Security Policy Violation

[Lauchaseca]

A couple of minutes after starting the game, I received the following message: A security Policy Violation has been detected. Error Code [C-9901-002-0xE019100B]
I don't have any antivirus running, and I'm running the game from Steam. There's no additional suspicious software, of course. Any help? :D

[76561199818106006]

check task manager you may have somthing running in the background

[Lauchaseca]

Originally posted by fps_doug:

check task manager you may have somthing running in the background

Yes, I closed everything I could. Only things running are windows services, steam executables and nvidia stuff. :(

[Lauchaseca]

This was the answer from Bandai. They avoided specifics:
Hello,

Thank you for contacting Bandai Namco Entertainment Support.

We sincerely apologize for the delay in our response.

We have investigated this case, but the displayed error in the declaration is due to the specifications, and there is no problem.

Although the details are not disclosed, the error is displayed because we have confirmed activities that violate our security policy, such as the use of unauthorized programs.

We have also confirmed that you are using a device that is not recommended by our application.

Please understand that in this case, we will not be able to provide further detailed information on the matter you are consulting with us about, as it is not covered by our support.