**PLEASE READ - FAQ & Troubleshooting Thread

[Benjayy]

• THREAD UPDATED ON: 16/06/2016
  
  
  

  FAQ

  
  Is this the direct sequel to Master Reboot?
  
• No, but it is a spiritual successor set in the same world, so expect the same premise of uploading your soul to a digital afterlife but expect a new storyline, new characters and new game mechanics. One of the major differences is that Soul Axiom is more of an adventure thriller than the adventure horror genre that Master Reboot fell under.
  
  How long will the game take to complete?
  
• That depends entirley on how well you take to the puzzles and how much you explore to find hidden story pickups and achievements. You also have multiple ending paths, all of which can be replayed after completion. The game generally takes between 18-25 hours.
  
  Where can I find my save data?
  
• The game saves on Steam Cloud. Look for GameData file in Program Files(x86)/Steam/userdata/XXXXXXXX/279900/remote (XXXXXXXX being your SteamID number)
  
  How does the game saving work?
  
• The game will save automatically after each level and after aquiring each new hand power in the Hub. Unfortunately, there is currently no mid-level save feature so if you back out of a level without completing, you will spawn in the Hub and have to redo the level.
  
  Does the game have translations?
  
• At the moment, no. However, should we receive enough requests we will look into localising the game.
  
  My game won't start, what should I do?
  There are a number of checks you can do before emailing the developers for support:
  
  
• First, double check your specs match the minimum requirements. Take note of the Direct X 11 requirement.
  
• Double check your anti-virus and exclude the game (See Avast notes in comments)
  
• Reinstall the game.
  
• Verify the integrity of the game files.
  
• Attempt to run in OpenGL mode by adding "-force-opengl" to the Set Launch Options.
  
  If the game is still not starting, please email [e-mail] with a copy of your game's Output Log. You can find the output_log.txt file in Properties > Browse Local Files > SoulAxiom_Data
  
  

  WIP

  
  Known Major Bugs
  
  
• White graphical errors on some Linux builds.
  
  Known Minor Bugs
  
  
• Some stuttering/low FPS on 4K settings. Drop to 1080p for a temporary fix.
  
  Please Note: The game currently doesn't support a save feature mid-level. If you back out of a memory level, you will lose any progress made in that level and spawn in the Hub.

[Benjayy]

We have recently been made aware of a an issue with Avast Anti-Virus deleting the game's .EXE file without any warning. We are currently in the middle of resolving this issue with Avast but for a temporary fix to the problem, please follow these instructions.

Oprindeligt skrevet af author:

Go to Avast settings, it should be in the general tab, and 'Exclusions' should be in there.
Add C:\Program Files (x86)\Steam\steamapps\common\Soul Axiom\* (if WIndows) to the list, then it should be good.

DON'T turn off your AV enitrely, that's not a good idea.

Thank you for your patience and we will make sure to post an announcement when we have fixed this issue.

Wi Team

[I88I]

Oprindeligt skrevet af WiTESTER:

Known Bugs

• Black artifacts appearing on water on OSX.

Eh, so the water shouldn't be all in black spots in Egypt-like Winter Laser area?
Seen on Ubuntu 14.10 x86, I've never had a MacOS X.

[Benjayy]

Hey I88I, you shouldn't be seeing any black spots in the water so thanks for pointing that out. We've logged that one for Linux also and will be added to the WIP list. Thanks for letting us know and I hope you are enjoying the game. If you spot any other issues, feel free to drop it in this post. Cheers, Wi Team.

[karenscomp]

hi witester i was play in jungle level in temple and top of temple to sorting pipe puzzle they wonn't move itself i think is bug program and i done church level.

[GamingRevenant (YT)]

Does the game currently end where it says that the central beam is at maximum power? Because when I enter the beam, nothing happens xD

[Benjayy]

That's right, we'll be releasing the next update by tomorrow at the latest. Cheers, Wi Team.

[ozkiozki]

Tomorrow? I can't wait! :D

[Tausret]

So, FullRealese is coming - Subtitles?? Any other languages in Full Version?