Echo Of Soul *Install issues!*

[Faustus]

Right I am having issues installing this game onto my PC. I'm on my 5th attempt and have added exceptions to AVG to stop it interfering with the download of certain .exe files that get flagged as a trojan.

After adding these exceptions to AVG. I'm now getting issues with downloading/installing on steam. It keeps saying I don't have enough write space on my HDD or it cannot write to the hard drive. Are there files I need to hunt down and delete to allow it to cleanly download without issue?

[iciboy AKA Toby]

Yeah, AVG user here and same threat detected

[Faustus]

I have fixed this issue on my PC. Anyone who would like to know how I fixed this issue and got it to install and work. Just ask and I'll do my best to help you to get the game work.

[FelTitan]

Yeah the game was Installed fine but when it said it needed to do an Update AVG popped up and said that it had a trojan... Idk, i made a ticket for it a couple minutes ago. Mind telling me what you did?

[Brenvy]

Same issue here, AVG says there is a Trojan. This really a virus?

[Grumpywhale]

I need help with it too. Mind lending a hand?

[theOtherGuy]

Same here. Apparently, there are other threads too about the anti-cheat. It uses the same thing that Dirty Bomb uses and if there's any program on your computer that it doesn't like, you can't run the game.

I'm going to uninstall. I'm sure the game is fine though, but...I'm going to avoid it. If like 50+ other MMORPGs don't have these problems with their EXEs and anti-cheats, this game shouldn't either.

[nightkiba]

same here

[Laceras]

AVG did this to me also. The game is not a virus and does not install a virus. I had EoS before I installed AVG and once it finished my game stopped working. My only solution was to delete AVG. There may be another way around it.. but I dont know.

[NeoLoboz]

Thread is up on a fix to AVG.

[Faustus]

What I did to fix the issue.

1) Closed Steam and opened it as admin.

2) Opened AVG and added the directory of Echo Of Soul, to my exception list. Inside AVG settings exception list.

3) In the AVG advanced settings while it is still open go into 'Identity Protection'. Make sure it's set to always prompt.

4) Verify game cache of EOS

5) Open the game. AVG Identity should prompt you if the EOS.exe is a trojan and will attempt to remove it. Click on allow it and it will add it to exceptions list.

6) EOS crashed for me when AVG interferred. I had to open 'Windows Task Manager' Under the preocess tab, close the EOS.exe task.

7) At this point you should be able to open and launch the game.

This is what I did to get the game to work. I found out over trial and error, hope this helps.

[[GM]Odna]

We are aware that some anti-viruses are detecting a virus or a Trojan upon launching Echo of Soul.

However, don't worry! The only reason why this is happening is because these AVs cannot access some of the data of the game.

This data is actually protected in order to prevent any unwanted modification on the game, but is it flagged by the anti-virus as a potential threat because it cannot be scanned.

There is a way to work around it: all you have to do is to add the game files as an exception in your AV settings.

Here are a few examples of how this can be done.

If you manually go in AV quarantine section and give an order to restore and skip the scanning then you will get the game working.

[Faustus]

Originally posted by GMOdna:

We are aware that some anti-viruses are detecting a virus or a Trojan upon launching Echo of Soul.

However, don't worry! The only reason why this is happening is because these AVs cannot access some of the data of the game.

This data is actually protected in order to prevent any unwanted modification on the game, but is it flagged by the anti-virus as a potential threat because it cannot be scanned.

There is a way to work around it: all you have to do is to add the game files as an exception in your AV settings.

Here are a few examples of how this can be done.

If you manually go in AV quarantine section and give an order to restore and skip the scanning then you will get the game working.

I did that however AVG identity protector will auto delete files, if you don't set it to 'always prompt.'

[BurntButter]

I actually don't have permission to access the "EOS.exe" file, whenever I try to create access on AVG it comes up with "EOS You don't have permission to open this file. Contact the file owner or administrator to obtain permission"
I haven't got a baked bean here lads..