[FIX FOUND][Official Thread] Black screens and bad loaded textures errors

[Sylveon™]

I'm making this thread to look for a solution or to put pressure on Square Enix to release an urgent fix.

In my case the game goes crazy, cinematics are locked with the characters staring at you, textures start loading incorrectly, the NPCs stay still in place, the music stops playing and if I open the menu or rest on a bench it goes to a black screen and never loads.

my PC: I5 8400 - RTX 3070 - 16gb ddr4 (Game and windows installed in NVME)

things I tried to solve black screens:
- Update bios and enable resize bar
- change settings low - high - ultra / dlss 50% - 66 - 100%
- Uninstall vanguard
- new game / other saves
- Installed DLSS4 (It improved the performance and visuals of the game but it didn't solve the error lol)

-DETAILS TO TAKE INTO ACCOUNT-
- the versions of windows 23h2 and 24h2 are not related to the problem, both fail.
- PC specs are not related to the problem, super PCs with r7 9800x3D, 4090 and 64gb ram crash in the same way
- Pc temperatures and nvme tempetures are ok
- CPU and GPU are good, they don't even reach 100% usage.
- Stable 60fps framerate

[A.S™]

same issue here. I am not able to pass the 1st cutscene.

[Sylveon™]

Originally posted by A.S™:

same issue here. I am not able to pass the 1st cutscene.

pc specs?

[Modern Creep]

I second this. Im putting it down until it's fixed. It's not fun to play when there's uncertainty about immersion breaking crashes like black screens and texture loading issues that could strike at any time. It sucks.

[AM]

Same issue. Game worked fine until Kalm now after playing for a few minutes I'll try to open the map and it's all white. The game plays normally aside from that but if I walk around the map there are invisible walls around a section of the map and there will always be a spot where the textures didn't load properly. After that I know I'm screwed and whenever I hit start to open the menu I get the infamous black screen and have to Alt+f4 to force close the game.

[Silma]

it happens to me that only this game, and I repeat ONLY this game turns off my pc!!! I have to play it on steam deck, the pc temperatures are excellent! the disk is ok, the ram too (I did everything to see if they were ok), and yet it turns off the pc!!! even though I don't have a new pc, I have an i7 6700k, a 6650xt and the game is on my SSD 980 pro Samsung (Nmv2), I don't understand!!

[A.S™]

Originally posted by Sylveon™:

Originally posted by A.S™:

same issue here. I am not able to pass the 1st cutscene.

pc specs?

3060 ti
I5-9600K
RAM 32gb
M.2 storage

[ru55lee]

Happens to me too after playing for about 30-40 mins. I'm on a 4080 laptop with an i9 14900HX NVMe and 32GB RAM.

[*******]

Yes i9 14900k RTX 4080 and 192Gb of RAM SSD NVME.

I have the same issues as you are having, and tried the same things.
Can COnfirm these issues,, it's really sad becaus eit is a great game that i now can not play properly....
It happens after 30 minutes to an hour most of the times,
But I have seen it quicker sometimes,

I don't want a refund i want Square to release a FIX as soon as possible.

[PenguinVillagePesident]

i have bad texture problem see this: https://ibb.co/51QS2J3

[ranger]

Having the same issues
i7 13700kf - RX 6700XT - 16gb RAM

game installed on NVME, Win 11 24H2, issue started on Kalm, happens on all presets
after running around for a while in Kalm things stop loading and the moment i hit pause endless black screen

[Sylveon™]

up

[ArcheKnight]

I'm also having the exact same issues.
3070 TI, 32gb RAM, i7 9700k

[Gunther Silarion]

Same issue in Kalm and the surrounding area. Game runs 120+fps with a 5950x OCd to 4.8ghz, 128gb ram @ 3600 and a 6900xt all well under temp and loads, and game is on a Steamlibary dedicated 2tb NVME drive. All of Chapter 1 ran flawlessly. Could not have enjoined it more. Everything in Kalm went fine till getting the deck box. After that. Broden froze, Crying queen blood guy froze, three times black screened after talking to Tifa about the water tower. Outside Kalm several areas repeatedly don't load textures namely climbing areas with the yellow paint. The area around the first radio tower to unlock map markers has a invisible wall around it that shoves you away from it like your lagging and warps you a few steps back. Pausing/Bringing up the menu at any time after these happen causes the black screen. My pc runs this game well beyond what I expected. Changing settings, fps limit, and others has not fixed this issue.

[EricMcLovin]

So, it seems it just happened to one of the big streaming names for SE games, FrankieLollia


this might be good for everyone suffering those crashes, as it draws more attention into the problem. especially cause most of the people who are streaming the game had no issues at all and are all praise to it.


let's see what will happen this weekend

[Gunther Silarion]

Originally posted by Gunther Silarion:

Same issue in Kalm and the surrounding area. Game runs 120+fps with a 5950x OCd to 4.8ghz, 128gb ram @ 3600 and a 6900xt all well under temp and loads, and game is on a Steamlibary dedicated 2tb NVME drive. All of Chapter 1 ran flawlessly. Could not have enjoined it more. Everything in Kalm went fine till getting the deck box. After that. Broden froze, Crying queen blood guy froze, three times black screened after talking to Tifa about the water tower. Outside Kalm several areas repeatedly don't load textures namely climbing areas with the yellow paint. The area around the first radio tower to unlock map markers has a invisible wall around it that shoves you away from it like your lagging and warps you a few steps back. Pausing/Bringing up the menu at any time after these happen causes the black screen. My pc runs this game well beyond what I expected. Changing settings, fps limit, and others has not fixed this issue.

Update: I have not had this issue happen after setting my radeon software to default and turning of ANTI LAG. This would be reflex for NVIDIA users. Try this please to confirm.