Windows version not supported?

[Backdoor Daryl]

On windows 10 22h2 and cant start game tells me windows version isnt supported

[blackthorne2001]

make sure your windows 10 is the latest update and also latest driver for your gpu.

[Kozzy]

Check windows updates, I see there is a new optional one. If this happens to me I will try downloading that KB5041582 update on windows 10. On steam page it says windows 10 with latest update, so it should work. Hopefully its just a server issue since the game just released. Hope it works for ya soon bud

[BaddBoy1978$$]

Originally posted by Backdoor Daryl:

just downloaded KB5041582 bouta restart ill let ya know

Hope it works out for you, let us know

[Backdoor Daryl]

Still not working. You think it could be because im on windows 10 home? idk if home version would cause this

[AussieChook]

WINDOWS VERSION NOT SUPPORTED?

i have windows 10, latest update. directx12 latest gpu drivers. Everything is good but its still not working

[Zeokage]

Try checking whether you're using a 32-bit or 64-bit version of Windows.
https://support.microsoft.com/en-us/topic/determine-whether-your-computer-is-running-a-32-bit-version-or-64-bit-version-of-the-windows-operating-system-1b03ca69-ac5e-4b04-827b-c0c47145944b

[AussieChook]

using a 64x bit

[Kozzy]

I have been playing for about an hour now and its been fine for me on windows 10. No crashes and starts up fine. I am on an older GPU drive from Jan. Latest windows update, minus the optional one that you can try early. Hope you get it working soon so you can play, its pretty good so far!

[F3R]

be carefull with some old CPU that doesnt use AVX2, because is needed

[Christmas]

Windows Version detected is not supported popup?

When I start the game it shows me a picture of Mr. Tatum for a second then shuts and displays a popup that says.

"Windows version detected is not supported. This application requires a GPU with up-to-date- drivers, supporting Direct3D 12.0 feature set or later, Windows 10 version 21H1 or later, and a multi-core CPU with AVX2 support."

Drivers are up to date, checked that I have DirectX Version 12/Direct3D DDI version 12 with dxdiag, 12 core GPU, and steam help shows that AVX2 is supported as well. Updated my bios too just for fun. Currently running Windows 10 Version 22H2.

The game is not running in compatibility mode either. Honestly just stuck and have no clue what to try from here. Just wanted to see if anyone else is having a similar issue.

[Rahikainen]

i have the same issue. don`t know what to do.

[natedogruffruff]

I get the same pop up whenever I try to start the game. All my drivers are up to date and I have all of the latest versions. Help a brother out pls.

[Zeokage]

I'd send in a ticket to 2K Support at this point. They will ask for your DxDiag and MSInfo.
https://support.2k.com/hc/en-us/articles/201335133-How-do-I-attach-a-DXDiag-and-msinfo-file-from-my-PC

[IsaacTheBeast45]

Originally posted by Zeokage:

I'd send in a ticket to 2K Support at this point. They will ask for your DxDiag and MSInfo.
https://support.2k.com/hc/en-us/articles/201335133-How-do-I-attach-a-DXDiag-and-msinfo-file-from-my-PC

im guessing you know how to fix the problem he had and if so could you possibly help me cause im having the same problem? I have Directx12, i have Windows 11, version 23H2, latest update, and i have a multi core CPU that supports avx2 and i still have the same problem. Anything would help honestly cause im really hoping i didnt just waste 70 bucks

[IsaacTheBeast45]

Originally posted by Zeokage:

I'd send in a ticket to 2K Support at this point. They will ask for your DxDiag and MSInfo.
https://support.2k.com/hc/en-us/articles/201335133-How-do-I-attach-a-DXDiag-and-msinfo-file-from-my-PC

also i dont know that much about window and i have seen a lot of the other reviews and everyone else in on windows 10 and for me it says windows 11, so i dont know if thats a problem