About playing on a PC using AMD Radeon™ products / AMD Radeon™製品を使用しているPCでのプレイについて

[sunilg]

We're receiving reports of an issue affecting Final Fantasy VII Rebirth on PCs using AMD Radeon products. We are investigating this, so please await further information.
Please also ensure that your AMD software driver is updated to the latest version:
AMD Software: Adrenalin Edition 25.1.1 Optional Update Release Notes[www.amd.com]

【お知らせ】現在、一部AMD Radeon™製品を使用しているPCで『FINAL FANTASY VII REBIRTH』をプレイ中にアプリケーションが強制終了する不具合のご報告をいただいております。
対応について調査を進めておりますので続報をお待ちいただけますと幸いです。
また、AMDソフトウェアのドライバーが最新のものになっているか、ご確認をいただけますと幸いです。
AMD Software: Adrenalin Edition 25.1.1 Optional Update Release Notes[www.amd.com]

【공지 사항】 현재 일부 AMD Radeon™ 제품을 사용하는 PC 환경에서 『FINAL FANTASY VII REBIRTH』를 플레이하는 도중에 애플리케이션이 강제 종료되는 오류가 발생한다는 문의가 접수되었습니다. 해당 오류에 대해 현재 조사 중이오니, 다음 안내를 기다려 주시기 바랍니다.
아울러, 현재 사용 중인 AMD 소프트웨어의 드라이버가 최신 버전인지 확인해 주시기 바랍니다.
AMD Software: Adrenalin Edition 25.1.1 Optional Update Release Notes[www.amd.com]
*해당 페이지는 영어만 지원합니다.

【公告】目前收到玩家反馈部分使用AMD Radeon™的PC在游玩《FINAL FANTASY VII REBIRTH》时，会发生游戏强制结束的问题。敝司正在调查原因，还请等待后续公告。
同时恳请各位玩家确认AMD软件的驱动程序是否为最新版本。
AMD Software: Adrenalin Edition 25.1.1 Optional Update Release Notes[www.amd.com]
*上述页面仅支持英文

【公告】目前收到玩家反應部份使用AMD Radeon™的PC在遊玩《FINAL FANTASY VII REBIRTH》時，會發生遊戲強制結束的問題。敝公司正在調查原因，還請等待後續公告。
同時懇請各位玩家確認AMD軟體的驅動程式是否為最新版本。
AMD Software: Adrenalin Edition 25.1.1 Optional Update Release Notes[www.amd.com]
*上述頁面僅支援英文

[arcadio21]

thanks. i have been playing it on the steam deck. on desktop it always crash even with the 25.1.1.

[k00rt01001]

Does this work on AMD Radeon RX 6800?

[SublimeEddy]

The only fix that's worked for me on AMD hardware was either limiting your fps to 90, or disabling freesync. For whatever reason, the game really doesn't like it and will just crash within minutes. After disabling freesync, I haven't crashed again in over 25 hours at 120fps.

[Khyra]

Originally posted by defcon1lockdown:

Originally posted by sunilg:

We're receiving reports of an issue affecting Final Fantasy VII Rebirth on PCs using AMD Radeon products. We are investigating this, so please await further information.
Please also ensure that your AMD software driver is updated to the latest version:
AMD Software: Adrenalin Edition 25.1.1 Optional Update Release Notes

【お知らせ】現在、一部AMD Radeon™製品を使用しているPCで『FINAL FANTASY VII REBIRTH』をプレイ中にアプリケーションが強制終了する不具合のご報告をいただいております。
対応について調査を進めておりますので続報をお待ちいただけますと幸いです。
また、AMDソフトウェアのドライバーが最新のものになっているか、ご確認をいただけますと幸いです。
AMD Software: Adrenalin Edition 25.1.1 Optional Update Release Notes

My PC keeps crashing, even after running all of the troubleshooting steps and I have received no help from this company outside of the generic help that I have already received from the forms.

While I am not running a radeon product, I am running a a ryzen 3600x cpu and nvidia rtx 2070 super with all other requirements and my game still manages to blue screen my computer after 3 mins into the first chapter.

This game for me is in an unplayable state and I have since requested a refund for this game. I want to play this game but I can't right now and I may repurchase this game in the future if things get better.

is the entire computer crashing or is it giving you a driver crash error and ending the game which then makes you have to reboot? this is whats happening to me. ive been pushing thru but im up to a good 80 or so crashes in the 10 to 11 hours ive been playing and i have only gotten to Costa Del Sol in that time. i should add that i am NOT trying to 100% the game at this point, only experience the new storyline. because i run my audio thru my GPU, when my 7900 XT graphics drivers crash, i have to reboot even though the drivers reset. cause the audio crashed and wont come back till reboot. annoying but manageable, though i have had to start saving every time i make a tiny amount of progress. something in the game is causing the drivers to timeout and show the gpu as "disconnected" which causes the crash.

