can't run rivals because of DirectX support

[frieren mage]

I've tried most methods to fix this issue but it keeps happening and what bothers me is that it works on devices with less specs than mine but it won't open on mine. giving this message:

DirectX 12 is not supported on your system.
Please update your Windows 10 64-bit operating system (version 1909 or later) and upgrade your graphics card driver.
Ensure that your graphics card meets the minimum requirements (NVIDIA GTX 1060 or AMD RX 580).

Yes I have DirectX 12 installed (FL 12.1) to be exact, Drivers and Windows are Up-to-Date and on the latest version. Could anyone help with this?

[Shoryukenfan]

What graphics card do you have?

[frieren mage]

Originally posted by Shoryukenfan:

What graphics card do you have?

It's an Intel Iris Xe with 8 gb vram, I know its not that great or meets requirements but I've seen 3 friends with cards worse than this play easily

[Shoryukenfan]

Originally posted by frieren mage:

It's an Intel Iris Xe with 8 gb vram

Don't forget that a builtin iGPU uses your system RAM, not a dedicated VRAM. So in this case you would have 8 GB total that is used by CPU and iGPU. There are also multiple versions of the Iris Xe. Maybe it does not support all graphics card features that the modern Marvel Rivals requires.

I've now researched a bit in web about this and there are lot of people getting a DirectX 12 error message. I also found a few Iris Xe users who has this issue. It might be not compatible, due to some specific DirectX 12 features not supported. But I don't know for sure and no idea what to do in such a situation.

[Arc]

Originally posted by frieren mage:

It's an Intel Iris Xe with 8 gb vram, I know its not that great or meets requirements but I've seen 3 friends with cards worse than this play easily

What do you mean worse considering they are able to run the game ?

Iris Xe is technologicaly below minimum hardware requirements for Unreal Engine 5's features.

[frieren mage]

Originally posted by Arc:

Originally posted by frieren mage:

It's an Intel Iris Xe with 8 gb vram, I know its not that great or meets requirements but I've seen 3 friends with cards worse than this play easily

What do you mean worse considering they are able to run the game ?

Iris Xe is technologicaly below minimum hardware requirements for Unreal Engine 5's features.

Originally posted by Shoryukenfan:

Originally posted by frieren mage:

It's an Intel Iris Xe with 8 gb vram

Don't forget that a builtin iGPU uses your system RAM, not a dedicated VRAM. So in this case you would have 8 GB total that is used by CPU and iGPU. There are also multiple versions of the Iris Xe. Maybe it does not support all graphics card features that the modern Marvel Rivals requires.

I've now researched a bit in web about this and there are lot of people getting a DirectX 12 error message. I also found a few Iris Xe users who has this issue. It might be not compatible, due to some specific DirectX 12 features not supported. But I don't know for sure and no idea what to do in such a situation.

nice to know thank you

[frieren mage]

Originally posted by Arc:

Originally posted by frieren mage:

It's an Intel Iris Xe with 8 gb vram, I know its not that great or meets requirements but I've seen 3 friends with cards worse than this play easily

What do you mean worse considering they are able to run the game ?

Iris Xe is technologicaly below minimum hardware requirements for Unreal Engine 5's features.

I got it running on 2 budget laptops with 1gb vram and a amd radeon vega 8, i don't see why it would have trouble with something way better

[Arc]

Originally posted by frieren mage:

I got it running on 2 budget laptops with 1gb vram and a amd radeon vega 8, i don't see why it would have trouble with something way better

What do you mean "way better" ?
- Vega supports Shader Model 6.6, 64bit integer atomics, and the previous gen (Radeon R7 Mobile Graphics) might also have the support, and that's like 2015 GPU

- Intel does not support this up until Gen 12.7 ARC graphics released only recently.

Your CPU and everything else around it doesn't matter when comes to this error, if you bought a laptop with i9 and no dedicated card, you overpayed, and that's about what it is.

[swim]

Originally posted by frieren mage:

Originally posted by Shoryukenfan:

What graphics card do you have?

It's an Intel Iris Xe with 8 gb vram, I know its not that great or meets requirements but I've seen 3 friends with cards worse than this play easily

Sounds like you know the problem and the fix. Buy a better card