Marvel Rivals

Marvel Rivals

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HammerKick Dec 15, 2024 @ 4:49pm
Game black screens and does not respond on startup
Hello.

Yesterday I could play the game with no issues. Today, when starting the game, it just didn't. After starting from the launcher, it goes to black scren and crashes. My CPU usage for the game drops to 0% like the CPU stops trying to do anything. I've reinstalled the game, updated Windows as much as I could, drivers are updated, started on admin mode, yeah I did everything and I'm still stuck and I can't find a single viable solution on the internet.

If anyone has a potential fix I'm down. Thank you so much!

UPDATE 12/17 : if you have a ps4 controller plugged in your PC, just unplug it. it fixed everything for me
Last edited by HammerKick; Dec 26, 2024 @ 6:42pm
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Showing 16-30 of 38 comments
HammerKick Dec 16, 2024 @ 1:35am 
Originally posted by Anghellic:
Good luck

It's still not launching LOL what is going on, this should have fixed it
I'm out of options now, gonna dig the logs because this is just insane at this point
tadalachalira Dec 16, 2024 @ 2:59am 
Originally posted by HammerKick:
Originally posted by Anghellic:
Good luck

It's still not launching LOL what is going on, this should have fixed it
I'm out of options now, gonna dig the logs because this is just insane at this point
lol bro i have had this problem for abouT A WEEK NOW and i had just bought the new iron fist skin lmfao im so pI$sed
benjamin.storm Dec 16, 2024 @ 6:45am 
Originally posted by HammerKick:
Yea it shouldn't be CPU related if it worked in the past, a file is probably ♥♥♥♥♥♥ up somewhere. I'm gonna reinstall during the night, I've deleted all existing folders related to Marvel Rivals so we'll see.
im having the same issue so if you find a solution please notify me
sonniclin888 Dec 16, 2024 @ 9:23pm 
me too. im finding the solution since game launch. but in my situation i can restart my pc and it will be able to open game one time, and if close the game, it will never open successful again. just stuck between anti-cheating programming and shader programming. fps will just go down to 1.
also i had same crashlog as you. if anyone know the solution please let us know.
btw sorry for bad english cause im asian. maybe something is not so clarify just let me know
sonniclin888 Dec 17, 2024 @ 12:01am 
guys i thinlk i found the solution, at least this solution affect on me, disable steam's in game overlay and verify game files again, i had open my game several times succesfully

https://www.youtube.com/watch?v=sqcuB8nIddI
i watched this video to find out solution, if my solution is unable to you, maybe you can try another way in this video to fix your issue.
Todd Dec 17, 2024 @ 3:00pm 
ive been having this issue the entire time aswell since the games release. everytime ill start the game up and it will run for a few minutes then the screen will freeze and then my monitor goes black and stays that way unless i completely restart my pc
sonniclin888 Dec 18, 2024 @ 12:05am 
Originally posted by Todd:
ive been having this issue the entire time aswell since the games release. everytime ill start the game up and it will run for a few minutes then the screen will freeze and then my monitor goes black and stays that way unless i completely restart my pc
if your screen freeze and monitor goes black maybe is full screen mode's problem. you can try changing to borderless window mode
i got same issue as you, you can try my solution to see if it get change or what.
i also have been stuck in that situation many days and try many ways to solve the problem
Todd Dec 18, 2024 @ 6:18am 
Originally posted by sonniclin888:
Originally posted by Todd:
ive been having this issue the entire time aswell since the games release. everytime ill start the game up and it will run for a few minutes then the screen will freeze and then my monitor goes black and stays that way unless i completely restart my pc
if your screen freeze and monitor goes black maybe is full screen mode's problem. you can try changing to borderless window mode
i got same issue as you, you can try my solution to see if it get change or what.
i also have been stuck in that situation many days and try many ways to solve the problem
ill give that a try now. appreciate it if it works
Todd Dec 18, 2024 @ 6:27am 
Originally posted by Todd:
Originally posted by sonniclin888:
if your screen freeze and monitor goes black maybe is full screen mode's problem. you can try changing to borderless window mode
i got same issue as you, you can try my solution to see if it get change or what.
i also have been stuck in that situation many days and try many ways to solve the problem
ill give that a try now. appreciate it if it works
ok yeah this didnt work, im thinking maybe its a memory issue more than anything
Syzri Dec 18, 2024 @ 8:05pm 
Originally posted by HammerKick:
Originally posted by Anghellic:
Good luck

