How To Stop The Monthly Payments

[Crystal Rose]

I haven't played Tabletop Simulator in YEARS or even have it downloaded. However, I keep getting a monthly charge for 'using' it. I need to STOP this monthly charge to my PayPal account as I am NOT using the game, and I am NOT authorizing these charges.

[Kenshin]

call your bank they will block it and side note there is a monthly whaaaat ??? i just got it 4 days ago and did not see that any place

[Baryonyx]

What? TTS is not a thing where you should pay a subscription for... Are you sure it comes from this game? Check that thoroughly.

[Crystal Rose]

I have checked it out thoroughly. My PayPal account is getting a charge of $10.69 each and EVERY month for the past year for some BS called "Prime" Tabletop Simulator. I tried stopping it, but it's under Invoice ID: valvesoftware.com
Stopping valvesoftware.com may cause any game I may purchase in the future through Steam.
I've contacted PayPal about this. as well. Hopefully, SOMEONE can stop this crap!

[Baryonyx]

This definitely can't be right. Either your paypal account has been compromised, you clicked a button you should not have (perhaps a fraudulent one on some website too) or there was a mistake somewhere. But it really should not be related to this game.

[Desperoni]

Yeah, Tabletop Simulator has no monthly subscription - the game itself, and all downloadable content, are all one-time purchases. What you're describing definitely sounds like a scam.

[Crystal Rose]

Originally posted by Diabeetus Fetus:

Yeah, Tabletop Simulator has no monthly subscription - the game itself, and all downloadable content, are all one-time purchases. What you're describing definitely sounds like a scam.

True that it has to be a scam. Someone's making money from this crap.
PayPal contacted Steam's Valve Corp. PayPal and I are waiting for their (Valve Corp) response
If it continues, I'll just refuse the monthly payment for the charge of $10.69 and/or block Valve Corp.
I hate to block Valve Corp. But this crap has gone one LONG enough!

[Memno]

Originally posted by Crystal Rose:

True that it has to be a scam. Someone's making money from this crap.
PayPal contacted Steam's Valve Corp. PayPal and I are waiting for their (Valve Corp) response
If it continues, I'll just refuse the monthly payment for the charge of $10.69 and/or block Valve Corp.
I hate to block Valve Corp. But this crap has gone one LONG enough!

It may be worthwhile looking at your account details page as there's a manage subscription option under "view licences and product key activation" .

You can get to it from the top right corner and clicking on your name for the drop down or go to Settings > View account details. I'm curious what it's actually listed as.

[Crystal Rose]

Originally posted by Memno:

Originally posted by Crystal Rose:

True that it has to be a scam. Someone's making money from this crap.
PayPal contacted Steam's Valve Corp. PayPal and I are waiting for their (Valve Corp) response
If it continues, I'll just refuse the monthly payment for the charge of $10.69 and/or block Valve Corp.
I hate to block Valve Corp. But this crap has gone one LONG enough!

It may be worthwhile looking at your account details page as there's a manage subscription option under "view licences and product key activation" .

You can get to it from the top right corner and clicking on your name for the drop down or go to Settings > View account details. I'm curious what it's actually listed as.

Great suggestion! Just checked, but I have NO subscriptions open.
Never have had subscriptions open at any given time to any game company.
I keep my Steam account TIGHT and private.

[ulia]

There are no subscription services associated with or even available for Tabletop Simulator. The game and it's DLC are all one time purchases here on Steam. Whatever it is you've subscribed to, cancel it through Paypal, there is an interface for authorized recurring payments, optionally contact their support team.

[Marco_Kpc]

Not sure but could it be Tabletopia ??

[Crystal Rose]

Originally posted by Marco_Kpc:

Not sure but could it be Tabletopia ??

No, it isn't. The charge says, Tabletop Prime. I never bought Tabletop Prime. And I don't own Tabletopia.. Don't know if Tabletop 'Prime' even exists...But I'm being charged for it EVERY month! From now on, I will not accept the charge...But this needs to STOP!

[Arcturus Asriv]

At least you can rest assured that it's not this game or developer.
Good luck getting it sorted out.

[Crystal Rose]

Originally posted by Arcturus Asriv:

At least you can rest assured that it's not this game or developer.
Good luck getting it sorted out.

It is listed under the game's name of Tabletop Simulator. Just 'Prime' is added. That's why I put it in this Forum. Honestly, who knows where it's coming from.
Thanks for the Luck! Gonna need it to solve this one out!

[Baryonyx]

May I ask when this actually started? You said you didn't play the game in years, yet you receive these charges for some months now. So can you try to think back to what you did at the time that these charges started?

[azure.symmetry]

Call your credit card company or Paypal - ask about the origins or the location of the company who is charging that amount. Have it blocked / unsubscribe. Get more info and more details.