it doesn't start!

[be$tx]

Good morning guys, since I finished installing the game, and tried to open it, it doesn't start, a black screen doesn't appear or anything, it just won't! I've tried several things,

I have an RX 580 8G
i5 2320
16 GB RAM

Someone else went through this

[Zeokage]

Your processor doesn't run AVX2.
https://www.cpu-world.com/CPUs/Core_i5/Intel-Core%20i5-2320%20CM8062301043820%20(BX80623I52320%20-%20BXC80623I52320).html

[be$tx]

Originally posted by Zeokage:

Your processor doesn't run AVX2.
https://www.cpu-world.com/CPUs/Core_i5/Intel-Core%20i5-2320%20CM8062301043820%20(BX80623I52320%20-%20BXC80623I52320).html

Bro, in the minimum requirements, the AMD Ryzen™ 3 1200 appears as the minimum processor, which also does not run this system, so this is not the problem in fact.

[Zeokage]

Originally posted by Requirements:

In order to play NBA 2K25 on PC, you need a processor capable of supporting AVX2 and a graphics card capable of supporting DirectX feature level 12.0.

The AMD Ryzen™ 3 1200 does indeed appear to run AVX2.
https://www.cpu-world.com/CPUs/Zen/AMD-Ryzen%203%201200.html

[be$tx]

Originally posted by Zeokage:

Originally posted by Requirements:

In order to play NBA 2K25 on PC, you need a processor capable of supporting AVX2 and a graphics card capable of supporting DirectX feature level 12.0.

The AMD Ryzen™ 3 1200 does indeed appear to run AVX2.
https://www.cpu-world.com/CPUs/Zen/AMD-Ryzen%203%201200.html

Dude, without wanting to sound rude ok?, but I have some questions regarding your statement

1- I downloaded an AVX2 emulator to check if that was really the problem, and the emulation ended up working, but the game still didn't open

3- no bro, the AMD Ryzen™ 3 1200 doesn't have avx2, I've confirmed that now.

[Zeokage]

Originally posted by bestx33:

Originally posted by Zeokage:

The AMD Ryzen™ 3 1200 does indeed appear to run AVX2.
https://www.cpu-world.com/CPUs/Zen/AMD-Ryzen%203%201200.html

Dude, without wanting to sound rude ok?, but I have some questions regarding your statement

1- I downloaded an AVX2 emulator to check if that was really the problem, and the emulation ended up working, but the game still didn't open

3- no bro, the AMD Ryzen™ 3 1200 doesn't have avx2, I've confirmed that now.

Where are you seeing that the processor doesn't run AVX2?

The only other thing is potentially your system trying to use the integrated graphics instead of the RX.

[be$tx]

Originally posted by Zeokage:

Originally posted by bestx33:

Dude, without wanting to sound rude ok?, but I have some questions regarding your statement

1- I downloaded an AVX2 emulator to check if that was really the problem, and the emulation ended up working, but the game still didn't open

3- no bro, the AMD Ryzen™ 3 1200 doesn't have avx2, I've confirmed that now.

Where are you seeing that the processor doesn't run AVX2?

The only other thing is potentially your system trying to use the integrated graphics instead of the RX.

On the official website of the processor.

[Zeokage]

Originally posted by bestx33:

Originally posted by Zeokage:

Where are you seeing that the processor doesn't run AVX2?

On the official website of the processor.

This one?
https://www.amd.com/en/support/2476#!

It's right there under Key Features - Supported Technologies...

[be$tx]

Originally posted by Zeokage:

Originally posted by bestx33:

On the official website of the processor.

This one?
https://www.amd.com/en/support/2476#!

It's right there under Key Features - Supported Technologies...

ok bro, I searched for everything and I hadn't found it, sorry for insisting, and thank you for showing

However, even using the emulator I told you about, the game doesn't even open, you're sure it can't be anything else:


and would it be normal if it's really the AVX2 problem, the game doesn't even want to start?

shouldn't it pop up some error message or something?


And on top of that, do you believe that they could provide any updates in the future, for players without this requirement?


In addition, thank you very much for the help, bro!

[Zeokage]

I'm no guru at this, I expect to be questioned. I'm just going with what I've picked up from seeing threads like this over the years. The lack of AVX in previous years didn't have a popup, it just didn't load the game. I'm assuming it's a similar situation here with AVX2.

I don't know if the emulator will actually help with the problem. I would have to suggest 2K Support at this point. As it's a hardware-based issue, I would be surprised if the game was updated to essentially reduce the minimum specs.

[be$tx]

Originally posted by Zeokage:

I'm no guru at this, I expect to be questioned. I'm just going with what I've picked up from seeing threads like this over the years. The lack of AVX in previous years didn't have a popup, it just didn't load the game. I'm assuming it's a similar situation here with AVX2.

I don't know if the emulator will actually help with the problem. I would have to suggest 2K Support at this point. As it's a hardware-based issue, I would be surprised if the game was updated to essentially reduce the minimum specs.

I've already contacted support, thank you very much for your help bro, good evening! :)

[Jylarai]

bro what did they say, i have a i5-3570k and it doesnt have avx2 and i have the same issue, do i gotta refund the game at this point?

[76561199075766185]

What did you do then? I have same problem?

[Zeokage]

Originally posted by alavanjamilan38:

What did you do then? I have same problem?

What are your specs?

[76561199075766185]

Originally posted by Zeokage:

Originally posted by alavanjamilan38:

What did you do then? I have same problem?

What are your specs?

i5 3470
rx 570
16gb

yeah i saw that my processor doesnt support avx2 but im looking maybe for some solution, for some avx2 patch or sum so i can start the game without buying new processor?

[Zeokage]

Officially, you would need to upgrade. AVX2 is a requirement you don't seem to have.

Unofficially, there's an Intel emulator that could make it work, but this would be at your own risk. It's not something 2K Support would be able to suggest or assist with, I'm only mentioning it because it's an Intel website.
https://www.intel.com/content/www/us/en/developer/articles/tool/software-development-emulator.html