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Only when you don't understand the systems at play..
Players who smurf, aren't the actual problem here..
The matchmaking this game uses makes it virtually impossible for a smurf account to remain a smurf account, at least not without requiring the player to hard throw half their matches. So smurf accounts skill rating grows so quickly they can't stay smurfs for very long.
Most of the "smurfing" is actually just "forced losses' occouring lower skill levels, and/or the "smurf" is just someone who exploits the design flaws of the matchmaking system to their advantage..
People just blame smurfs because they don't understand what's going on and are jumping to conclusions based solely upon what they see in front of them.
I mean overwatch never had a smurfing problem (despite tons of players doing it) it was only after overwatch 2 and they changed the matchmaking system to one similar to the one this game uses, did the smurfing problem start..
There's a handful of reasons as to why, but they all circle back to the matchmaking working as intended