DX12 Error: "DX12 is not supported on your system" with RTX 3060 Ti

[鹿]

I'm encountering an issue when trying to launch a game.
The error message reads:
"DX12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument."

Here are my system details:
GPU: RTX 3060 Ti
OS: Windows10 (fully updated)
DirectX Version: 12 (confirmed via dxdiag)
GPU Drivers: Updated to the latest version

If anyone has encountered a similar problem or has suggestions, I would greatly appreciate your input.

[BoogieMan]

İlk olarak Coconut tarafından gönderildi:

This game does not need Windows 11.

Indeed, some people are saying it does and it's not true. So long as you have Windows 10 version 2004 or later (released in May of 2020) this does not apply.

[Step]

İlk olarak jbear0000 tarafından gönderildi:

İlk olarak dlux tarafından gönderildi:

I am sorry to hear that. I hope you can get back onto a proper desktop soon and other wish you a quick financial recovery.

My desktop has this: https://www.amazon.com/EVGA-GeForce-Gaming-Backplate-06G-P4-1068-KR/dp/B07ZHZL2JB?th=1
Does that one seem like it would work?

Nope, unfortunately, only 2060+ RTX cards are supported

[BoogieMan]

İlk olarak Step tarafından gönderildi:

İlk olarak jbear0000 tarafından gönderildi:

My desktop has this: https://www.amazon.com/EVGA-GeForce-Gaming-Backplate-06G-P4-1068-KR/dp/B07ZHZL2JB?th=1
Does that one seem like it would work?

Nope, unfortunately, only 2060+ RTX cards are supported

This is correct.

More specifically, your video card must support Shader Version 6.6 And DX 12_2

They really need to update the Store page to make it known that 12_2 is required. Cards that are performance wise roughly comparable to a 2060 may not actually have both of those technical requirements, and most people won't know that level of specifics for their card.

[k00rt01001]

İlk olarak Marsson tarafından gönderildi:

İlk olarak jbear0000 tarafından gönderildi:

I am having this same problem and running windows 11 and have DirectX 12. How do I try running the game without the -dx12 or -d3d12 command line arguments?

You dont have to spam every thread you know. The least you should do is post your specs, otherwise nobody will be able to help you.

Complaining itself is not helpful, and you don't control where people can post, to start.

[k00rt01001]

İlk olarak BoogieMan tarafından gönderildi:

İlk olarak Step tarafından gönderildi:

Nope, unfortunately, only 2060+ RTX cards are supported

This is correct.

More specifically, your video card must support Shader Version 6.6 And DX 12_2

They really need to update the Store page to make it known that 12_2 is required. Cards that are performance wise roughly comparable to a 2060 may not actually have both of those technical requirements, and most people won't know that level of specifics for their card.

So they LIED is what you are actually saying, right? Just like they LIED about being "steam deck compatible."

[k00rt01001]

a DEI company lied? Gee.. who could have guessed THAT would happen? :-D

[tpowl1400]

İlk olarak k00rt01001 tarafından gönderildi:

İlk olarak BoogieMan tarafından gönderildi:

This is correct.

More specifically, your video card must support Shader Version 6.6 And DX 12_2

They really need to update the Store page to make it known that 12_2 is required. Cards that are performance wise roughly comparable to a 2060 may not actually have both of those technical requirements, and most people won't know that level of specifics for their card.

So they LIED is what you are actually saying, right? Just like they LIED about being "steam deck compatible."

Compatible doesn't mean optimized.

[BoogieMan]

İlk olarak k00rt01001 tarafından gönderildi:

İlk olarak BoogieMan tarafından gönderildi:

This is correct.

More specifically, your video card must support Shader Version 6.6 And DX 12_2

They really need to update the Store page to make it known that 12_2 is required. Cards that are performance wise roughly comparable to a 2060 may not actually have both of those technical requirements, and most people won't know that level of specifics for their card.

So they LIED is what you are actually saying, right? Just like they LIED about being "steam deck compatible."

I don't have a Steam deck.

However one could say that not specifically saying 12_2 is required when they do say Shader Version 6.6 is either:

1. Plain Incompetence
2. Lie of Omission

I'm pretty sure there are card that have the 6.6 covered, but not the 12_2 which seems to also be a requirement.

