging many users. It was originally a workaround for the game Landmark, but it's being confirmed on reddit by multiple sources to also work for H1Z1, and it worked for me when all else had failed.

Here it is step by step:

Close the H1z1 launcher and steam. Make sure steam is not running in your startup menu.

1) Go to Start > Control Panel > Internet Options

2) Click the Advanced Tab.

3) Click the "Reset" button

4) Once you click "reset", you'll get a list with an option to "Delete Personal Settings", make sure to select this and click Ok. This will close the internet options window.

5) Reopen Internet Options, and on the advanced tab, scroll down to "Security", and make sure that "Check Server Certificate Revocation" and "Do Not Save Encrypted Pages to Disk" are both un-checked (not selected).

6) Click 'accept' or 'okay'

Now open the game by double clicking on the H1Z1 shortcut that you hopefully have on your desktop. Log into steam when prompted, and presto, it will hopefully bring up the Sony login screen.

you're just deleting cache, you can't play cuz the servers are all down.

Lol, you might want to check the date of my OP... someone obviously did a search and unearthed this thread.

[Freshsox]

Hey H1Z1ners, I have had the same problem as you have had. Thanks to a very awesome dude on YouTube, I have been able to fix the problem. I will leave a link to his YouTube Channel and to the video that helped me out so much at the bottom of this detailed post. This worked for when nothing else did. I tried clearing the cache, the control center thing, different internet browser settings, and even re-installing the game. But, in the long run, this is what worked for me. (Weather Windows 8 Or Windows 7, this should work.) Please follow every step exactly as I have said it, otherwise you will not do it correctly and your game with be exactly where it is now.

~How to fix the launch pad issue with H1Z1 with step by step Proxy Server Fix~~


~Part #1~

*Step #1: Go to you start menu, and search for regedit.exe.

*Step #2: Click on the HKEY_CURRENT_USER drop down list.
(It will look like a little folder type thing in your regedit.exe menu.)

*Step #3: Next, click on the "Software" drop down list.

*Step #4: Then, click on the "Microsoft" drop down list.

*Step #5: After that, click on the "Windows" drop down list.

*Step #6: Once you've done that, click on the "Current Version" drop down list.

*Step #7: Following that step, click on the "Internet Settings" folder.

~~GREAT!!~~ ~~There are only a few more steps.~~ ~~GREAT!!~~
(Now that you are in the Internet Settings Menu, STAY THERE! The next part will be all inside of this folder.)


~Part #2~

*Step #1: First, double-click on the "ProxyEnable" folder.

~~You will now be in a small pop-up menu for the ProxyEnable folder.~~

*Step #2: Look for the heading in the bottom left of this menu that says: "Value data." It should be highlighted, but if not, you are fine. Just select the text box, and delete any numbers or characters that are in the text box. Type in only the number "0." Nothing else should be in the text box.

*Step #3: Press "OK," when the text box has the "Value data" set to "0."

*Step #4: (Still inside of the "Internet Settings" folder) Next, look for the next folder that says "ProxyHttp1.1." Double-click to open this folder.

*Step #5: (This folder looks very similar to the previous folder that you were in!) Look for the same text box, "Value data," and, as in the previous step, select that text box. It should be highlighted, but if not, you are fine also. Just select the text box, and delete any numbers or characters that are in the text box. Type in only the number "0." Nothing else should be in the text box.

*Step #6: Press "OK," when the text box has the "Value data" set to "0."

*Step #7: Go to your H1Z1 launch pad, or your H1Z1 desktop shortcut, and run it by double clicking it. It may take a couple of seconds to log in, but it will log it you in if you did every in depth step I told you to do.

~~ If this post was of any help to you, I am happy! I was in the same boat as you. I had just spent $1000 on a brand new computer for the sole reason to play this game. It is a CyberPowerPC, with 16GB of ram, an i7-Core (3.6Hz) processor. The graphics card is NVIDIA GTX 960. The first day the computer came, I got everything up and running, monitor, mouse, keyboard, Windows 8 Key. It was all going well. I waited for the game to download, which took 6 hours, and boom. I was hit by a brick of Shnit, and my game loading screen, or Launch Pad, wouldn't load. It said it was unable to connect to network, to check network connections or to try again later. I tried to open up a ticket with Steam, but because it is an early access game, they wouldn't offer me any help. I looked around on the internet for about 2 weeks, tried every router, broadband, cache, compatibility check, YOU NAME IT. It didn't work. Until I found this video tucked away like the little poop it was.

~~ I hope this post helped you in any way, shape, or form.~~

I cannot take any of the credit for finding this out, however. I watched a YouTube video by Drizz Playz. He is the person who helped me to help you, so to speak. Here is the link to the visual video that helped me and a link to his channel so you can give him the support that this kid needs. Have a wonderful day, and play H1Z1 till your mom calls you and tells you that 20 years just went by!~~

YouTube Channel Link (For Drizz Playz): https://www.youtube.com/channel/UCHnslnBmlYjhpmhIJNv-FRg/feed

YouTube Video (H1Z1 Error Launchpad and error 11001 fix): https://www.youtube.com/watch?v=SRz-IPO4NgM

[FR Minifab]

It's not working for me !

[n]

Doesnt work for me ...

[neg/\tor]

Doesnt work for me too. I played the last Days without Problems. But from Yesterday i got nonstop "unable to connect" when the launchpad is started. I restarted everything, checked the Firewall, reinstalled h1z1 did everything in Post #1. Try to delete old Cache Files, someone wrote in the Forum, but no luck.
It doesnt start anymore.

Anyhere who can Help?

[Appix]

lANCE!님이 먼저 게시:

Doesnt work for me too. I played the last Days without Problems. But from Yesterday i got nonstop "unable to connect" when the launchpad is started. I restarted everything, checked the Firewall, reinstalled h1z1 did everything in Post #1. Try to delete old Cache Files, someone wrote in the Forum, but no luck.
It doesnt start anymore.

Anyhere who can Help?

Oh, so this is why https://steamcommunity.com/app/295110

[neg/\tor]

You mean the Patch? I dont think so, its now 24h on my Site that i cant login with the same Problem. And on Twitch there are serveral Streams playing this Game right now.