Question on Customer Quantity

[Cow a Bunga]

Hey all,

I have done a bit of digging and can only seem to find the Reputation (min 20, max 100) and market upgrades help define the customer count to your store. However, it appears that the max customers per day isn't all that high.

My store has a reputation of 100 and my size is maxed. I offer all products besides some of the fish. In-fact, I have at least two to three facings of each product. We also run three registers and still am not seeing any increases. I am curious to know if there is something I am missing where my customer count remains low or if there is simply a hard cap per day type thing.

Event days I bring in approximately 42k and non event days It's about 31k. Is anyone else experiencing their shops lacking customers? Looking forward to your responses, thanks for checking out my discussion.

Thanks,
Cow A Bunga

[Alcedo Games]

Hi there,

Your calculation is correct. There is a maximum customer count limit in the world, which depends on your capacity. Capacity increases when you buy market expansions, and seasonal events will have a positive impact, whereas surprise events will have a negative one. Reputation acts as a percentage over your calculated capacity to determine the final value. Your reputation is clamped between 20 and 100. In the upcoming release, we will be introducing a new feature that allows certain decorations to increase your reputation.

[BojTheBoj ^w^]

bumping this one as now with event capacity 100+ (maxed store + some items) there does not seem to be a big difference compared to capacity 55, being it amount of customers and sales per day.

And as a side effect the sales are lower and lower the more variety we offer, as before they just bought about 2 stacks of any alcohol a day making nice profits, now we down to a crate every other night on order as the cheap stuff seems to take place of the expensive... I mean yes we can remove cheap stuff from the store but surely that is not intended? that will be related to the 5 items per customer I guess

Any suggestions or opinions anyone? We could be possibly doing something wrong of course, but there has not been a great deal of progress (customer count/sales) past 40-50 capacity and if anything it got easier with now only about 10 slots being ordered every night.

Also a note that I am not complaining at all, we spent some 25hrs in the game in the last few days, great for a £5