Chapter 1 Fatal Error

[Adegan Gaul]

Hello,

I managed to load the game and play as far as the part of Chapter 1 where Cloud Crawls towards sephiroth, reminiscises about following Sephiroth back to the Reactor, and there's a brief shot of them about to fight-

And then I get a Fatal Error. No explaination, but Fatal Error.

Anyone know of a Way past this? I had a similar issue in FF7CCR, but It was a simple configuration issue.

OS: Windows 10 Pro
CPU: Intel i7 -6700K
GPU: RTX 4060ti
16 GB RAM,

Lowered settings to lowest possible, tried skipping scenes, all manner of fixes, verifying files...

[Timechanger]

same problem im having

[MJAndre]

Originally posted by PBIVRizzler:

Hello,

I managed to load the game and play as far as the part of Chapter 1 where Cloud Crawls towards sephiroth, reminiscises about following Sephiroth back to the Reactor, and there's a brief shot of them about to fight-

And then I get a Fatal Error. No explaination, but Fatal Error.

Anyone know of a Way past this? I had a similar issue in FF7CCR, but It was a simple configuration issue.

OS: Windows 10 Pro
CPU: Intel i7 -6700K
GPU: RTX 4060ti
16 GB RAM,

Lowered settings to lowest possible, tried skipping scenes, all manner of fixes, verifying files...

Have you installed it on a HDD or SSD? (Because SSD is a requirement just FYI).

[MythicRiley]

After it happened to me, I relaunched, got to the same part and then skipped the scene, worked for me. Hope that helps you!

[Adegan Gaul]

Originally posted by MJAndre:

Originally posted by PBIVRizzler:

Hello,

I managed to load the game and play as far as the part of Chapter 1 where Cloud Crawls towards sephiroth, reminiscises about following Sephiroth back to the Reactor, and there's a brief shot of them about to fight-

And then I get a Fatal Error. No explaination, but Fatal Error.

Anyone know of a Way past this? I had a similar issue in FF7CCR, but It was a simple configuration issue.

OS: Windows 10 Pro
CPU: Intel i7 -6700K
GPU: RTX 4060ti
16 GB RAM,

Lowered settings to lowest possible, tried skipping scenes, all manner of fixes, verifying files...

Have you installed it on a HDD or SSD? (Because SSD is a requirement just FYI).

I have it on an External SSD.

However, to see if its an issue reading, I'm going to try moving it onto my M.2 NvMe, and see if that helps at all.

[Adegan Gaul]

Originally posted by MythicRiley:

After it happened to me, I relaunched, got to the same part and then skipped the scene, worked for me. Hope that helps you!

Hmmm. I've reloaded a few times and it still crashed.

I'm currently validating files and moving it to a faster SSD, I'll report back the results.

[Blazers4life]

Happend to me too, I reloaded and skipped the scene and its been fine ever since.

[Blazers4life]

Originally posted by PBIVRizzler:

Originally posted by MythicRiley:

After it happened to me, I relaunched, got to the same part and then skipped the scene, worked for me. Hope that helps you!

Hmmm. I've reloaded a few times and it still crashed.

I'm currently validating files and moving it to a faster SSD, I'll report back the results.

Hope you get it fixed.

[Adegan Gaul]

Originally posted by Blazers4life:

Originally posted by PBIVRizzler:

Hmmm. I've reloaded a few times and it still crashed.

I'm currently validating files and moving it to a faster SSD, I'll report back the results.

Hope you get it fixed.

Reporting Back:

I moved my FFVII Rebirth install to my M.2 NvMe drive.

Immediate results; Game loads faster, textures are there, eliminating the need for them to pop-in, and I was able to successfully skip the cutscene that was causing the crash.

Going to run some additional tests, but that's tomorrows stuff.

Let me know if anyone wants to know if I find out anything more tomorrow!

tl;dr: Moved game to a faster SSD. Crashing stopped.

[Caroline]

I had the same issue last night with fatal error after that cutscene with no explanation. I tried skipping a few times and it didn't make a difference. I tried setting everything to low and also changed resolution as someone had suggested but still got the fatal crash.

I gave up for the night and started it back up today, still with the low graphic settings and low resolution and I was able to skip and finally save without having the fatal crash.

No idea why it worked today but maybe the restart of my computer made a difference?

I meet all the specs by a good margin and everything is updated.

It does seem however that that cutscene in particular is a problem for many.

[SirVilleta87]

try to skip the entire scene but dont hold Triangle button. Press "start" and then skip scene. That works for me

[one_of_us]

same error ,cant fix yet, skip scene not working..

[soxbaseball0328]

I had the same issue and moving my game folder to a SSD fixed it.

[bricebrice]

Same issue. I've skipped the scene multiple times and it still crashes.

[one_of_us]

Originally posted by one_of_us:

same error ,cant fix yet, skip scene not working..

I had to move the game to the SSD where, until now, I only had Windows installed to avoid overloading the PC... The game looks good, but honestly, the requirements are excessive.

[WJG8888]

Same thing. Playing through just that scene in window mode fixed it.