Krita does not open after splashscreen...hangs on "adding Resourcetypes"

[Blackeye]

Hi all,

I can't start Krita (newest version) because it hangs on the splashscreen and does not go any further..

It just loads and loads and does not open krita .
"adding Ressource Types " is printed on the splash screen.

(in german "Ressource - Typen werden hinzugefügt)

Please help. I purchased Krita Gemini because the desktop version does not work for me. only the newest beta worked.

I can't work under that conditions :(

[Blackeye]

are there any logs ? so I can look up the error for you..
OS: Win 8.1 64bit

[Velotamer]

Bump, I'm having the exact same Problem. Have you found a solution since?

[EmmetPDX]

Hmm... That sounds pretty unusual.

Are you also on Windows 8 64bit?

Have you tried deleting your Krita configuration file? (https://docs.krita.org/en/KritaFAQ.html?highlight=reset%20configuration#where-are-the-configuration-files-stored)

It's also not unheard of for people's 3rd party anti-virus/malware software to wrongly block legitimate programs. Could that be the case here?

[Blackeye]

Yes deleted it. Doesn't help.
And also turned off all anti virus / male ware software. No changes

[EmmetPDX]

Ok, I'll have to ask one of the other developers in our IRC chat room. I'll report back when I get a response.

Sorry, because I understand that this must be annoying for you.

(I'm basically the only developer who actively checks Steam right now, and we do all of our official support on ask.krita.org as well as our IRC chat room #krita on freenode. Both can be accessed through our website, and while the Steam community is good for something and peer support, I recommend ask.krita.org for any major support issues.)

Edit:

I just asked about this bug on IRC, but the only other developer was there had never heard of it. So it's definitely an unusual one, and unfortunately nobody else is online right now because of the timezone difference (it's just around midnight in Europe).

I recommend you take this question to ask.krita.org for official support, or if you're in Europe, you may have better luck on IRC during daylight hours over there.