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Xcom52 Apr 30, 2022 @ 2:55am
Confirmation email problem at Paradox
Can someone help me please.
No verification email arrives. Nothing in the spam folder either. And without a verified email, I can't create a ticket at Paradox either. And you can't contact them via email.
The strange thing is, emails to change the password arrive but no verification emails.
I even turned off my spam filter completely. Does not help. I don't know how many times I've clicked the resend verification email button.
The Steam Forum is my last chance to contact Paradox.
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Showing 1-11 of 11 comments
RawCode Apr 30, 2022 @ 2:57am 
super secret art of making mail on other host?
Xcom52 Apr 30, 2022 @ 3:11am 
I actually want to use my main email address and not create a new one for it.
ScreamCon Apr 30, 2022 @ 3:25am 
This sounds like a pr disaster in the making. . .
Have you tried calling their tech support?
Astasia Apr 30, 2022 @ 7:45am 
Don't try logging into their forum, try logging into your actual main paradox account. Your login is your email address.

https://www.paradoxinteractive.com/our-games/discover

The forum account and paradox account are technically different accounts, the forum used to be the main account but they added their store and such at one point and made that the main one but linked your forum account to it. Trying to get into your forum account without access to your main account is impossible, it never sends the verification email. It's been like this for years, they don't care how confusing it is.
Last edited by Astasia; Apr 30, 2022 @ 8:56am
Xcom52 Apr 30, 2022 @ 9:21am 
I know this login Page. I tried to login there but its the same. When i try to log in to this site, I get the same error message: "Please verify your email first".
But thanks anyway for your reply and help.
Astasia Apr 30, 2022 @ 6:31pm 
I might be forgetting a step then sorry, I had the same issue for a while and it took me like a full day of banging my head against the wall to fix it. I remember the main site was the key, but I don't remember all the steps.

I guess I would suggest creating a temporary account with a different email and contacting support through that for assistance getting into your main account. Don't link your steam account or any games to it or anything, just an account you make to get support and then never log into again.
MrFreake_PDX May 1, 2022 @ 6:02am 
Paradox Plaza was having login issues over the past day or two. If this situation hasn't resolved itself, you can open a ticket at support.paradoxplaza.com.
Xcom52 May 1, 2022 @ 11:16am 
Originally posted by MrFreake_PDX:
If this situation hasn't resolved itself

This Situation hasn´t resolved.

Originally posted by MrFreake_PDX:
you can open a ticket at support.paradoxplaza.com.

Nope. I tried again. Same error message. "Please verify your email first.

Originally posted by Xcom52:
Can someone help me please.
No verification email arrives. Nothing in the spam folder either. And without a verified email, I can't create a ticket at Paradox either
Nick Kiggers May 1, 2023 @ 7:30pm 
I have the exactly same problem, no verification emails, nothing. However, i can log in the launcher, but not in the forums or anything
you managed to fix it by any chance?
SackBart Nov 20, 2023 @ 2:48pm 
For me I did "sign in" with the account data, then it tells you it already exists so you go back and log in and then it should work. Thats what I did
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Date Posted: Apr 30, 2022 @ 2:55am
Posts: 11