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If they didn't change it, a bot regularly (every 15 minutes or so?) posts a link to the chat rules. So I doubt that you weren't made aware of the rules.
Then also, if this was your first offense, you likely were kicked and not banned. If you were banned, I believe you should contact the geekshed platform, because they run that IRC chat that TTS uses. Or else contact berserkgames through email or discord.
But all that being said, discussing bans is not allowed, so I guess the thread will be closed soon.
These users were banned too, most likely permanently. We expect you to keep it family friendly in the global chat.
Temporary bans are issued as needed to keep the chat clean, and the durations can vary based on the moderator team's discretion. What was issued in this case and in most other cases of minor infringements was a temporary ban, which you can not appeal. Geekshed do not handle moderation for our channel.