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The reason they reset the chrono's is because people were stacking them to just finish the next pass, they did not want that but it does not cost the customer and drives some extra engagement seeing people want to finish the passes they paid for.
I see nothing wrong here
I won't be spending any time arguing about what's right or wrong here even though I do have strong opinions. But I did want to clarify precisely what it is that I'm pointing out to help people avoid a misleading purchase:
You will lose progress on your old battle passes even though you keep the rewards you had already acquired.
It was made pretty clear before the game was released that you would keep your battlepass if you bought it. They did disclose that. Also willing to bet by the next battlepass they will have revised this system so you don't lose progress.
Honestly, I thought this too. That's why I figured people should know how these passes work.
Where? I couldn't find it on the Luxury Battlepass screen.
Right of the name of the BP, there's an info button.
Yes, that info button does not say anything about what happens to page progress upon season end as far as I can see. As an exercise, I challenged a few folks to read this info screen and then asked them what they would expect to happen to their pass after the season ends. Everyone I polled assumed their progress would be maintained and they would be able to pick up where they left off. Nobody could glean that a page progress reset would occur.
To be fair, the closest indication was the following bullet point which could potentially imply that page progress is tied to total accumulated tokens. Note that nothing here clarifies that this progress gets erased at season end and that implication is a stretch at best:
"Each page of the BattlePass must be unlocked before you can redeem its rewards. Accumulate Chrono Tokens throughout the season to sequentially unlock each page. Spending Chrono Tokens does not affect your accumulated total."
There are additional points regarding what happens to any leftover Chrono Tokens after the season ends. Though, I do not see the excerpt that clearly states that this page progress resets upon season end. Could you please quote the bullet point that states this definitively?
Since the max cap gets reset, the pages get locked again, since you need to reach them by raising the cap.
In my subjective opinion, this was not clearly stated anywhere on that info page. If the devs simply stated that your token maximum is wiped every season as you stated, this would not be an issue. This implication you managed to derive was obscured behind an abstract jump in logic. I was further able to prove there's some merit to this opinion with my little experiment but I wouldn't expect or encourage you to take my word for it.
Point being, clearly, we will never agree here. So I'll simply leave this post as a warning for future purchasers for folks who, like me, was unable to make that jump in logic, As stated before, feel free to make your own judgment on the matter. Full disclosure, I'm really only participating in this conversation to keep this topic close to the top of the list.
If they didnt reset the points i collected that fast then i would have been already at my 12k next season and then 24k and so on.. I dont want to be able to earn it all in one day.
I remember it telling you that both your cap and acquired tokens would reset end of season. It doesn't explicitly say that now.
Then again, having to raise the cap again shouldn't be that big of a deal since I guess it happens for every BP you own simultaneously. So as you're grinding the current pass, you should unlock pages for the previous passes as well. Unless I'm missing something. I completed the S0 pass in S0 so I can't check.
Not entirely ideal but arguably a minor setback.
Again, I agree that the current season shouldn't be able to be rushed to completion using stored units from the previous season. I agreed on this point in one of my earliest responses.
To reiterate again, this post highlights what happens to existing progress on previously purchased battle passes. I also wish to point out that there is very little clear documentation clarifying this point.
Just to put the nail in this coffin, here's one last example before I take my leave. Say Season 0 ends and you still have yet to unlock that final Mantis skin. Unfortunately, you are unable to finish off the pass over as you have holiday plans with friends and family. You read that purchased passes remain even after the season ends. Huzzah! You have nothing to worry about - you assume (incorrectly) that you can simply pick up where you left off when you log back on.
The holidays are over and you log in on day one of Season 1. You easily manage to earn 400 more Chrono Units to finish off that old pass. You paid for it and put in all that effort after all, throwing games to accomplish obtuse challenges with characters you don't main. With units in tow, excited to finish off that pass, you check your Season tab and switch to your Season 0 pass, only to find that page 4, where your beloved Mantis skin resides, is now locked behind a 3200 unit paywall.
It's a bit of a WTF moment that I don't think is clear from the aforementioned info tab. There is some debate on whether or not this fact is made clear, of course, but I'm not here to debate that. You all can determine for yourself after your own research.
I will say, I am admittedly surprised by players willing to defend Rivals by normalizing convoluted monetization schemes, dark patterns, and obscure writing but that can't really be helped. I will not argue that point as I believe it will fall on deaf ears. However, for those who sought out this post for informational purposes, from one player to another, do your best to stay informed - live service companies are not your friends and hold no qualms wasting your time or money.
I admittedly skimmed the info page when I purchased Season 0. I was excited to have heard that, for once, season passes remain after the season ends. After playing Helldivers 2 for months now, I assumed good will. I didn't bother to really scrape the terms for the fine print. That's partially on me.
However, when I asked about whether or not this was a thing online, most had simply directed me to the page I linked in my original post without mentioning the info button at all. I am of the camp of simplifying monetization so people know what they're buying and clarifying all the technical stipulations up front prior to purchase without having to scrape links or click small info buttons. But this is just my opinion on the matter.
I'm not peeved at the players in this discussion at all. Mostly at the company and at myself. Just relaying an experience and trying to help newer players make more informed purchases.