[FIX FOUND][Official Thread] Black screens and bad loaded textures errors

[Sylveon™]

I'm making this thread to look for a solution or to put pressure on Square Enix to release an urgent fix.

In my case the game goes crazy, cinematics are locked with the characters staring at you, textures start loading incorrectly, the NPCs stay still in place, the music stops playing and if I open the menu or rest on a bench it goes to a black screen and never loads.

my PC: I5 8400 - RTX 3070 - 16gb ddr4 (Game and windows installed in NVME)

things I tried to solve black screens:
- Update bios and enable resize bar
- change settings low - high - ultra / dlss 50% - 66 - 100%
- Uninstall vanguard
- new game / other saves
- Installed DLSS4 (It improved the performance and visuals of the game but it didn't solve the error lol)

-DETAILS TO TAKE INTO ACCOUNT-
- the versions of windows 23h2 and 24h2 are not related to the problem, both fail.
- PC specs are not related to the problem, super PCs with r7 9800x3D, 4090 and 64gb ram crash in the same way
- Pc temperatures and nvme tempetures are ok
- CPU and GPU are good, they don't even reach 100% usage.
- Stable 60fps framerate

[Trash Bandicoot]

Originally posted by Sylveon™:

Originally posted by Trash Bandicoot:

I've tried replacing the files as highlighted here, but still no luck. My drive has SmartStorage enabled, I've tried dynamic resolution at 66% like I've seen somewhere else too. I'm not sure what's going on, but I can't even exit a fight with some monsters in the first open area without the game freezing. It was fine until I got out of Kalm.

Try this, first install the ini unlocker and after install the ultimate engine tweaks, follow the instructions in the engine.ini and adjust everything according your pc
(I suggest removing the line "r.OneFrameThreadLag=0" takes away a lot of performance)

https://www.nexusmods.com/finalfantasy7remake/mods/74?tab=files&file_id=6039

https://www.nexusmods.com/finalfantasy7rebirth/mods/3

I've done this, but I'm still getting crashes in the exact same place transitioning out of combat in the Grasslands. :/

[Sylveon™]

Originally posted by Trash Bandicoot:

Originally posted by Sylveon™:

Try this, first install the ini unlocker and after install the ultimate engine tweaks, follow the instructions in the engine.ini and adjust everything according your pc
(I suggest removing the line "r.OneFrameThreadLag=0" takes away a lot of performance)

https://www.nexusmods.com/finalfantasy7remake/mods/74?tab=files&file_id=6039

https://www.nexusmods.com/finalfantasy7rebirth/mods/3

I've done this, but I'm still getting crashes in the exact same place transitioning out of combat in the Grasslands. :/

try use dlss to 50%

[Trash Bandicoot]

Originally posted by Sylveon™:

Originally posted by Trash Bandicoot:

I've done this, but I'm still getting crashes in the exact same place transitioning out of combat in the Grasslands. :/

try use dlss to 50%

Forgive my confusion with this stuff, but I can't select a percentage for DLSS in the settings menu. Is this a code for the in-game console?

[Sylveon™]

Originally posted by Trash Bandicoot:

Originally posted by Sylveon™:

try use dlss to 50%

Forgive my confusion with this stuff, but I can't select a percentage for DLSS in the settings menu. Is this a code for the in-game console?

Are the 2 options with percentages, maxinum 100% and minimum 50%

also if you can, install DLSS4

[Trash Bandicoot]

Originally posted by Sylveon™:

Originally posted by Trash Bandicoot:

Forgive my confusion with this stuff, but I can't select a percentage for DLSS in the settings menu. Is this a code for the in-game console?

Are the 2 options with percentages, maxinum 100% and minimum 50%

also if you can, install DLSS4

Just changed the percentages and followed a video to install DLSS 4.0 into the game's folder. Even after both of those changes, I'm still getting the freeze :(

[Savage]

Originally posted by AlbertX:

I think I have found the solution, hope it was not just coincidence.

However I have been convinced that the issue of the game was related to data streaming and loading.

So I went to check the .dll files related to dstorage and found these 2 in this folder.:

\SteamLibrary\steamapps\common\FINAL FANTASY VII REBIRTH\End\Binaries\Win64

dstorage.dll
dstoragecore.dll

I then replaced both files from the one that come with FFXVI (that I believe are newer)

And then I plaayed for a couple of hours without issues and I also blieve it loads the games faster.

Hopefully it was not just a random coincidence.

I am leaving a link to the 2 files for you to replace (or you can rename the old ones)

https://1drv.ms/u/c/5109d4a7fdff3a34/Ee2zbv6xiRJLjH9rgwO8NNABoWHof14hHEM-icOVmOCgdg?e=C87Sma

If you don't trust my files or me (that is fair) you can just replace those 2 files from the FFXVI one and test.