It's still not launching LOL what is going on, this should have fixed it
I'm out of options now, gonna dig the logs because this is just insane at this point
I was having this same issue and I found something that worked. It was still crashing after I reinstalled, but after I hit "clear local configuartion files" in the launcher, it worked for me.
Lancelott Dec 19, 2024 @ 1:49pm 
im having the same issue so if you find a solution please notify me
Last edited by Lancelott; Dec 19, 2024 @ 1:49pm
Myscreant Dec 21, 2024 @ 6:39am 
I ran into this issue yesterday after putting everything together for my PC. So I'll post what worked for me, and hopefully, it'll work for others that might be running into the same issue.

Solution: Disable the iGPU within Device Manage; reboot your PC afterwards.
Device Manager > Display Adapters > AMD Radeon Graphics (Right click and click on 'Disable driver')

Explanation: I ran into this issue yesterday after assembling everything together for my PC. After a clean install of Windows, I was running into the issue where Marvel Rivals would blank screen after the anti-cheat loaded, and the Windows Network access prompt popped up. I scoured the internet and did all the usual recommendation to see if the issue could be solved, such as: updating all drivers, updating Windows, double-checking display connections were plugged in correctly, turning off Steam overlay, deleting crashed localappdata, clearing cached settings, etc.

However, nothing was working. I even noticed that the crashed Marvel Rival's application would also caused my Task Manager to not respond correctly. After some tinkering and experimenting, I was able to get the game running after multiple consecutive launches (i.e. opening up Marvel Rivals 3 times).
All in all, I was able to deduce that upon launching, Marvel Rivals would boot up with my iGPU, followed by my external GPU, if multiple iterations happened. Thus, disabling my iGPU on my Ryzen allowed it boot up with my external GPU.

Sorry for the long-winded explanation, but I hope this helps someone who might be going through a similar situation.




PC Specifications:
CPU: AMD5 Ryzen 7 9700X
GPU: PowerColor AMD Radeon RX 6600
Motherboard: Gigabyte Aorus X870-I
Last edited by Myscreant; Dec 21, 2024 @ 6:41am
Halfon Dec 21, 2024 @ 3:28pm 
Originally posted by Myscreant:
I ran into this issue yesterday after putting everything together for my PC. So I'll post what worked for me, and hopefully, it'll work for others that might be running into the same issue.

Solution: Disable the iGPU within Device Manage; reboot your PC afterwards.
Device Manager > Display Adapters > AMD Radeon Graphics (Right click and click on 'Disable driver')

Explanation: I ran into this issue yesterday after assembling everything together for my PC. After a clean install of Windows, I was running into the issue where Marvel Rivals would blank screen after the anti-cheat loaded, and the Windows Network access prompt popped up. I scoured the internet and did all the usual recommendation to see if the issue could be solved, such as: updating all drivers, updating Windows, double-checking display connections were plugged in correctly, turning off Steam overlay, deleting crashed localappdata, clearing cached settings, etc.

However, nothing was working. I even noticed that the crashed Marvel Rival's application would also caused my Task Manager to not respond correctly. After some tinkering and experimenting, I was able to get the game running after multiple consecutive launches (i.e. opening up Marvel Rivals 3 times).
All in all, I was able to deduce that upon launching, Marvel Rivals would boot up with my iGPU, followed by my external GPU, if multiple iterations happened. Thus, disabling my iGPU on my Ryzen allowed it boot up with my external GPU.

Sorry for the long-winded explanation, but I hope this helps someone who might be going through a similar situation.




