DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.

[distantsmoke]

I got this error when I started the game. The game does not start. I have no idea what this means or how to fix it. Any help would be appreciated. and yes, I know I'm technologically illiterate. That's why I use Steam.

[CodiFly]

What GPU do you have?

[Arc]

Go to Steam client > Help > System Information

Copy and paste here the following info:

CPU Brand:
Driver: 
Driver Version: 
Driver Date: 
DirectX Card: 

In Windows > Start Menu > Settings > System > About > Windows specifications

Hit "Copy", and paste it here as well:

Edition
Version
OS build

[distantsmoke]

STEAM:
I didn't see what you were asking for, so here is a copy of all the information that was available.

Computer Information:
Manufacturer: Acer
Model: Aspire C27-962
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz
CPU Family: 0x6
CPU Model: 0x7e
CPU Stepping: 0x5
CPU Type: 0x0
Speed: 1190 MHz
8 logical processors
4 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Supported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Supported
AVX512VNNI: Supported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Client Information:
Version: 1741737356
Browser GPU Acceleration Status: Enabled
Browser Canvas: Enabled
Browser Canvas out-of-process rasterization: Enabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Enabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Enabled
Browser Rasterization: Enabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Enabled
Browser Video Encode: Enabled
Browser Vulkan: Disabled
Browser WebGL: Enabled
Browser WebGL2: Enabled
Browser WebGPU: Enabled
Browser WebNN: Disabled
Video Card:
Driver: NVIDIA GeForce MX130
DirectX Driver Name: nvldumd.dll
Driver Version: 27.21.14.6660
DirectX Driver Version: 27.21.14.6660
Driver Date: 5 25 2021
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 68 Hz
DirectX Card: NVIDIA GeForce MX130
VendorID: 0x10de
DeviceID: 0x174d
Revision: 0xa2
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 23.62" x 13.39" (27.13" diag), 60.0cm x 34.0cm (68.9cm diag)
Primary Bus: PCI Express 4x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (Realtek(R) Audio)
Memory:
RAM: 12102 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2394956 MB
Largest Free Hard Disk Block: 342175 MB
OS Install Date: Jun 17 2023
Game Controller: Xbox 360 Controller detected
MAC Address hash: 0e60e8cb837b4af3be3fc3f7d02cd39329838fbf
Storage:
Disk serial number hash: f26279a4
Number of SSDs: 1
SSD sizes: 512G
Number of HDDs: 1
HDD sizes: 2000G
Number of removable drives: 0

Windows:
Edition Windows 11 Home
Version 23H2
Installed on ‎17-‎Jun-‎23
OS build 22631.5039
Experience Windows Feature Experience Pack 1000.22700.1074.0

[Arc]

Neither of your graphics chips support necessary features of DX12 to run Unreal Engine 5 in general.
The MX130 is technically only DX11 in hardware.

[cmcctaz]

Hi.

I'm having the same problem with TTP2. I was able to play it without any problems at first, but since the release of Road to Elysium, I've been getting the infamous DivX12 warning.

I downloaded the TTP: Reawakened demo and the same problem occurred.

CPU Brand: 12th Gen Intel(R) Core(TM) i7-1255U
Driver: Intel(R) Iris(R) Xe Graphics
Driver Version: 31.0.101.4146
DirectX Card: Intel(R) Iris(R) Xe Graphics

Windows
Edition Windows 11 Home Single Language
Versión 22H2
OS build 22621.4317

[Arc]

I'm not aware of any workaround for TTP2 that would make it run on Iris Xe since you can't force DX11 nor disable Nanite, and neither you can in this one.

Does your laptop have another graphics chip ?