🐛 | BUGS & PROBLEMS

[Games Incubator_Team]

Thank you for playing Chocolate Factory Simulator!

In case you encountered any bug during your gameplay, please report it here by filling the template below:
1. Description of problem
2. PC Specification
3. Screenshots (you can use site like imgur)

Discord - https://discord.gg/SYjY68XqNv

[Arealistsfakedream]

So I'm pretty sure this is a bug??? But when I did my filling in filling spot, I used all the filling in the syringe. (All measurements were precise) the filling didn't transfer to the chocolate. However the syringe was empty. The automation was there as if it had worked. I then started the machine but the ending product didn't have filling. SO I had to restart the recipe. Now I have 76 total weight (chocolate) with 24 total weight filling in the syringe. However, it won't let me use the syringe in that same space with the chocolate at all anymore. I can use it in an empty spot on the press though. Is this a bug or am I doing something wrong. This is soooo frustrating. :( Please help!!!

[MizunoArkssVT]

Publicado originalmente por Arealistsfakedream:

So I'm pretty sure this is a bug??? But when I did my filling in filling spot, I used all the filling in the syringe. (All measurements were precise) the filling didn't transfer to the chocolate. However the syringe was empty. The automation was there as if it had worked. I then started the machine but the ending product didn't have filling. SO I had to restart the recipe. Now I have 76 total weight (chocolate) with 24 total weight filling in the syringe. However, it won't let me use the syringe in that same space with the chocolate at all anymore. I can use it in an empty spot on the press though. Is this a bug or am I doing something wrong. This is soooo frustrating. :( Please help!!!

To fill you have to use the tempering machine, but BE CAREFUL, there are certain chocolates that have a low temperature, and the tempering machine increases to 42° so, even if you temper the chocolate, it will not let you fill it.

My advice is to buy 2 things: The power control and put it on overload (the orange bar), and the temperature control of the tempering machine, so you can refill it without problems.

[Archelon Gaming]

The filling syringe seems to be bugged, first I loaded in 20g of filling, I put exactly 10 in one chocolate then somehow there is only 9g for the second chocolate... Okay I sold the bars as ruined to the vending machine and start over, then I remake filling this time with an extra 2 and now the first chocolate filled somehow has an extra 1g even though I only filled the syringe to exactly 10g it ended up with 11g while filling? Its like the syringe is keeping half a gram of filling in it even when it says empty.

[Archelon Gaming]

Publicado originalmente por Arealistsfakedream:

So I'm pretty sure this is a bug??? But when I did my filling in filling spot, I used all the filling in the syringe. (All measurements were precise) the filling didn't transfer to the chocolate. However the syringe was empty. The automation was there as if it had worked. I then started the machine but the ending product didn't have filling. SO I had to restart the recipe. Now I have 76 total weight (chocolate) with 24 total weight filling in the syringe. However, it won't let me use the syringe in that same space with the chocolate at all anymore. I can use it in an empty spot on the press though. Is this a bug or am I doing something wrong. This is soooo frustrating. :( Please help!!!

You can also manually empty each of the filling tubes if you lower the wheel while the machine is empty then click on them one at a time you can discard the filling.

[Arealistsfakedream]

Publicado originalmente por MizunoArkssVT:

Publicado originalmente por Arealistsfakedream:

So I'm pretty sure this is a bug??? But when I did my filling in filling spot, I used all the filling in the syringe. (All measurements were precise) the filling didn't transfer to the chocolate. However the syringe was empty. The automation was there as if it had worked. I then started the machine but the ending product didn't have filling. SO I had to restart the recipe. Now I have 76 total weight (chocolate) with 24 total weight filling in the syringe. However, it won't let me use the syringe in that same space with the chocolate at all anymore. I can use it in an empty spot on the press though. Is this a bug or am I doing something wrong. This is soooo frustrating. :( Please help!!!

To fill you have to use the tempering machine, but BE CAREFUL, there are certain chocolates that have a low temperature, and the tempering machine increases to 42° so, even if you temper the chocolate, it will not let you fill it.

My advice is to buy 2 things: The power control and put it on overload (the orange bar), and the temperature control of the tempering machine, so you can refill it without problems.

Thank you so much!! I made seriously made ten batches and kept trying it! I'm really happy it was user error haha

[dankworthbalthazar]

I've gotten to reputation level 4, and my quest and current order both require me to use the topping station, but I still can't take the cloth cover off. The pop-up interface still says "This machine is not available yet [...]".

OS: Windows 10
CPU: Intel Core i7 9700F
Motherboard: ASUS TUF B365M-PLUS GAMING
Graphics: NVIDIA GeForce RTX 3060

Also, when using the filling spots on the press, they always seem to end up taking 1 additional gram of filling out of the syringe every time.

[DreamParableChris]

Publicado originalmente por dankworthbalthazar:

I've gotten to reputation level 4, and my quest and current order both require me to use the topping station, but I still can't take the cloth cover off. The pop-up interface still says "This machine is not available yet [...]".

