EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff (SOLVED) for me

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BamsenDK

Jan 12 @ 12:47pm

EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff (SOLVED) for me

The solution that worked for me:
I hope this helps someone out there

I under clocked my RAM via bios A-XMP profile, from 3600Mhz down to 3000 Mhz.
I havent crashed once the last 5+ hours of playing Rivals.

My system specs are as follows.
AMD 5800x @ stock speeds
64GB DDR4 3600 Mhz RAM
3 x 1 TB M.2 Drives
1 SATA SSD
1 SATA HDD
MSI RTX 4080 OC Super

When this problem started for me I was at 12 hours played. I am now on 80+ Hours and havent had any crashes since i Underclocked my RAM.
----------------------------------------------------------------------

Im hoping someone here can help

I keep crashing to desktop, and I am unable to find any common sense as to why this is happening.

I keep getting one of these two codes everytime.

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x0000000000000000

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

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kernel32
ntdll

I have attempted the following steps without any luck
Updated every single driver and UEFI on my system.
I have run Windows Memory Diagnostics Tool and found no issues
Deleted the C:\Users\"Username"\AppData\LocalLow\NVIDIA\PerDriverVersion\DXCache
Disabled cache size and restarted PC
Enabled Cache Size and restarted PC.
set the game up to run D3D11 exclusively
Set the game to run DX12 exclusively
Set the game to run as administrator.
Completely reinstalled game on another brand new drive.
I have even moved my 3080 OC to another machine and replaced it with my 4080 Super. (Deleted Driver Using DDU and reinstalled driver afterwards)

Every single thing I have tried lets me play for about 2 rounds and the I crash to desktop.

Last edited by BamsenDK; Jan 24 @ 10:34am

The author of this topic has marked a post as the answer to their question.
Click here to jump to that post.

Originally posted by Shikari:

Originally posted by BamsenDK:
I MAY HAVE FOUND A WORK AROUND.

Most of my crashes are memory related so I figured why not try something along those lines.

What I did was I under clocked my RAM via BIOS so that instead of 3600 MHZ I Limited them to 3000 MHZ using advanced settings.

System performance to a small hit but I have just played 10 rounds in a row without crashing. Something I havent been able to do since Launch

If someone else tries this please let us know your results

I tried everything too and limiting the memory frequency worked!
I think this needs to be shared

< >

Showing 1-15 of 46 comments

Naur

Jan 12 @ 1:38pm

I don't know, I was crashing almost every other ranked game but after disabling GPU hardware-accelerated scheduling under display - graphics in windows, no more crashes. It was only after this season 1 update that it started happening

Last edited by Naur; Jan 12 @ 1:40pm

BamsenDK

Jan 12 @ 2:39pm

Originally posted by Naur:
I don't know, I was crashing almost every other ranked game but after disabling GPU hardware-accelerated scheduling under display - graphics in windows, no more crashes. It was only after this season 1 update that it started happening

Just tested that...I was so sure it was working until game 4 started, and I crashed again.

Bunny

Jan 12 @ 4:06pm

Been trying to solve this same issue for the past 2 days, going crazy. Nobody else I know is having this issue

BamsenDK

Jan 12 @ 10:58pm

Originally posted by Bunny:
Been trying to solve this same issue for the past 2 days, going crazy. Nobody else I know is having this issue

What are your system specs?

Might as well keep digging :D

arclegend18 has Marvel Rivals

Jan 13 @ 2:11am

I have the same problem. Ever since getting the game it will crash at random: not great for comp games

BamsenDK

Jan 13 @ 10:37am

Does enyone know if theres a way to get actual support for this game?

♢︎♢︎♢︎♢

Jan 13 @ 12:32pm

Nothing solved my issue, CTD every 3rd match. Like clockwork.
Uninstalled until they patch it.

kw0lf.tw

Jan 13 @ 12:35pm

post a minidump somewhere :)

KissTheDevil has Marvel Rivals

Jan 13 @ 8:39pm

Maybe it was a fluke because no one seems to be able to figure this out but I disabled steam overlay and it didn't crash after crashing like 5 times on the click to start screen.

Try it maybe?

crux

Jan 14 @ 4:14am

After the new patch I played for 2 days without crashes and then it started crashing again, I have tried many solutions nothing works as 100% fix

#10

BamsenDK

Jan 14 @ 3:49pm

These are the crash messages I have gotten today

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x0000000000000000

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x0000000000000000

Marvel_Win64_Shipping
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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Fatal error: [File:H:\workspace\S1_1_release\UnrealEngine\Engine\Source\Runtime\PakFile\Private\IPlatformFilePak.cpp] [Line: 4336] Retry was NOT sucessful.

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Fatal error: [File:H:\workspace\S1_1_release\UnrealEngine\Engine\Source\Runtime\PakFile\Private\IPlatformFilePak.cpp] [Line: 4336] Retry was NOT sucessful.

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Fatal error: [File:H:\workspace\S1_1_release\UnrealEngine\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 369] ShaderCodeArchive::DecompressShader(): Could not decompress shader with Oodle

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

GPU Crash dump Triggered

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000001879ed8f1d8

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x00000027ffffc7e0

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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Abort signal received

ucrtbase
ucrtbase
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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x0000000000000000

Marvel_Win64_Shipping
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kernel32
ntdll

LoginId:2a8f03b249c53b0fab5dff866f67a096
EpicAccountId:7120869340734d428f29328c960532c6

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

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kernel32
ntdll

#11

Cassie777

Jan 15 @ 6:36pm

I am having the same issue with the same error reports you are. I have tried a ton of things with nothing solving the crashes for me. What are you system specs? I will share mine here and maybe we can find something in common.

Comp specs
- Intel Core i9-13900K
- 64GB Corsair DOMINATOR PLATINUM RGB DDR5 6200MHz C36 Intel Optimized
- ASUS ROG Strix GeForce RTX™ 4090
- SAMSUNG 980 PRO SSD 2TB PCIe NVMe Gen 4 Gaming M.2 Internal Solid State Drive

Last edited by Cassie777; Jan 15 @ 6:37pm

#12

Its Hag

Jan 15 @ 9:26pm

I keep getting the unhandled exception error the exact same one ypu are getting and nothing seems to fix it. If you figure out how it’s even doing this please get back to me. We need real support for this lol

#13

Yumileashen has Marvel Rivals

Jan 15 @ 9:33pm

Something’s off with your data memory. Try moving the installation to another drive

#14

BamsenDK

Jan 16 @ 11:30am

Originally posted by Yumileashen:
Something’s off with your data memory. Try moving the installation to another drive

I update the original post whenever I test something new. I have tried the I have had it installed on an M.2, a SATA SSD, and a SATA HDD. same Result on every drive.

#15

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Showing 1-15 of 46 comments

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Marvel Rivals > General Discussions > Topic Details

Date Posted: Jan 12 @ 12:47pm

Posts: 46

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