Launching issue

[Henry]

The game closes after 2 seconds of launching. I have a geforce RTX 2080 SUPER. please help

[Halko]

Most of these kinds of issues are usually simple things like drivers or software conflicts. Disable any antivirus you are running and make sure you have updated video card drivers. https://www.nvidia.com/Download/index.aspx?lang=en-us

[Karasu]

I had the same issue, restarted my computer with only one monitor conected and the game works. Stupid, I know, but maybe it'll fix your issue too (and you can connect your second monitor after starting the game).

[Henry]

Originally posted by Halko:

Most of these kinds of issues are usually simple things like drivers or software conflicts. Disable any antivirus you are running and make sure you have updated video card drivers. https://www.nvidia.com/Download/index.aspx?lang=en-us

Originally posted by Karasu:

I had the same issue, restarted my computer with only one monitor conected and the game works. Stupid, I know, but maybe it'll fix your issue too (and you can connect your second monitor after starting the game).

I just went to my device manager found my graphics card driver and uninstalled it then it started working again. Apparently i have to do this every time I want to play the game or else it would just not launch again.

[Halko]

That sounds very sketchy. You might have some kind of residual corrupt files from the drivers somewhere causing conflicts. Run DDU from this link and then reinstall drivers. Follow the instructions and do it all from safe mode.

https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html

DDU is safe and yes that is the official intel website linking to a website that looks like it was made in the 90s. The app is just that good.

If that still doesnt fix it though then you might need to ensure that your drivers are up to date like direct x audio drivers and BIOS and the like. Its almost certainly a software issue somewhere and that issue is likely from something not wanting to play nice. It is also worth noting that sometimes something totally random causes it like maybe you have an RGB software suite open and the game doesnt like it. Try closing every other piece of software you currently have open before running it.

[VISUAL ARTS]

We apologize for the inconvenience.
If the problem still isn't solved on your system please send us an email to

[e-mail]

Sincerely,
VISUAL ARTS

[Henry]

Originally posted by Halko:

That sounds very sketchy. You might have some kind of residual corrupt files from the drivers somewhere causing conflicts. Run DDU from this link and then reinstall drivers. Follow the instructions and do it all from safe mode.

https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html

DDU is safe and yes that is the official intel website linking to a website that looks like it was made in the 90s. The app is just that good.

If that still doesnt fix it though then you might need to ensure that your drivers are up to date like direct x audio drivers and BIOS and the like. Its almost certainly a software issue somewhere and that issue is likely from something not wanting to play nice. It is also worth noting that sometimes something totally random causes it like maybe you have an RGB software suite open and the game doesnt like it. Try closing every other piece of software you currently have open before running it.

I ran DDU and uninstall and reinstalled the driver. Worked the first day then couples day later same thing. My solution is just gonna be uninstalling my graphics driver every time I decide to play the game lol