Marvel Rivals

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Directx 12 Not Working (Solved)
So I did all the things -dx12 / -dx11, updated the directx etc and didn't work, turns out what solved my problem was to format my pc and install the final version of win10 22H2.
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Showing 1-15 of 26 comments
jadeniji686 Dec 9, 2024 @ 11:08pm 
How did you do those steps?
Arc Dec 10, 2024 @ 12:11am 
Originally posted by jadeniji686:
How did you do those steps?
First, identify what is wrong with your specific PC by providing the following info:
Go to Steam client > Help > System Information

Copy and paste here the following info:
CPU Brand: Driver: Driver Version: Driver Date: DirectX Card:

In Windows > Start Menu > Settings > System > About > Windows specifications

Hit "Copy", and paste it here as well:
Edition Version OS build
Lune Nocturne♣ Dec 10, 2024 @ 1:53am 
Originally posted by jadeniji686:
How did you do those steps?
I just downloaded the final version of win 10 the 22H2. :Wyn:
Turns out the Marvel Rivals isn't compatible with some older updates of win 10.
MXKiD— Dec 10, 2024 @ 1:57am 
just to be clear, this solution won't work for 90% of people
you need Directx12 ultimate and even then it might not work for you
it's an issue in the game, they are working on a possible fix
Arc Dec 10, 2024 @ 2:09am 
Originally posted by MXKiD—:
j...you need Directx12 ultimate...
No, no you do not per minspec given and people have been running this on FL12_1 GPUs.

Originally posted by MXKiD—:
..it's an issue in the game..
No, it is not an issue/bug.

What devs can do however, is broaden support to potato PCs.
MXKiD— Dec 12, 2024 @ 12:58am 
Originally posted by Arc:
Originally posted by MXKiD—:
j...you need Directx12 ultimate...
No, no you do not per minspec given and people have been running this on FL12_1 GPUs.

Originally posted by MXKiD—:
..it's an issue in the game..
No, it is not an issue/bug.

What devs can do however, is broaden support to potato PCs.

brother, the devs have literally admitted this. The min specs are extremely inaccurate. 12_1 should be enough but for tens of thousands of people it isn't. Even people with very new computers (and DX12 Ultimate) can't get into the game. It's a bug because we can't even get into the game, not because it runs badly
Arc Dec 12, 2024 @ 1:20am 
Feel free to provide source so i can re-adjust what i'm telling people. I can't find such info anywhere (even on their Discord server, none of their official FAQs mention this, etc.)
76561199475496230 Dec 12, 2024 @ 4:00pm 
Originally posted by Arc:
Originally posted by jadeniji686:
How did you do those steps?
First, identify what is wrong with your specific PC by providing the following info:
Go to Steam client > Help > System Information

Copy and paste here the following info:
CPU Brand: Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz Driver: Intel(R) UHD Graphics Driver Version: 31.0.101.2130 Driver Date: 8 13 2024 DirectX Card: Intel(R) UHD Graphics

In Windows > Start Menu > Settings > System > About > Windows specifications

Hit "Copy", and paste it here as well:
Edition Edition Windows 11 Pro Version 24H2 Installed on ‎2024-‎12-‎11 OS build 26100.2605 Experience Windows Feature Experience Pack 1000.26100.36.0 I can't run the game and I've done like... everything I can possibly think of or that people have tried online... Just looking for some answers is all.
Arc Dec 12, 2024 @ 9:09pm 
Intel UHD is not supported, so it won't be able to run the game.
76561199222645411 Dec 12, 2024 @ 11:26pm 
Originally posted by Arc:
Originally posted by jadeniji686:
How did you do those steps?
First, identify what is wrong with your specific PC by providing the following info:
Go to Steam client > Help > System Information

Copy and paste here the following info:
CPU Brand: 13th Gen Intel(R) Core(TM) i7-1355U Driver: Intel(R) Iris(R) Xe Graphics Driver Version: 32.0.101.6319 Driver Date: 12 3 2024 DirectX Card: Intel(R) Iris(R) Xe Graphics

In Windows > Start Menu > Settings > System > About > Windows specifications

Hit "Copy", and paste it here as well:
Edition Windows 11 Pro Version 24H2 Installed on ‎20-‎10-‎2024 OS build 26100.2605 Experience Windows Feature Experience Pack 1000.26100.36.0
Arc Dec 12, 2024 @ 11:41pm 
Iris Xe is not supported.
_cor234_ Dec 13, 2024 @ 3:22am 
"Some integrated graphics (such as Intel Iris Xe Graphics and Intel UHD Graphics) may not be able to run the game properly." This is From the official site: https://www.marvelrivals.com/news/20241211/40185_1199487.html

They quite literally tell us Intel IGPU users to give up
MXKiD— Dec 13, 2024 @ 4:17am 
Originally posted by Arc:
Feel free to provide source so i can re-adjust what i'm telling people. I can't find such info anywhere (even on their Discord server, none of their official FAQs mention this, etc.)
there is a channel dedicated to this, in their discord. called DX12 ERROR THREAD. feel free to scroll through tens of thousands of messages and/or search for the messages sent from the mods
Arc Dec 13, 2024 @ 5:01am 
I went there, found generic CM message about "we are looking into it" amongt others which are "look at the PC specs, yo !" or "give us your PC specs in this form..".
Also found the usual moderators that are not really versed in tech support (not their job so that's fine).

Found no evidence to support this is kind of a special game and not a generic UE5 with the usual Nanite/Lumen requirements of FL12_1 / SM6.6 and Windows 10 builds because of Agility SDK.

Nice !

Yes, the amount of people thinking that a "competitive game" = "ability to run it on potato" is quite high, which is not surprising to me.
I do not see it being any different than any other UE5 game i did this level of tech support for, just scaled 10 fold because of it's PVP nature.
Originally posted by Arc:
Intel UHD is not supported, so it won't be able to run the game.
Is intel hd supported?
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