[k00rt01001]

Was going to buy it for a friend's BirthDay Gift but it sounds like a serious hassle, unstable & the "please await further information" does Not sound Promising. Bummer, oh well there are MANY games to choose from anyways.

[k00rt01001]

Originally posted by SublimeEddy:

The only fix that's worked for me on AMD hardware was either limiting your fps to 90, or disabling freesync. For whatever reason, the game really doesn't like it and will just crash within minutes. After disabling freesync, I haven't crashed again in over 25 hours at 120fps.

Thank You

[DrunkardRP]

Originally posted by Claulo45:

https://streamable.com/qze8pl or at leasr show us how to config ini files

The pop in is caused by the weird LOD settings that isn't editable in game. I just used this mod.

https://www.nexusmods.com/finalfantasy7rebirth/mods/38?tab=files

Just download and put the .pak file in this folder:

Steam\steamapps\common\FINAL FANTASY VII REBIRTH\End\Content\Paks\~mods\

If the ~mods folder doesn't exist, you can create it.

[Kirenenko]

I think I found a solution for crashing. Also, the game stops stuttering for me. Besides changing the game global setting in the Adrenaline software and equalize the min/max dynamic resolution I haven't used any workaround.

I believe it's happening due the constant switching between cutscenes and gameplay which causes huge framerate spikes the driver can't handle.

To handle this- In the Adrenaline software (I updated to version 25.1.1):
Disable:
AMD Fluid Motion Frame 2
Radeon Anti Lag
Enable:
Radeon Chill
Idle FPS 75
Peak FPS 120 (replace with your maximum monitor refresh rate)

In game:
The only thing I changed was the dynamic resolution scaling. Min and Max should be equal.
33/33% 66/66% or 100//100%

Works with every graphics quality, display mode and framerate (60/90/120). I have 5800x3D/7900XTX, so I maxed everything. Have set the DRS to 100/100% with no issue although II found 66/66% to be very smooth if you are not using the FSR mode (haven't tried but people claim the game looks better with the mod).

[drizztdourden_]

Originally posted by The_Box:

Originally posted by defcon1lockdown:

Sorry but I don't believe this is the case and someone else has already suggested it and if that were true then this is the only final fantasy game to do this, even on the lowest graphical settings. I would also know this because my fan would be running higher than usual to compensate.

There's nothing that a game should be able to do within itself to cause the entire system to become unstable. A full system crash suggests the game stressed something that's already having issues enough to cause the issue to present. I don't know that it's overheating specifically, could be the GPU, or an issue with one of the sticks of RAM, or something else. Can't say for sure without running a diagnostic. Just very unlikely that there's no contributing system issue.

That is so untrue.

I'm a game dev as a hobby and a full times fullstack dev, and I can definitly make your whole system crash with the code of a game. There are multiple ways to do this, but memory management is a very easy one. Windows is still not perfectly sandboxed to prevent all of it, although it's better than what it was years ago.

I don't run any amd/ryzen in my system and I crash all the times with Fatal error, and sometimes full system crash, with or without bluescreen. This is definitly coming from the game. My system has been running stable for years in hundreds of game, and for development. It's watercool and never go high in temps.

The worst place for me was the shader precompilation. They push the system very hard with absolutly zero limit in this steps, and I'm guessing this is what happens in the game too. They probaly load assets too fast and exceed memory allocation, which makes it crash.

It won't crash for everyone because not every system is the same and no 2 hardware setup will react the same.

I'd suggest you stop teling people their system is at fault when you don't really know that.

[captaingabi]

Originally posted by Kirenenko:

I think I found a solution for crashing. Also, the game stops stuttering for me. Besides changing the game global setting in the Adrenaline software and equalize the min/max dynamic resolution I haven't used any workaround.

I believe it's happening due the constant switching between cutscenes and gameplay which causes huge framerate spikes the driver can't handle.

