Stuck in splashscreen - game doesn't start

[Sismanski]

Sadly, my game doesn't start. I get the initial loading splash, then goes to a smaller splash screen, then it gets stuck. Tried multiple times, even restarted.

Windows 10 on GTX 3080TI and 32GB RAM

[tiger of istanbul]

disable anti virus and verify the integrity of your files

[Origin]

Same problem here, disabling antivirus and verifying game files didn't do anything for me unfortunately

[majortraffic]

3 of us just joining , i got straight on ,other two same problem as you. they trying disable anti virus and varifying files but still no luck

[Jacce2003]

Originally posted by majortraffic:

3 of us just joining , i got straight on ,other two same problem as you. they trying disable anti virus and varifying files but still no luck

do u get this fault massage code.-epicsandboxidoverride=f8bf474b836f4303ae3ac469ebe5f447
and if u guys did, did u guys find a solution?

[Sismanski]

Originally posted by Jacce2003:

Originally posted by majortraffic:

3 of us just joining , i got straight on ,other two same problem as you. they trying disable anti virus and varifying files but still no luck

do u get this fault massage code.-epicsandboxidoverride=f8bf474b836f4303ae3ac469ebe5f447
and if u guys did, did u guys find a solution?

It doesn't crash or gives back any error message. It just stays on that loading splash screen before going into the game. When you hover over your mouse, it shows a loading circle.
Antivirus is disabled and files verified. It even downloaded something from the Steamworks, but still no luck.

/edit. And interesting thing to notice. Task Manager says the process is halted. Not sure what this means or what keeps it on halt.

[tiger of istanbul]

My friend had the exact same problem and he fixed it by fully disabling his antivirus (norton) + firewall and he verified his files twice after that and the game just suddenly worked.

[Sismanski]

Originally posted by danellr:

My friend had the exact same problem and he fixed it by fully disabling his antivirus (norton) + firewall and he verified his files twice after that and the game just suddenly worked.

hm, I also got Norton and did the exact same thing Auto Protection and Firewall is off. Verified the files 8 times now and still no luck. Something still is keeping at hold according to the task manager.

[Sismanski]

Disable Antivirus, verify files, open local files, right-click the game exe to manually start as admin. This doesn't fix it for me, but at least now I get an error message:
Code: 30005 (CreateFile failed with 32.)

[MataLobo]

guys its not only the firewall. you need to disable your anti virus. mine was avast.sorry for my bad inglish

[Sismanski]

I give up. Even uninstalling Norton didn't help. After uninstalling Norton I even deactivated Windows Defender, and yet it doesn't start. Wishlisting removed.