The music player on TTS doesn't work

[76561198828424078]

I keep getting an error when I try to play audio files via the music player. It either says the format is not supported, although I am using mp3 files, or that not all the players have downloaded the audio file, even when I am using single player mode. Also, some of the players aren't able to hear the sounds I play when they do work for me.

The tablet doesn't work much better, as the volume is so loud for my players, they can't hear me. They can lower the volume, but it's not easy to find out how to do that.

How do I fix these problems?

[11bloodyshadow11]

I've had this same problem with uploading. Sometimes when I remix the file and try again with a different name, it randomly works. Sometimes it just refuses.

[CrashTank2015]

Having the same issues with this, any fix to this?

[Finaryman]

make sure that mp3 file format has 16bit 44100Hz/48000Hz sample rate

edit:MORE IMPORTANTLY MAKE SURE ITS MONO, not stereo

for mp3:s include also artist name, track name, album name, track number, year, and (maybe style). they do not need to be official, any value will do. example i have values: a, a, a, 0, 0, a.

this guy had issue with one track, and could make it work
https://steamcommunity.com/app/286160/discussions/3/5879990700799642837/

there's some pointers here
https://tabletopsimulator.nolt.io/928
translation for above link.
-don't start other applications with sound, when running tts. (possibility it's fine if you run them before hand and don't disable/enable sounds while tts is running.)
-if it gets bugged, restart tts.
-possible fix without restarting is to switch default audio output device temporalily.

[Mr. Bubbles]

Originally posted by Finaryman:

make sure that mp3 file format has 16bit 44100Hz/48000Hz sample rate

edit:MORE IMPORTANTLY MAKE SURE ITS MONO, not stereo

this guy had issue with one track, and could make it work
https://steamcommunity.com/app/286160/discussions/3/5879990700799642837/

there's some pointers here
https://tabletopsimulator.nolt.io/928
translation for above link.
-don't start other applications with sound, when running tts. (possibility it's fine if you run them before hand and don't disable/enable sounds while tts is running.)
-if it gets bugged, restart tts.
-possible fix without restarting is to switch default audio output device temporalily.

Mp3 files can NOT have 16 bit 44100hz formats. the highest they can have is 16bit 24000.

[Finaryman]

48KHz 16bit mono works too

Originally posted by Fishy:

Mp3 files can NOT have 16 bit 44100hz formats. the highest they can have is 16bit 24000.

how so?

should be easy enough to convert 24000Hz to 48000Hz

[dermaniac]

I don't think any of these options is the actual solution. I think it's just somehow random.

I had a problematic clip that I had myself edited in Audacity and exported to MP3. It crashed every time it came to the end, whether I had it on repeat or not.

I opened it in Audacity and switched to 16bit as suggested in this topic, exported it to MP3 again, and it worked!

Then I opened the original 32bit file again, changed the export settings back to 32bit, exported it to MP3, and it still worked.

I think all the different solutions people have come up with, changing bitrate, changing encoding, changing to mono, etc... were all just the results of random chance. Just exporting the file, importing it, and exporting it again without any other changes, may have just also done the trick.

[Darth Nihilus]

Converting it to Mono @48000 Hz and filling in the meta data using Audacity fixed it for me.

[Cherry]

Having the same trouble. I converted the mp3 to mono, sample rate to 44.1kHz or 48 kHz, meta data filled in. Still throws the same "AudioClip Error: Unsupported File Format"

Edit: Just adding this for whomever comes across it, I managed to fix my problem by deleting the album cover metadata from the id3 of the files, after that, they loaded correctly.