To handle this- In the Adrenaline software (I updated to version 25.1.1):
Disable:
AMD Fluid Motion Frame 2
Radeon Anti Lag
Enable:
Radeon Chill
Idle FPS 75
Peak FPS 120 (replace with your maximum monitor refresh rate)

In game:
The only thing I changed was the dynamic resolution scaling. Min and Max should be equal.
33/33% 66/66% or 100//100%

Works with every graphics quality, display mode and framerate (60/90/120). I have 5800x3D/7900XTX, so I maxed everything. Have set the DRS to 100/100% with no issue although II found 66/66% to be very smooth if you are not using the FSR mode (haven't tried but people claim the game looks better with the mod).

I can second this!
RX7600 Driver 25.1.1

My working setup:
- disable AMD Fluid Motion Frame 2 (AFMF)
- disable Radeon Anti Lag
- VRR ( = FreeSync in AMD) off and Vsync on. Configured at 3 places: my TV, Radeon settings, and in game
- dynamic resolution set both to 33%
- in game FPS set to 60
- Everything set to High

The two main cultprits are:
- AMD Fluid Motion Frame 2 (AFMF)
- Radeon Anti Lag

AFMF makes a very bad stutter. Without it game is much better and smooth. But I got one crash with AFMF off and Anti-Lag on. So both needs to be off. Since then, no DXGI errors for a 3 hour period. Before that every 5-10 min with those high settings quite consistently.

VRR off is a question mark whether that impacts this.

Got stable 60 FPS. So far so good.

[kerasht]

I have the minimum config for the game, as sold. Or it seemed :
SSD ; Ryzen 5 ; 16 gb ram ; RX6600. My whole PC is AMD thought, even the display. The system is stable and every game I own (exept hogwart's legacy since some update...) runs smoothly, like FF7 remake on high settings.
When I bought Rebirth I thought I'd have to play on minimum and I was ready to do that for I really longed to play this game.
To my surprise it runs well on medium, without lag, freeze or anything. But when there's FMV involved in the middle of gameplay; so every chapter transition and peak moments; there it "fatal crashes" every 5 to 10 mins, even on low, with or without fixes. So Junon has been the end of my experience.
And I tried EVERY fix proposed since launch ; and I thanks everyone for trying ; to no avail.
70 euros, 2 weeks, hours of wasted tries an retries. Expected good times turned into nightmares.
Hope they'll cook a patch before I have to change any expansive hardware.

[Khyra]

Originally posted by kerasht:

I have the minimum config for the game, as sold. Or it seemed :
SSD ; Ryzen 5 ; 16 gb ram ; RX6600. My whole PC is AMD thought, even the display. The system is stable and every game I own (exept hogwart's legacy since some update...) runs smoothly, like FF7 remake on high settings.
When I bought Rebirth I thought I'd have to play on minimum and I was ready to do that for I really longed to play this game.
To my surprise it runs well on medium, without lag, freeze or anything. But when there's FMV involved in the middle of gameplay; so every chapter transition and peak moments; there it "fatal crashes" every 5 to 10 mins, even on low, with or without fixes. So Junon has been the end of my experience.
And I tried EVERY fix proposed since launch ; and I thanks everyone for trying ; to no avail.
70 euros, 2 weeks, hours of wasted tries an retries. Expected good times turned into nightmares.
Hope they'll cook a patch before I have to change any expansive hardware.

Well alot of users with amd devices have been sending in detailed crash reports about this issue so they have alot of data to go thru to find the coding that is causing these crashes and fix it, but most people with amd cards are crashing due to a timeout of the DXGI system (directx) which is causing amd cards to be seen as removed during a cutscene which causes the driver to crash. honestly, ive gotten to costa del sol but the amount of crap i gotta go thru to make any progress is mind blowing. i also hope they fix it but to be honest, it shouldnt be too long. Square Enix is usually pretty good about fixing issues like these when they show up. sadly i have been having to save my game every 3 minutes just so i dont lose any progress or items i collect before it crashes cause for me its ANY cutscene. like the transition from exploring to combat in the field. or when i talk to ANY npc.

[Mikey Tony]

F u c k AMD. Cant wait to do another build.

[captaingabi]

Update:

I was able to add the mod that do FSR 3.1 with Frame Generation.
https://www.youtube.com/watch?v=31lwU5YodZI
DXGI crashes again appeared. So it seems this game kills the driver when frames are generated or paced, thus "AMD Fluid Motion Frames" and "FSR" and "Anti LAG" needs to be off.

Its a shame, cause I was able to only use Frame Generation without upscaling and got average 80-90 FPS on High settings in 1080p, and full stable 120 FPS on low settings in 1080p with my RX7600

Altough crashes only happend when I am changing options, so I will continue to play with it and see.

[Derivat949]

Originally posted by Mikey Tony:

F u c k AMD. Cant wait to do another build.

This might be on Square