Game won't start

[Pupsik]

Like the title says, the game won't start. Anyone experienced the same problem? Thanks in advance.

[Pupsik]

Yeah! Thanks zzymyn, that fixed it for me aswell. :)

[Gareque]

This has also worked for me, thank you :)

[zzymyn]

Great to hear!

[Josteg]

Hi, when i start the game the crash occurs with the following text:
an error has occurred in Duet and the program has shut down.
A dump file has been written to: C:\User\AppData\Local\Temp\ Duet_MiniDump_2016-05-11_12-05-03-268.dmp
Please help!

[刘老六]

Hi @zzymyn, I got same problem but I am running Duet in macOS 10.12.3 .

The first time run is good. Then I quit it and start it again after a while. It can't start. It's only showing a black screen and play background music. btw, I can see the mouse cursor on the black screen.

I tried to uninstall and install it again but it doesn't work.



Could you help?

[zzymyn]

Originally posted by liujinyu:

Hi @zzymyn, I got same problem but I am running Duet in macOS 10.12.3 .

The first time run is good. Then I quit it and start it again after a while. It can't start. It's only showing a black screen and play background music. btw, I can see the mouse cursor on the black screen.

I tried to uninstall and install it again but it doesn't work.



Could you help?

Can try running in windowed mode: right-click Duet in Steam and select Properties. Click "Set Launch Options". Input the following text:

-fullscreen 0 -windowborder 1 -width 800 -height 600

[neoncat]

I've encountered this problem as well. Afte prompting to either "play duet" or "tablet interface", the game immediately crashes.

Running Windows 10 64-bit with an RX 480.

[Just a Random Dood]

Originally posted by zzymyn:

Sounds like Steam didn't install OpenAL properly. Can you try going to Duet's local files (by default it should be C:\Program Files (x86)\Steam\SteamApps\common\Duet) and open the folder _CommonRedist\OpenAL\2.0.7.0 and run oalinst.exe.

Thank you SO MUCH! This was the fix I needed. Best dev 2017

[Lara Croft]

Originally posted by Just a Random Dood:

Originally posted by zzymyn:

Sounds like Steam didn't install OpenAL properly. Can you try going to Duet's local files (by default it should be C:\Program Files (x86)\Steam\SteamApps\common\Duet) and open the folder _CommonRedist\OpenAL\2.0.7.0 and run oalinst.exe.

I have same issue only that the file you mentioned isn't anywhere to be found. I have reinstalled the game about 5 times. No luck there . after the year around 2016-2017 i think that it stopped working. :/ Any ideas ?

[zzymyn]

I think it's in a different folder now. Try looking in:
C:\Program Files (x86)\Steam\SteamApps\common\Steamworks Shared\_CommonRedist\OpenAL\2.0.7.0

[Lara Croft]

Originally posted by zzymyn:

I think it's in a different folder now. Try looking in:
C:\Program Files (x86)\Steam\SteamApps\common\Steamworks Shared\_CommonRedist\OpenAL\2.0.7.0

That worked ! Seems to be ok now. Thank you allot!!

[󠀡󠀡 ⁧⁧Darius]

Maybe update the game instead of these fixes. I can't launch it as well

[OG_Aiden]

Having the same problem here, tried uninstalling it and restarting my PC, but to no avail.

[zzymyn]

I've released a beta version of Duet that should hopefully fix this.

Accessing the Beta

1. Navigate to Duet in your Steam library.
   
2. Right-click or Control-click Duet and select Properties.
   
3. Navigate to the BETAS tab.
   
4. Select beta - Public Beta from the drop down.
   
5. Install Duet.

Let me know if this helps the issue!