Marvel Rivals

Marvel Rivals

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Crashing within a few minutes of any type of Rivals match.
Hello everyone! I hope your day is going well, and if not, I hope things get better for you!
This is the first time I'm making a post, and hopefully it's the last where I need help for an issue.
About a week ago, Rivals started crashing after a bit of time in any sort of match, regardless of gamemode. When this happens, I get a page that says "An Unreal Process has crashed".
The information it provides me with is below:

Fatal error: [File:H:\workspace\S1_1_release\UnrealEngine\Engine\Source\Runtime\PakFile\Private\IPlatformFilePak.cpp] [Line: 3497] PanicSyncRead failed to seek pak file ../../../Marvel/Content/Paks/pakchunkCommon-Windows.pak 42944 bytes at 161731257

Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
kernel32
ntdll

I am rocking an HP Envy x360 2-in-1 Laptop 15-fh0xxx, AMD Ryzen 7 7730U with Radeon Graphics, 2000 Mhz, 8 Core(s), 16 Logical Processor(s). The BIOS Version/Date is Insyde F.08, 4/29/2024 and I have 16 GB of installed RAM and 36.8 GB available VRAM.

What I've tried so far (some cases, multiple times):
- Setting the minimum virtual memory paging file size to 1.5x my available VRAM (averages 14.7 GB) and the maximum to 3x. Surprisingly, this method worked for a day before the crashes started happening again. (first case was during a good comp match, so I was devastated lmao)
- Uninstalling and reinstalling multiple times, deleting leftover files after the second uninstall. (Did not work)
- Verify file integrity. (Did not work)
- sfc /scannow (Detected corrupted files the first time I ran the command, but the crashes still persisted and no corrupted files have been detected after the first time.
- Lowest possible graphics, TAUU, 45 FPS cap (fixed my horrendous 15 FPS, but the crashes still persisted)
- GPU debug option (Didn't fix the issue if that's what it's for)
- Deleting local config files on launcher (Does it actually do anything meaningful?)
- Updated AMD drivers, although it didn't seem like the latest update is compatible or was registered by my laptop.

If you happen to know of any similar/identical cases and/or what worked to solve such issues, please let me know! I'd appreciate any sort of information, granted that I haven't tried it or can't execute on it for whatever reason. To whoever is reading this, I hope you have a great day!
Sidenote: If it just happens that I simply can't because lol spec diff, then I can only hope for better optimization and the like.
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Showing 1-4 of 4 comments
This exactly what happened to me too, imma leave it here in case someone found the fix
Echorion Feb 19 @ 4:54am 
The fact you were able to run it on that at all is rather astounding and shows it's actually pretty well optimised already ngl.

I'm not throwing shade on you, the CPU and such in your PC is enough for rivals but you have only integrated graphics. Without a video card your video processing power is like....75% BELOW the minimum recommended graphics card.

Pretty sure the Radeon chipset in that CPU is like.....around Vega 8 performance, compare that to the literal minimum requirements for this game (A GPU from 2016 mind you) and it looks like this: https://gpu.userbenchmark.com/Compare/Nvidia-GTX-1060-6GB-vs-AMD-RX-Vega-8-Ryzen-iGPU/3639vsm441833


There are crash issues with the game that have been getting ironed out, but in your case even if they do you're unlikely to ever get anywhere close to good performance on that. It's not even a bad PC, but it's not made for gaming it's made for other tasks.
Last edited by Echorion; Feb 19 @ 4:57am
Originally posted by Echorion:
The fact you were able to run it on that at all is rather astounding and shows it's actually pretty well optimised already ngl.

I'm not throwing shade on you, the CPU and such in your PC is enough for rivals but you have only integrated graphics. Without a video card your video processing power is like....75% BELOW the minimum recommended graphics card.

Pretty sure the Radeon chipset in that CPU is like.....around Vega 8 performance, compare that to the literal minimum requirements for this game (A GPU from 2016 mind you) and it looks like this: https://gpu.userbenchmark.com/Compare/Nvidia-GTX-1060-6GB-vs-AMD-RX-Vega-8-Ryzen-iGPU/3639vsm441833


There are crash issues with the game that have been getting ironed out, but in your case even if they do you're unlikely to ever get anywhere close to good performance on that. It's not even a bad PC, but it's not made for gaming it's made for other tasks.
Due to current budget and finances, I'm sticking with this laptop for the foreseeable future. Honestly, I'm fine with mid performance as long as crashes are minimal. Hopefully my case is fixed either magically or by the devs at some point while I'm using this laptop.
This mod kinda fix it for me

https://www.nexusmods.com/marvelrivals/mods/273?tab=description

i've had 3 matches without crashes after installing this mod
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Showing 1-4 of 4 comments
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Date Posted: Feb 18 @ 9:58pm
Posts: 4