[tpowl1400]

yeah , bottom line is this game needs gpu that has DirectX 12_2 compatiblity. which according to techpowerup, started with RTX 2060 card and AMD card of what techpowerup said.

[jbear0000]

İlk olarak Step tarafından gönderildi:

İlk olarak jbear0000 tarafından gönderildi:

My desktop has this: https://www.amazon.com/EVGA-GeForce-Gaming-Backplate-06G-P4-1068-KR/dp/B07ZHZL2JB?th=1
Does that one seem like it would work?

Nope, unfortunately, only 2060+ RTX cards are supported

It is pretty wild that a $380 video card I've owned for less than 3 years isn't enough for this game. You'd think they would want as many people as possible to buy it and would allow us to choose different graphic settings that suits our cards. Sure, a card from 15 years ago won't work, but it certainly shouldn't be just the top of the line most expensive ones. And what if I pay $500 for a new card? Will it work when they release the 3rd part of the game in 4-5 years?

[tpowl1400]

İlk olarak jbear0000 tarafından gönderildi:

İlk olarak Step tarafından gönderildi:

Nope, unfortunately, only 2060+ RTX cards are supported

It is pretty wild that a $380 video card I've owned for less than 3 years isn't enough for this game. You'd think they would want as many people as possible to buy it and would allow us to choose different graphic settings that suits our cards. Sure, a card from 15 years ago won't work, but it certainly shouldn't be just the top of the line most expensive ones. And what if I pay $500 for a new card? Will it work when they release the 3rd part of the game in 4-5 years?

I don't think price of any gpu matters anymore except the directX version that nvidia and amd propose to negotiate with Microsoft to roll out whatever they are rolling out, which is crazy, like you said.

DirectX versions are rolled out by negotiating between Microsoft and Nvidia and AMD.

[BoogieMan]

İlk olarak jbear0000 tarafından gönderildi:

İlk olarak Step tarafından gönderildi:

Nope, unfortunately, only 2060+ RTX cards are supported

It is pretty wild that a $380 video card I've owned for less than 3 years isn't enough for this game. You'd think they would want as many people as possible to buy it and would allow us to choose different graphic settings that suits our cards. Sure, a card from 15 years ago won't work, but it certainly shouldn't be just the top of the line most expensive ones. And what if I pay $500 for a new card? Will it work when they release the 3rd part of the game in 4-5 years?

In this case, it's not about the performance capabilities of the video card, it's specific technologies that are unique to DX 12_2.

It's a shame they cannot function without them with some kind of reduce fidelity backwards compatibility mode, but maybe that would be a lot of extra work.

Frustrating, I know. But it is what it is.

[Kentun]

İlk olarak BoogieMan tarafından gönderildi:

İlk olarak k00rt01001 tarafından gönderildi:

So they LIED is what you are actually saying, right? Just like they LIED about being "steam deck compatible."

I don't have a Steam deck.

However one could say that not specifically saying 12_2 is required when they do say Shader Version 6.6 is either:

1. Plain Incompetence
2. Lie of Omission

I'm pretty sure there are card that have the 6.6 covered, but not the 12_2 which seems to also be a requirement.

Yeah I thought I was safe cause it said Shader Model 6.6 required and I have a 5700 XT and it said Shader Model 6.6 was what I was currently using and it can support up to 6.8 via updates, but then come to find out it doesn't matter if I have Shader Model 6.6 like minimum requirements stated I needed DX12_2 support which I don't got only DX12_1 support.

I'm getting a new GPU Next month but man not being able to play for a month bites.
They should update the store page to say Shader Model 6.6 and DX12_2 support required.

[鹿]

I’m the one who created this topic.
I upgraded to Windows 11, and the game started up fine.
Thank you to everyone who shared advice and helped me resolve this issue!

[jbear0000]

İlk olarak 鹿 tarafından gönderildi:

I’m the one who created this topic.
I upgraded to Windows 11, and the game started up fine.
Thank you to everyone who shared advice and helped me resolve this issue!:FF7Rflower:

I wish that would fix it for me even though I don't like Windows 11 very much. I'm glad you got it working and hope you have fun playing it. I got a refund for it instead ;(