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AFAIK it uses a percentage of your profits to pay for marketing so my first question would be are you making enough profit to use for marketing?
This is correct, except the marketing system looks at profitability over time, something like 6 months.
The main reason behind this is that the marketing AI isn't smart and can easily bankrupt your company if the ROI on marketing isn't good enough. So, an easier solution is to have the AI market when the company has profitability. Marketing in the game needs a stable budget. Otherwise, you lose efficiency quickly (to prevent cheating).
In all honesty, the marketing system is one of the weakest parts of the game and needs a complete overhaul. Luckily, it's in our Feature Bounty System[www.ventdev.com], but we're still falling short of funding with only a few months remaining.
https://www.ventdev.com/forums/showthread.php?tid=3929