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You generally get a bot match after losing two games of quick play in a row. Sometimes more, and I've heard people say sometimes it happens after only losing one game, but I've never seen it after only one.
It's usually pretty obvious just from their play (they're quite awful and predictable, some like jeff can't even use ult properly). You can also usually tell from their names, which will just be weird nonsense most people wouldn't pick as a username. They'll never speak in match chat.
The easiest way you can tell is by going into your match history after that round and try to view their profiles. All six players profiles will be unviewable, and they'll never be xbox or playstation players. You'll basically never see a human team that's all privated profiles.
You usually also have 2 bots on your own team during those matches. So it's 4 humans 2 bots vs 6 bots.
I call them pity bot matches, because they're basically there to stop little Timmy from rage quitting by being repeatedly dunked on in QP.
Just match lvls appropriately in MM
this too. I've played games being lvl 8 and matched up with 20,30,40 and was the only one under lvl 10 and it happened many times. Now I am seeing lvl 3,4.5 pairing up with me and my friends when we all are in our 20-30s.
The issue is that people quickly figured out it did this and thus its ability to serve as a morale boosted is compromised. It now almost does the opposite when you get a bad team against the bots and you're like "come on guys we're not seriously about to lose to the bots are we?".
The only funny thing that comes out of it is sometimes you get a team which you think is bots and it turns out to be real people. I've had multiple matches where I'm just kind of joking around because I think we're against the AI and it turns out at the end they were human. Perhaps the extreme confidence boost that playing against bots gives you (since you expect to win for free) throws real players off.