OS: Windows 10
CPU: Intel Core i7 9700F
Motherboard: ASUS TUF B365M-PLUS GAMING
Graphics: NVIDIA GeForce RTX 3060

Also, when using the filling spots on the press, they always seem to end up taking 1 additional gram of filling out of the syringe every time.

yes we know this bug and we are working on it - can you send us your logs and save files?

Where do I find crash logs?
Player.log file that is located at:
%USERPROFILE%\AppData\LocalLow\Dream Parable\Chocolate Factory Simulator\
(For example C:\Users[YOUR USER NAME]\AppData\LocalLow\Dream Parable\Chocolate Factory Simulator)

Where do I find gameplay logs?
%USERPROFILE%\AppData\LocalLow\Dream Parable\Chocolate Factory Simulator\Logs
(For example C:\Users[YOUR USER NAME]\AppData\LocalLow\Dream Parable\Chocolate Factory Simulator\Logs)

Where do I find saves?
%USERPROFILE%\AppData\LocalLow\Dream Parable\Chocolate Factory Simulator\Saves
(For example C:\Users[YOUR USER NAME]\AppData\LocalLow\Dream Parable\Chocolate Factory Simulator\Saves)

[BlaXxKat]

I started a quest to do 4 bars of chocolate with coffee in the Melanger, did everything like it said and put the bars in the box to complete the order. It just said order failed, did not advise where I went wrong and then I could no longer see the order I needed to do. There was no order on my board or in my book, I could not take on a new order. Then I had to restart the whole campaign again because it would not shift.

[Zertnia]

Stream Deck Resolution can't play the game on steam deck because the resolution is so can't read the settings or anything to try and fix it

[lyme]

My apologies if this has been reported, There were a lot of comments to try to go through and check -

But there is a bug with the respawn after you throw objects off the balcony. I was working on the achievement for that and after a bit, the respawn falls through the floor instead of landing on it and being able to be picked back up again. So I'm currently just standing here watching my a choco bar fall down, drop through the floor, respawn, fall, go through the floor, etc etc. Poor choco bar is probably getting dizzy lol.

EDIT: to add that saving and reloading does not fix this nor does quitting the game and restarting. My choco bar still just endlessly falling. Thankfully I manually save a lot with double save points so I can probably fix it.

EDIT2: I put a packing crate on the spot the bar was falling through and it stopped it :D

[DreamParableChris]

Publicado originalmente por lyme:

My apologies if this has been reported, There were a lot of comments to try to go through and check -

But there is a bug with the respawn after you throw objects off the balcony. I was working on the achievement for that and after a bit, the respawn falls through the floor instead of landing on it and being able to be picked back up again. So I'm currently just standing here watching my a choco bar fall down, drop through the floor, respawn, fall, go through the floor, etc etc. Poor choco bar is probably getting dizzy lol.

EDIT: to add that saving and reloading does not fix this nor does quitting the game and restarting. My choco bar still just endlessly falling. Thankfully I manually save a lot with double save points so I can probably fix it.

EDIT2: I put a packing crate on the spot the bar was falling through and it stopped it :D

If you put a crate it stopped? :) We will take a look at this - strange - we did our best to broke game like you but you did it even better :D

[DarkPersephone]

Since the update, the out-delivery blimp is stuck in the sky after a complete order!

[Dev Team]

Publicado originalmente por DarkPersephone:

Since the update, the out-delivery blimp is stuck in the sky after a complete order!

Even after re-loading the game?

[lyme]

Publicado originalmente por DreamParableChris:

Publicado originalmente por lyme:

My apologies if this has been reported, There were a lot of comments to try to go through and check -

But there is a bug with the respawn after you throw objects off the balcony. I was working on the achievement for that and after a bit, the respawn falls through the floor instead of landing on it and being able to be picked back up again. So I'm currently just standing here watching my a choco bar fall down, drop through the floor, respawn, fall, go through the floor, etc etc. Poor choco bar is probably getting dizzy lol.

EDIT: to add that saving and reloading does not fix this nor does quitting the game and restarting. My choco bar still just endlessly falling. Thankfully I manually save a lot with double save points so I can probably fix it.

EDIT2: I put a packing crate on the spot the bar was falling through and it stopped it :D

If you put a crate it stopped? :) We will take a look at this - strange - we did our best to broke game like you but you did it even better :D

Since restarting didn't work I had the idea to try to block it and it worked lol. I had a crate in the warehouse and put it right around where it seemed the bar was endlessly falling and it just plopped right on top of the crate and stopped. I was able to pick it back up and then put it out for sale in the vending machine. I saved a video clip of it :D

[uhhhhhhh]

hello, i have the refills but they keep turning really small and so small i cant see where i put them down, and some of them disapeard when i put them down and when i reloaded the game the next day the are under the shelves and i am unable to reach them to pick them up.