How do I make a Well-Served route?

[Gaspar]

What does it mean for a route to be "Well Served", what does "Delivery Rate" measure and how do I get my routes to be green instead of orange or red? I'm missing out on a lot of contracts because I don't understand what I'm being asked to do.

[Bla Razor]

I'm a new player and have been struggling a bit with these "Well served" route tasks too.

From what I've managed to figure out so far there are two main reasons for low delivery rate:
1. Demand heavily exceeds supply, i.e. you have too few/small planes serving the route - this causes waiting PAX to despawn after waiting an X amount of time which automatically lowers the delivery rate. Solution is to add more planes and/or change to bigger ones until you come closer to meeting the demand.
2. Supply exceeds demand (or asymmetric demand), your plane(s) wait too long to get full at both (or in the asymmetric case only at one) airports, which causes PAX at the other airport to again despawn. Solution is to reduce the size/number of planes and/or to manually edit the maximum waiting time for the specific route. This will cause the plane(s) to fly not full, but should improve the delivery rate.

I think the 1st reason is the most prevalent one, the 2nd I've only encountered when lowering the PAX spawn rate in the new game settings.

Also I've noticed that those contracts sometimes take some time to "acknowledge" achieving the goal - I've seen the little counter in the bottom left corner even exceed the target and still the contract doesn't close... maybe you need to maintain it for a bit? like a full day? I don't know.

[Colonel O'Neil]

I seem to always be successful with these if the new routes I created for this contract are all green for a certain period of time. I usually create a couple more routes than is asked of me just to ensure success (i.e. in case on of them stays orange for too long).

[Gaspar]

Originally posted by Bla Razor:

From what I've managed to figure out so far there are two main reasons for low delivery rate:
1. Demand heavily exceeds supply, i.e. you have too few/small planes serving the route - this causes waiting PAX to despawn after waiting an X amount of time which automatically lowers the delivery rate. Solution is to add more planes and/or change to bigger ones until you come closer to meeting the demand.
2. Supply exceeds demand (or asymmetric demand), your plane(s) wait too long to get full at both (or in the asymmetric case only at one) airports, which causes PAX at the other airport to again despawn. Solution is to reduce the size/number of planes and/or to manually edit the maximum waiting time for the specific route. This will cause the plane(s) to fly not full, but should improve the delivery rate.

I think the 1st reason is the most prevalent one, the 2nd I've only encountered when lowering the PAX spawn rate in the new game settings.

Putting an extra plane on one of my red routes did turn it up to orange, but this wasn't a consistent fix for other routes; I'll keep a look out for the second case you described.

Originally posted by Colonel O'Neil:

I seem to always be successful with these if the new routes I created for this contract are all green for a certain period of time. I usually create a couple more routes than is asked of me just to ensure success (i.e. in case on of them stays orange for too long).

I tried to spam a bunch of routes at the beginning of a new game starting in France but when one turned orange immediately before the last one opened I ragequit and posted this question lol

[Redavic]

Originally posted by Gaspar:

Originally posted by Bla Razor:

From what I've managed to figure out so far there are two main reasons for low delivery rate:
1. Demand heavily exceeds supply, i.e. you have too few/small planes serving the route - this causes waiting PAX to despawn after waiting an X amount of time which automatically lowers the delivery rate. Solution is to add more planes and/or change to bigger ones until you come closer to meeting the demand.
2. Supply exceeds demand (or asymmetric demand), your plane(s) wait too long to get full at both (or in the asymmetric case only at one) airports, which causes PAX at the other airport to again despawn. Solution is to reduce the size/number of planes and/or to manually edit the maximum waiting time for the specific route. This will cause the plane(s) to fly not full, but should improve the delivery rate.

I think the 1st reason is the most prevalent one, the 2nd I've only encountered when lowering the PAX spawn rate in the new game settings.

Putting an extra plane on one of my red routes did turn it up to orange, but this wasn't a consistent fix for other routes; I'll keep a look out for the second case you described.

Originally posted by Colonel O'Neil:

I seem to always be successful with these if the new routes I created for this contract are all green for a certain period of time. I usually create a couple more routes than is asked of me just to ensure success (i.e. in case on of them stays orange for too long).

I tried to spam a bunch of routes at the beginning of a new game starting in France but when one turned orange immediately before the last one opened I ragequit and posted this question lol

They key is to build slowly spamming multiple new routes is way to issues, instead build and support the demand on a few routes and buildup. When you get a mission like launch well served routes, save money and pop all the new routes one after the other and before any issues arise it generally completes as successful given you launched the required #

[Colonel O'Neil]

Originally posted by Redavic:

They key is to build slowly spamming multiple new routes is way to issues, instead build and support the demand on a few routes and buildup. When you get a mission like launch well served routes, save money and pop all the new routes one after the other and before any issues arise it generally completes as successful given you launched the required #

Yes, this exactly.

By the way, don't sweat orange routes. It's just a visual indication of how much of the supply you're servicing. It doesn't mean you're doing anything wrong per se'. It just means you have more opportunity to make some money! :D

[ZombieSlayer]

My planes are all bunching up. I have 6 planes on a route its 13% served because they all leave at nearly the same time. This of course means most of the seats are vacant. I had no problem having well served routes on the normal version of the game.

I'm on the newest experimental branch.

[CATINRAIN LLC]

In the future, please use the Preview forum to discuss the experimental branch to avoid confusion with players who are looking for information on the main branch:
https://steamcommunity.com/app/2897240/discussions/2/

Out of curiosity, what seating configuration are you using? Is it the default ("Balanced") preset that is 80% economy 20% premium, or did you customize it some other way? What airports are you flying between?