Custom Token Transparency problem (PNG empty spaces turn white?!?!)

[Tralalero]

Basically, I was trying to import some tokens that I have made using photoshop to play a RPG game using the Tabletop, but, some of the tokens started getting white pieces at the empty PNG space, just like in the images, I look up to find something weird inside the image alpha channel on photoshop but I didn't found anything, and I was watch a RPG made using tabletop too, and the guy that made the RPG did everything fine, no white bug tokens you know, is there anything I can do to fix it??? Help me guys <3 ;(

https://prnt.sc/7jca7BTQg_wn

[Finaryman]

there's no empty space, it's fully opaque picture. (white that's there is in the picture)

[Baryonyx]

The reason for this is that TTS only removes transparency on the outside of an image, everything that connects to the borders of the image. Anything that is enclosed in other parts of the image is not emptied. To remedy this you would have to create a 1 pixel thick line of transparency that connects the inside area under the arm to the outside. Or just accept your fate and color the area black.