Please let me know your findings.

Cheers

So far testing this seems good. Too early to tell. I did install FF16 and moved the files from there, so I cant verify link though. Many thanks, will update if this changes.

[Rosencrantz]

so far this is working for me after having tried a number of other things that did not - thank you

[Trash Bandicoot]

Originally posted by Sylveon™:

Originally posted by Trash Bandicoot:

Forgive my confusion with this stuff, but I can't select a percentage for DLSS in the settings menu. Is this a code for the in-game console?

Are the 2 options with percentages, maxinum 100% and minimum 50%

also if you can, install DLSS4

https://streamable.com/sg053a

I've included a short clip of what happens with the freeze also. Ignore the background noise, I didn't know it was recording my mic lmao

[Sylveon™]

Originally posted by Trash Bandicoot:

Originally posted by Sylveon™:

Are the 2 options with percentages, maxinum 100% and minimum 50%

also if you can, install DLSS4

https://streamable.com/sg053a

I've included a short clip of what happens with the freeze also. Ignore the background noise, I didn't know it was recording my mic lmao

ohhh this problem didn't happen to me. thats a fully freeze of the game. its the first time i see it.

[Excel]

Reading alot of these solutions and i've tried most if not all.

The only solution i have found was mentioned above with scaling, if anyone hasn't noticed the 120 FPS cap doesn't seem to work and sometimes setting it at 90 can for whatever reason exceed this. I believe this is part of the overall problem

set scaling to 66% min/max and go into nvidia control panel and cap the game from there to 120, i've now played around 8 hours without any severe issues. FMV's run far smoother, if i try cap FPS in game i can go from over 800 FPS to 15 FPS it fluctuates that badly.

pointless posting my PC specs because i can run most AAA titles on ultra settings without any issues... only issues seem to be on 1 day releases because devs like to drop badly optimised games to PC

[Shiro]

Could anyone confirm the .dll files in FFXVI demo are compatible like the one in the full game? Since i don't have FFXVI, and purchasing one just for these two files looks lame

[ʳᴿᵉᵉᵒ]

can anyone confirm the posted solution?

[MiTH]

Originally posted by Derrik:

Great find AlbertX! This finally solved it for me.

For anyone reading - your best bet is to use the official DLLs from Nuget, like MiTH said.

Full instructions, just to tie it all together:

1. Go to https://www.nuget.org/packages/Microsoft.Direct3D.DirectStorage/
2. Click "Download package" to download the .nupkg file.
3. Extract it. To do so, you can rename in to .zip or use 7zip or something like that.
4. Find the 2 DirectStorage DLL files in the extracted files. For most people it will be the x64 versions, so the 2 DLL files in native\bin\x64.
5. Go to your FF7 install directory and find the 2 DIrectStorage DLL files there, probably under End\Binaries\Win64,e .g C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY VII REBIRTH\.
6. Replace the DIrectStorage DLLs in your game directory (step 5) with the newer DLLs from Nuget (step 4).

This is the best way to get the DLL files. You don't need to have FFXVI installed.

[Cotillion]

Originally posted by AlbertX:

I think I have found the solution, hope it was not just coincidence.

However I have been convinced that the issue of the game was related to data streaming and loading.

So I went to check the .dll files related to dstorage and found these 2 in this folder.:

\SteamLibrary\steamapps\common\FINAL FANTASY VII REBIRTH\End\Binaries\Win64

dstorage.dll
dstoragecore.dll

I then replaced both files from the one that come with FFXVI (that I believe are newer)

And then I plaayed for a couple of hours without issues and I also blieve it loads the games faster.

Hopefully it was not just a random coincidence.

I am leaving a link to the 2 files for you to replace (or you can rename the old ones)

https://1drv.ms/u/c/5109d4a7fdff3a34/Ee2zbv6xiRJLjH9rgwO8NNABoWHof14hHEM-icOVmOCgdg?e=C87Sma

If you don't trust my files or me (that is fair) you can just replace those 2 files from the FFXVI one and test.

Please let me know your findings.

Cheers

This worked for me so far. 2hrs in, normally can´t get past the 1hr mark. Thanks!

[MiTH]

Found this on another thread:

DirectStorage 1.2.2 SDK features the following bug fixes:
- Fix race condition that would, in some rare circumstances, cause DirectStorage to stop processing requests when the CPU is under high load.

- Change DirectStorage worker thread to wakeup periodically and process requests to catch rare cases where processing has stopped.

Makes a lot of sense why updating from 1.1 to 1.2.3 could be a great improvement.