PC Specifications:
CPU: AMD5 Ryzen 7 9700X
GPU: PowerColor AMD Radeon RX 6600
Motherboard: Gigabyte Aorus X870-I

I've found the same issue affecting my computer. I use an iPad Gaming 3, which has integrated Radeon graphics and a dedicated Nvidia graphics card. I’ve found that when I disable the integrated graphics, the launcher works correctly, same as you, but the Nvidia graphics card doesn't engage when starting the game. I’ve tried everything possible to make sure the dedicated graphics are used for the entire system, but when I disable the integrated graphics, even after selecting all the options to force the use of the dedicated GPU, the screen and the computer in general feel slower, with lower FPS, and it prevents me from connecting additional monitors, displaying a "no signal" message. Any help??
Myscreant Dec 21, 2024 @ 3:51pm 
Originally posted by Halfon:
Originally posted by Myscreant:
I ran into this issue yesterday after putting everything together for my PC. So I'll post what worked for me, and hopefully, it'll work for others that might be running into the same issue.

Solution: Disable the iGPU within Device Manage; reboot your PC afterwards.
Device Manager > Display Adapters > AMD Radeon Graphics (Right click and click on 'Disable driver')

Explanation: I ran into this issue yesterday after assembling everything together for my PC. After a clean install of Windows, I was running into the issue where Marvel Rivals would blank screen after the anti-cheat loaded, and the Windows Network access prompt popped up. I scoured the internet and did all the usual recommendation to see if the issue could be solved, such as: updating all drivers, updating Windows, double-checking display connections were plugged in correctly, turning off Steam overlay, deleting crashed localappdata, clearing cached settings, etc.

However, nothing was working. I even noticed that the crashed Marvel Rival's application would also caused my Task Manager to not respond correctly. After some tinkering and experimenting, I was able to get the game running after multiple consecutive launches (i.e. opening up Marvel Rivals 3 times).
All in all, I was able to deduce that upon launching, Marvel Rivals would boot up with my iGPU, followed by my external GPU, if multiple iterations happened. Thus, disabling my iGPU on my Ryzen allowed it boot up with my external GPU.

Sorry for the long-winded explanation, but I hope this helps someone who might be going through a similar situation.




PC Specifications:
CPU: AMD5 Ryzen 7 9700X
GPU: PowerColor AMD Radeon RX 6600
Motherboard: Gigabyte Aorus X870-I

I've found the same issue affecting my computer. I use an iPad Gaming 3, which has integrated Radeon graphics and a dedicated Nvidia graphics card. I’ve found that when I disable the integrated graphics, the launcher works correctly, same as you, but the Nvidia graphics card doesn't engage when starting the game. I’ve tried everything possible to make sure the dedicated graphics are used for the entire system, but when I disable the integrated graphics, even after selecting all the options to force the use of the dedicated GPU, the screen and the computer in general feel slower, with lower FPS, and it prevents me from connecting additional monitors, displaying a "no signal" message. Any help??

Hmm.... My best guess would be that it depends on which port you're using if it's the same thing as what happened with my desktop.

Short explanation: Try using different display input ports, it might work since one port might be tethered to the motherboard while the other might be tethered to the dedicated GPU.

Long explanation: Originally, I ran a USB4 (USB-C port) cable from my monitor into my motherboard since my monitor had a built-in KVM. Once I disabled the iGPU on my CPU, that option was no longer viable since the motherboard no longer had a functioning iGPU. As a result, I had to run a DisplayPort cable into my dedicated GPU to make it all work, along with switching all my peripherals back onto the PC itself.

I could image the same situation might be happening with your IdeaPad Gaming 3. Worth a shot. Hope it works! Let me know if that doesn't work out, I'm all for troubleshooting.
Last edited by Myscreant; Dec 21, 2024 @ 3:52pm
HammerKick Dec 21, 2024 @ 4:19pm 
thanks for the solutions.

i'm still stuck btw. my processor doesn't have an igpu so I can't disable it haha. not sure what's my issue at this point it makes no sense
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Date Posted: Dec 15, 2024 @ 4:49pm
Posts: 38