Can´t start game - failed to create a graphics device

[muck8589]

Hi,

I bought this game today and i cannot start it.
"failed to create a graphics device"

System: Win10
Graphic card: GTX 850M

I´ve already updatet the driver with the nvida experience software.

Hope anyone could help me.

Edit:
This is the system log

[19:44:16][gfx_dx9.cpp:4031]: Loading settings for adapter -1, fullscreen=0, multisample=15
[19:44:16][gfx_dx9.cpp:4053]: Graphic Adapters:
[19:44:16][gfx_dx9.cpp:4061]: 0: NVIDIA GeForce GTX 850M
[19:44:16][gfx_dx9.cpp:4080]: Using Adapter [0] to check for multi-sampling support:
[19:44:16][gfx_dx9.cpp:4098]: Using Adapter [0]:
[19:44:16][gfx_dx9.cpp:4112]: Failed to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING]... trying software.
[19:44:16][gfx_dx9.cpp:4123]: Failed to create device (Adapter[0])


Thanks :)

[muck8589]

Help!

[Land]

odd
verified all of your files? sounds silly but worth a try

edit: this guy found a solution, give it a try https://steamcommunity.com/app/281990/discussions/0/357285562492418188/

[muck8589]

Yes, i´ve already tried it..

[Land]

https://steamcommunity.com/app/281990/discussions/0/357286663685670169/ this thread also seemed to be a bit more...detailed

[muck8589]

also did this..

[Kaiserjoe]

Alright, I ran into this problem about two weeks back. How are your other games running? And did you recently update to the Fall Creator Content or whatever ♥♥♥♥♥♥♥♥ Windows is calling it? Windows version 1709? As it turns out that update is incompatible with a number of laptops, and it essentially bricked my laptop as it caused massive interferences within my drivers somehow. It was making my laptop use my integrated graphics instead of my Nvidia. After updating my graphics drivers it just started and endless bluescreen loop that was only fixed by booting to safe mode. How I fixed it was booting to safe mode, uninstalling my graphics drivers, downloading the default GPU drivers from ASUS website and then rolling back the Windows version to the previous one.

After that, just make sure you install your graphics drivers, and set Windows to not update manually. Wait for them to pan out their issues instead of releasing an update....you know, what they should have done in the first place.

[muck8589]

My other games are running normal. I´ve got the 1703 version of win10.

[muck8589]

I´ve opened a request on the paradox support site. Let´s see if they can solve the problem.

[Blood Shart]

I see this error on my laptop if Stellaris doesn't have focus during launch, alternatively try disabling multi-sampling in your config file at C:\Users\Documents\Paradox Interactive\Stellaris\Settings.txt

Change your multisample lines to match:
multi_sampling=0
multi_sampling_quality=0

[muck8589]

Hi escape.
The Problem is, that the game doesn´t create the settings file without a start..

[Blood Shart]

So when you launch the game do you get to the launcher with the "Play" button and various news or does it crash immediately?

What's you desktop/monitor setup like, do you use virtual desktops at all? Have you tried launching stellaris from it's install folder as an admin (C:\Program Files (x86)\Steam\steamapps\common\Stellaris\Stellaris.exe is the default for this)?

[muck8589]

i get no launcher, because it crashes immediatly.

I only use win10.

i get the same crash by launching from the folder

[Blood Shart]

Have you run DxDiag before?

Can you follow these instructions and paste the output here? Please strip any personally identifiable information from the first few lines (laptop name, username, etc).
https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe

[muck8589]

Here it is:


Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Language: German (Regional Setting: German)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: N551JK
BIOS: N551JK.203
Processor: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz
Memory: 12288MB RAM
Available OS Memory: 12170MB RAM
Page File: 4748MB used, 15358MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_177D1043&REV_06
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 2160 MB
Dedicated Memory: 112 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SDC324C
Native Mode: 1920 x 1080(p) (60.096Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
Driver File Version: 20.19.0015.4549 (English)
Driver Version: 20.19.15.4549
DDI Version: 12
Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.0
Graphics Preemption: Primitive
Compute Preemption: Thread group
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 10.11.2016 01:00:00, 39863888 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-4756-11CF-3662-7237BAC2D935}
Vendor ID: 0x8086
Device ID: 0x0416
SubSys ID: 0x177D1043
Revision ID: 0x0006
Driver Strong Name: oem50.inf:5f63e534dd929195:iHSWM_w10:20.19.15.4549:pci\ven_8086&dev_0416&subsys_177d1043
Rank Of Driver: 00D10001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeHEVC_VLD_Main
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported

Card name: NVIDIA GeForce GTX 850M
Manufacturer: NVIDIA
Chip type: GeForce GTX 850M
DAC type: Integrated RAMDAC
Device Type: Render-Only Device
Device Key: Enum\PCI\VEN_10DE&DEV_1391&SUBSYS_177D1043&REV_A2
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 10151 MB
Dedicated Memory: 4065 MB
Shared Memory: 6085 MB
Current Mode: Unknown
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_bdb672bcf02c0cf0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_bdb672bcf02c0cf0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_bdb672bcf02c0cf0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_bdb672bcf02c0cf0\nvldumdx.dll
Driver File Version: 23.21.0013.8813 (English)
Driver Version: 23.21.13.8813
DDI Version: 12
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.2
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 27.10.2017 01:00:00, 927976 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: Unknown
Vendor ID: 0x10DE
Device ID: 0x1391
SubSys ID: 0x177D1043
Revision ID: 0x00A2
Driver Strong Name: oem23.inf:0f066de3980bc2e8:Section134:23.21.13.8813:pci\ven_10de&dev_1391&subsys_177d1043
Rank Of Driver: 00D10001
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported

-------------
Sound Devices
-------------
Description: Lautsprecher (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0668&SUBSYS_1043177D&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7571 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 28.07.2015 00:00:00, 4577024 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Mikrofon (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7571 (English)
Driver Attributes: Final Retail
Date and Size: 7/30/2015 11:38:32, 4577024 bytes
Cap Flags: 0x0
Format Flags: 0x0

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
FriendlyName: USB2.0 UVC HD Webcam
Location: Front
SymbolicLink: \\?\usb#vid_13d3&pid_5188&mi_00#6&9e24ed2&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Manufacturer: Microsoft
HardwareID: USB/VID_13D3&PID_5188&REV_0814&MI_00,USB/VID_13D3&PID_5188&MI_00
DriverDesc: USB-Videogerät
DriverProvider: Microsoft
DriverVersion: 10.0.15063.447
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 21.06.2006 00:00:00
Service: usbvideo
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: USB2.0 UVC HD Webcam
Parent: USB\VID_13D3&PID_5188\NULL
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: Imaging

[Blood Shart]

When I google your driver version (23.21.0013.8813) there are a lot of complaints similar to yours, you may want to try to roll back to a previous version of your graphics driver if possible.